Issue #166, November 2018
My Bill      Customer Service      Ways to Save      Clean Energy      Stay Safe      My PUD

Help Spread Comfort and Cheer with
Our Warming Tree
Photo courtesy of Ravalli Electric Cooperative in Montana, whose Warming Tree was a huge success in 2016 and 2017.

We are looking for new ways to make sure the community stays warm this winter. To do so, we are setting up a Warming Tree in our lobby during the month of December.

Rather than decorating a Christmas tree with traditional ornaments, the tree will be adorned with hats, gloves, scarves, and other warm winter apparel.

Customers, employees, and board members can all donate. All items collected will be donated to the local Salvation Army. 

Donations may be handmade, new, or gently used items.  

Looking for Gift Ideas? We Have You Covered

Are you looking for a unique gift idea? Share the gift of warmth and light.

With our gift payment program, you are able to make a payment on another PUD customer's account. 

Set up your payment online or by calling our Customer Accounts Department at (503) 397-0590.

Stay Away from Downed Power Lines

If you see a fallen power line, call us immediately at (503) 397-1844. If it is a medical or life-threatening emergency, call 9-1-1.
Never touch a downed power line. Always assume all downed lines are energized.

Photo of holiday lights
5 Tips for Holiday Lighting
  1. Switch to LEDs.
  2. Turn off your lights when you're gone or put your holiday lights on a timer.
  3. Don't plug too many strands of lights into the same outlet.
  4. Don't run extension cords or strings of lights over water or snow.
  5. Discard old lights or damaged decorations.
See more tips for keeping safe and lowering energy use .

Beware of Scammers Posing as PUD Employees

Posing as a utility employee is a common scam. Scammers will try this in person, over the phone, via text, or by email.
Typically, they will threaten to shut off someone's power if they don't receive payment immediately.
We want you to avoid falling for these attempts. These tips can help prevent you from becoming a victim of scammers.

Plan Ahead for Customers with Special Needs

If someone in your home has a disability, uses life support equipment, or has other special needs, it is critical that you plan ahead to prepare for storms, outages, or other emergencies. 
If an outage occurs, be sure to call us at (503) 397-1844 to report your outage. If it is a true emergency, call 9-1-1.
My Bill      Customer Service      Ways to Save      Clean Energy      Stay Safe      My PUD