June 21, 2021
Gallup just released its latest State of the Global Workplace: 2021 Report on workplace trends, engagement metrics and advice on how your organization can improve its workplace — and with it, your business outcomes.
We can all agree that 2020 was a stressful year. U.S. and Canadian workforces saw the highest levels of daily stress globally: 57%, while in Western Europe, stress declined to 39% from 46% in 2019. Whether stress is high, moderate or low, leaders must address the mental and emotional impact on employees or risk high levels of burnout and lower productivity.
Following a steady rise over the last decade, employee engagement decreased globally by two percentage points, from 22% in 2019 to 20% in 2020. Leaders will need to address this decrease and the business impact on workplace culture, employee retention and performance.
With global borders closing, workplaces shuttering, and jobs being cut, workers' daily stress reached a record high, increasing from 38% in 2019 to 43% in 2020. Leaders and managers at every level should address this as it could lead to increased burnout, upset and disengagement.
45% of people say their own life has been affected "a lot" by the coronavirus situation. Although not surprising, leaders need to focus on employee engagement and wellbeing to build organizational resilience for tomorrow's workplace.