March 29, 2020
This Week's News                                                        
Monitoring Coronavirus
The Garland Health Department has received reports of 29 confirmed cases of coronavirus (COVID-19) in Garland residents, as well as one death. Check the  Dallas County website for county-wide updates.

March 25, the Garland City Council approved an  updated Declaration of Disaster related to the COVID-19 pandemic. The updated ordinance implements measures consistent with those of Dallas County and other entities in the area.

Garland approved a shelter in place ordinance on March 23. The updated ordinance calls for the closure of non-essential businesses as declared by Dallas County. Details are available on the  County's website.

The Garland ordinance requires that if a person in a household tests positive for COVID-19, all persons within that household must isolate at home until cleared by a medical professional.

All Garland residents are ordered to stay home, except to conduct essential activities such as getting food or medical supplies. Those who work in essential business, government or community functions that cannot be conducted from home may leave their residences. Everyone should practice social distancing in shared or outdoor spaces.

All public or private gatherings outside a single household are prohibited. As are elective medical and dental procedures.

Essential businesses include certain health care operations, government functions, critical infrastructure, essential retail and food service, services for economically disadvantaged populations, specific services to maintain essential operations, news media and childcare services.

Questions about essential businesses and operations should be directed to

The Garland City Council will hold a special meeting at 6 p.m. Monday, March 30, in the Council Chamber to discuss COVID-19 response updates. See the  agenda for full details. The meeting will be televised on CGTV and  streamed live

Each of us can take the following simple, yet effective measures to protect yourself, your family, and your co-workers and customers: wash hands thoroughly and often, cover coughs and sneezes, avoid touching your face, disinfect surfaces, maintain "social distance" of about 6 feet, and stay home if you're sick.  See our safety tips .

Monitor  and the City's social media pages for updates.
Garland City Council Postpones May 2 Election
The Garland City Council postponed the City's general election six months to Nov. 3 to keep voters from gathering during a time of concern over the spread of COVID-19.

Texas Gov. Greg Abbott authorized those holding May 2 elections to postpone their election to Nov. 3.

"I strongly encourage local election officials to take advantage of these waivers and postpone their elections until November," Gov. Abbott said. "Right now, the state's focus is responding to COVID-19 - including social distancing and avoiding large gatherings. By delaying this election, our local election officials can assist in that effort."

Garland voters will decide representatives for Council Districts 1, 2, 4 and 5. They'll also consider a proposal to repurpose park land at 3925 W. Walnut St. as the new site for the Walnut Creek Branch Library. Learn more.
Garland City Council Updates Public Meeting Procedures During COVID-19 Response
Due to COVID-19 public gathering restrictions, Garland City Council and Plan Commission meetings will be virtual. These meetings will still be viewable through CGTV and online streaming. 

The virtual meeting link will be included in the individual meeting agenda. You may participate by telephone. Dial-in numbers will be posted with the virtual meeting information. 

Important COVID-19 Information Regarding Your Utility Bill
The City of Garland will work with customers during these difficult times, and will not disconnect electric or water service for late or lack of utility bill payment. 

Customers should contact Utility Customer Service at 972-205-2671 or to discuss their situation. Please include your service address and account number in any correspondence.

Duckworth Utility Services Building (217 N. Fifth St.) is closed through Saturday, May 9.  Utility and Tax payments will be accepted via the Drive Thru Payment Center at 717 W. State St. (at West State Street and North Glenbrook Drive), 8 a.m. to 6 p.m. Monday through Friday.  Other utility payment options  are also available.
Defend Your Drains: No Wipes in Pipes
Garland Wastewater reminds you that flushing ANY KIND of wipes can cause a backup of the sanitary sewer system.  

ALL WIPES go in the trash, NO exceptions, no matter what the label says.

Thank you for your help as we work together to stay healthy and safe.

Transfer Station and Recycle Center Have Room for Your Excess
During this crisis, our Environmental Waste Services crews will continue to provide our residents the best service by maintaining regular residential, brush and bulky, and recyclable collection schedules. We realize as the shelter in place order continues, some of you may be collecting or producing more trash and recyclables than usual.
If your carts are overflowing, you can always drop off any excess trash and recyclables at our Recycling Center and Transfer Station at 1434 Commerce St. from 8 a.m. to 5 p.m. Monday through Friday and 8 a.m. to 3 p.m. Saturday.
Just pull up, place the material in the respective bins and be on your way. It's that easy. If you have any questions, email or call 972-205-3500.
Social Distancing Keeps GP&L Customers and Employees Safe
Social distancing keeps you, your family and GP&L crews safe during COVID-19. If you call GP&L to fix a power outage at your home or business, or if you see crews working nearby, please stay inside. When necessary, GP&L dispatchers will give updates over the phone to the customer who reported the outage.
GP&L is committed to keeping employees safe and healthy, so we can continue providing you with reliable electric service.
Support Local Businesses and Restaurants
Let's Make Our Mark and help each other out! 

Head to for a list of local restaurants offering takeout , delivery or drive-through service.

You can also see which local shops are offering virtual shopping and even gift card specials. 

2020 Census Is Here - We Need You!
The census is an official count of the U.S. population and households. Garland's allotment of money for federal programs and its government representation are dependent on the count of its residents.
There are several ways to complete the one-page form remotely: online, mail or by phone. It is provided in numerous languages, and your data is confidential. 
You should have received an invitation to respond online in mid-March, and a paper questionnaire will be mailed in April.

It only takes about 10 minutes to answer 10 questions.  Visit to learn how the census impacts you and your community.
Lawn Care Assistance Available
The City of Garland Code Compliance Department is taking applications for the Lawn Care Assistance Program. This program will provide summer mowing for seniors (60 years of age and older) and disabled Garland homeowners who are physically and/or financially unable to maintain their yards to comply with City codes and have no other assistance available.
Applications are available online, or residents may call 972-485-6400 and request that an application be mailed. Application packets must be filled out completely and returned to Code Compliance along with required documents. All applications are accepted on a first-come, first-served basis until all spots are filled. For more information, visit or call 972-485-6400. 
Events & Announcements
City Council Meeting
March 30
City Council will hold a meeting to stay up to date on the COVID-19 situation at 6 p.m. Monday, March 30, at City Hall, 200 N. Fifth St. You can watch the meeting online.  View agendas  at and be sure to click the "subscribe" button to receive notifications when meeting agendas are posted. 

McCree Road Closure
McCree Road west of the intersection of Shiloh Road is closed for construction and will reopen in approximately four to six weeks, weather permitting. View a map of the detour.
Submit Service Requests with eAssist
Need to report a pothole, broken streetlight or tall grass? There's an app for that! Garland eAssist provides an online platform accessible from the City's website and from a downloadable app via Google Play and iTunes. Using eAssist is the quickest, most efficient means of reporting issues or requesting specific services - much faster than Facebook, Twitter or other social media sites.
Make an Appointment to Adopt a Pet
Garland Animal Services is still open to the public. Please call 972-205-3570 to make an appointment before entering the shelter. Due to high call volumes, we ask that you leave a voicemail with your name, phone number and the ID of the animal you are interested in. We will get back to you as soon as possible. For more information, contact

Public & Media Relations
P.O. Box 469002 | Garland, Texas 75046 |