2021 UMA MOTORCOACH EXPO | APRIL 21-25 | ORLANDO, FL
Know before you go:
Your essential EXPO guide
A Generational Gathering, the 2021 UMA Motorcoach EXPO gets rolling this Wednesday, April 21, with a captivating show floor, motivation and information we need, and so many industry friends and colleagues. Below is some information to get ready. And remember, it's not too late to invite a friend to attend, too!
Orlando weather for EXPO Week: Always good news
Who's interested in basking in some Orlando sun after being cooped up inside all winter? Experience the warmth of friends at the 2021 UMA Motorcoach EXPO while we take advantage of the opportunity for outdoor meals and poolside parties in the evenings.
Please arrange your own airport transportation
Transportation from the airport to hotels is affordable and plentiful in Orlando and our hotels and the Orange County Convention Center are 20 minutes from Orlando International Airport. Click our link to the airport's ground transportation information page to learn about options for taxis, rental cars, limousine service and more!
Note: UMA is not providing airport shuttles due to the proximity of downtown hotels to the airport and plentiful and affordable ground transportation options.
Getting around the convention center
UMA Member MCA Transportation will provide continuous shuttle service between the Rosen Plaza and the Orange County Convention Center.

Thursday 4/22/21
Continuous shuttles from 6:45am-7:00pm

Friday 4/23/21
Continuous shuttles from 7:30am-6:00pm
Those attending EXPO who want the assistance of a scooter, wheelchair, or oxygen can consult with Scootaround, located in the Orange County Convention Center near the FedEx printing office.

Scootaround Mobility Solutions
(888) 441-7575 phone
Registration Hours
W202
You will be able to pick up your badge and other registration material at the UMA EXPO Registration Desk in room W202 of the Orange County Convention Center. Registration will be open during the following times:
Wednesday, April 21 – 10:00 a.m. – 5:00 p.m.
Thursday, April 22 – 7:00 a.m. – 6:45 p.m.
Friday, April 23 – 8:00 am – 5:00 p.m.
Saturday, April 24 –8:00 a.m. – Noon
Put EXPO at Your Fingertips with Our App
Save yourself the trouble of fumbling around with a paper schedule by putting the EXPO app on your phone. After that, you have all the information at your fingertips! And the best part is that we'll be using the app all year, including at next year's EXPO and all the UMA events in between!

(1) Go to the App store and download the GUIDEBOOK app. (2) Open the app and search for UMA Events. (3) Choose the UMA Events Guide and you will have access to:
  • Access all event info
  • Social media
  • Personalize you schedule
  • Receive reminders
  • Create your profile
  • Connect with colleagues
  • Participate in our Passport Game using your smartphone.
EXPO Day One: Welcome one and all!
UMA State Association Summit
Wednesday, April 21 | 3:00 p.m. - 5:00 p.m.
Room W204

Join with various state/regional associations to discuss legislative, regulatory, and industry operational issues developing across the country and to share ideas, including recent successes and strategies for dealing with issues.
STATE ASSOCIATION
S U M M I T
UMA Welcome Reception & Dinner
Wednesday, April 21
Welcome Reception | 5:30 - 7 p.m.
Dinner | 7:00 - 8:30 p.m.
Rosen Plaza Hotel - Poolside

Dinner sponsored by Prevost, TEMSA, MCI, Irizar, Amaya-Astron Seating, Budget Truck & Auto, Distinctive Systems, Bridgestone Americas Tire Operations LLC, Saucon Technologies
Buses & Beer: EXPO Edition
Wednesday, April 21
7:30 - 9:00 p.m.
Rosen Plaza Hotel - Poolside Upper Deck

Come in person, come online, but everyone is invited to join us for Buses & Beer. Email Jeff at interiors@jeffgoldwasser.com to be invited to attend the Buses & Beer online.
Can't miss events at EXPO
EXPO Education Sessions
Expert presentations, relevant topics, and the type of education you need right now to compete and succeed this year and beyond.

Take home actionable ideas to propel your business forward as wheels begin turning and you need to ramp up operations and marketing.
UMA EXPO Opening, Legislative & Regulatory Update, Member Meeting with Special Guest Speaker UBOA/UMA Founder Wayne Smith
Thursday, April 22 | 9:00 – 11:00 AM
WA1
Ballroom sponsored by Busrates.com

Attendees will be brought up to speed on key federal legislative and regulatory initiatives and the state of the association and we'll hear from Wayne Smith about the founding days of our organization.
UMA Lunch and Keynote Address Harris Rosen
Thursday, April 22 | 12:30 -1:45 PM 
WA1
Hotelier. Entrepreneur. Philanthropist. Harris Rosen will share how a hitchhiking trip to New England at a low-point in his career helped him to solidify his brand by building on relationships with local motorcoach companies. Learn how the hospitality empire of Rosen Hotels & Resorts was built. The rest is history. 
Sneak Preview After Party:
Brats and Beer
Thursday, April 22 | 7:00 - 10:00 p.m.
Hyatt Regency
Garden Terrace
Fourth Floor

Celebrate being back together again, in person with a relaxing evening outdoors at the Hyatt Regency. Enjoy, beer, brats, music and friends after a day of learning and exploring the exhibit hall.
Are You Ready to Accelerate Your Revenue? Jim Pancero Presents
Thursday, April 22 | 3:15 - 4:15 p.m.
WA1

Sales training pro and Hall of Fame Speaker Jim Pancero will help you learn ways to accelerate revenues as business begins rolling again. Jim is well known in our industry for his powerful sales training programs and ability to coach non-sales people to bring in more business.
Steve Shaprio: Solving Difficult Problems During Difficult Times
Friday, April 23 | 8:45 - 9:45 a.m.
WA1

A Hall of Fame speaker, Stephen Shapiro has brought his innovation knowledge to Fortune 500 companies around the world and continuously inspires teams to enhance their creative abilities. Based on his insights, organizations like NASA, Marriott, 3M, P&G, and USAA have revolutionized the way they tackle innovation.

His keynote speeches are based on his books: Invisible SolutionsBest Practices are Stupid, and Personality Poker
Friday Night Southern Barbecue Dinner
Friday, April 23 | 6:30 - 9:00 p.m. at the Rosen Plaza Pool Deck
Sponsored by BYD
Thank you to our
generous sponsors