No matter how calm, cool, and collected you are, at some point you will experience conflict. Whether at school, at home, or at work, there are three main types of responses to any conflict:
-Passive: To withdraw, ignore, deny, or give in.
-Aggressive: To threaten, yell, push, or hit.
-Cooperative: To communicate, listen, understand, respect, and explore options.
Cooperative is the most productive method of resolving any conflict. The CARE method can help you to become more cooperative.
C - Communicate
A - Actively Listen
R - Review Options
E - End With A Win-Win Solution