August 2019
3 tips to set goals
By Shane Woodman, chairman, Generation Next
Onspot of North America Inc

Did you start the year with a new year’s resolution? Ask yourself, “Did I make it past February?” If you did, congratulations! If not, keep reading. These following three tips are proven to help high performers succeed.

Tip 1: Annually, pick 7-10 goals and write them down.
These goals should consist of personal and organizational goals. Focus on two-three goals per quarter. Too many goals in progress will hinder your ability to achieve them. There are two types of goals: achievement goals and habit goals. An achievement goal is focused on a one-time accomplishment. An example would be to complete a half marathon by November 30. A habit goal consists of a regular, ongoing activity. An example would be to run three miles, four days a week. 

NTEA News articles of note
Benchmarking your customer service - By Christopher Lyon, NTEA Director of Fleet Relations

The post-millennial workforce - Guest editorial by Amy Hirsh Robinson, Interchange Group Principal

Work Truck Show commemorates 20th year - Published in August 2019 edition of NTEA News

Opportunities

Registration open for NTEA fall events

October 15, 2019, Charlotte Marriott City Center (Charlotte, North Carolina): NTEA's annual Executive Leadership Summit addresses marketplace dynamics influencing commercial vehicles and your company. Learn more

September 17-18, 2019, Suburban Collection Showplace (Novi, Michigan): 12 leading OEMs showcase new model year chassis. Learn more



Training programs

Truck Equipment 101
Covering all aspects of work trucks and the industry - from chassis and powertrains to bodies and cab styles - this introductory course is comprised of 15 video-based modules. It provides an industry overview, insight into systems that make up a truck, and basic requirements applicable to U.S. and Canadian markets. Learn more

Truck Equipment 201
Truck Equipment 201 is intended as a series of online course modules designed for those with a technical knowledge seeking a deeper understanding of certain topics. the first module was recently introduced on the topic of vehicle certification. it reviews U.S., Canadian and EU certification processes and U.S./Canadian label requirements, as well as the influence of motor vehicle safety standards. Learn more

Upcoming webinars

Wednesday, September 25: Connecting the industry - An overview of NTEA member benefits
Join Luci Pfaff, director of member services, NTEA, and Peter Hempenstall, director of outreach, NTEA, for this refresher on membership resources and tools available to you. Learn more

Friday, October 11: Solve issues like a pro using the Entrepreneurial Operating System
In this workshop, Joe Paulsen, certified EOS Implementer ™, will overview the Six Key Components of EOS, highlighting the Issues Key Component. Bring some of your issues, as this will be an interactive session.. Learn more

Wednesday, November 20: Looking forward - New model year changes and implications for body builders
NTEA's Director of Technical Services Bob Raybuck will recap key information presented by leading OEMs at the 2019 Truck Product Conference. Learn more
Referrals welcome
Generation Next provides professional development opportunities to its members - employees of NTEA member companies who have less than 10 years' work truck industry experience. If you would like to recommend a colleague for membership, complete and return the  application. Or share our presentation.