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To Our Valued Subscribers:


It is the middle of October, and congratulations to the four Major League Baseball teams still vying for a World Series spot. Unfortunately, my Cubs and White Sox didn’t make the finals, but they fought hard. Good Luck to all the teams still playing.


If your organization is not complete-to-compete, you may need a Trusted Advisor Team, and American Recruiters is that team. A Trusted Advisor knows where your gaps are and, more importantly, how to fill them. With our domestic and international reach, we have on-the-street information to share, including current industry trends, compensation rates, and the skill sets your company may be missing (that we can find). REACH OUT to me or any of my American Recruiter Associates—we will make a difference. Now is the time to PIVOT!


As the leading foodservice manufacturing E&S and HVACR, as well as emerging technologies, including automation, AI, robotics, digital facilities management systems (DFM), private equity, M&A, and Group Purchasing Organizations (GPO) executive recruiting firm, American Recruiters has the resources to find exceptional stealth candidates, provide strategic growth opportunities, and help your company prosper. Build your team and plan your strategy effectively now. We will Help You #beBetter.


Are you asking the right questions?


One key to winning in the playoffs is having managers who ask the right questions to get the most from their players.


Have you asked your team the right questions to ensure you have the best players in the right positions for a successful run to win by the end of 2026? In a recent SmartBrief article, Paul Thornton, author of "The Leadership Process," offers tips on Asking the Right Questions. Good questions not only help you gather the information you need and engage people but also open the door to innovative ideas.


Below are four of his best tips:

  • Be clear about your purpose. Identify what you want to learn or achieve. e.g., What is your goal?
  • Challenge assumptions. Great questions help people uncover and analyze beliefs they may not even know they have. e.g., What do we assume our customers care about most? 
  • Connect ideas. Strong questions help people connect various factors and reveal new insights, for example, “How does our current strategy align with what our latest customers value?”
  • Encourage broad participation. Ensure all voices are heard. Invite input from quieter participants and resist the urge to answer your own questions. 
    

One question you never need to ask is: Where do I get the news that I need to stay in the game?

The answer is simple:
American Recruiters Global Foodservice News. Packed with the Foodservice News you need: an industry standard for keeping you and your team on top of your game.


Enjoy our latest edition and the best sports season.


Until next time,


Craig Wilson

312.780.7510

cwilson@ariteam.com

View My LinkedIn Profile

Scroll down for news and recruiter specializations.



Oct. 15, 2026 Headlines

READ ALL FOODSERVICE NEWS ON ONE PAGE

New Feature – Meet the Recruiter

Next up in our Meet the Recruiter series is Deborah Best, CDR, who’s building out American Recruiters’ Food & Beverage segment — covering everything from R&D and product innovation to supply chain, production, and sales leadership.


Deborah’s path into recruiting wasn’t the usual one. Below, she shares the career moment she’s proudest of, what she looks for in R&D and quality leadership candidates, and why she believes a résumé only ever tells part of the story.

1. You’ve built a career around executive-level searches across some very different industries. What do you enjoy most about the variety?


What I enjoy most is the opportunity to continually learn. Every industry has its own culture, challenges, and definition of success, and every search introduces me to people with different experiences, perspectives, and ambitions. I enjoy understanding what makes a business tick, what it needs to move forward, and who can make a meaningful difference. Regardless of the industry or executive title, the most rewarding part is bringing the right people together in a way that benefits both the individual and the organization.


2. What drew you to recruiting as a career, and what’s kept you passionate about it for more than a decade?


My path into recruiting was an unexpected one, shaped by the pandemic. Before entering executive search, I worked in international student exchange, recruiting U.S. businesses to host international students for short-term internships through the J-1 visa program. When COVID brought international travel to a halt and U.S. embassies around the world closed, that industry came to an abrupt stop. It was time to transfer my extensive experience in relationship-building, evaluating talent, and connecting people with opportunities into a new field.


While the industry changed, the most rewarding part of the work did not. Throughout my career in recruiting, I've had the opportunity to get to know people, understand what drives them, and help create opportunities that can change the trajectory of a career or a business. Every search brings a new challenge and new relationships. That continues to make this work meaningful.


3. How would your clients and candidates describe your approach in three words?


Genuine. Curious. Committed.


I believe the best relationships begin with authenticity and a genuine interest in people. Curiosity drives me to ask questions, listen, and understand what matters most to each individual and organization. Commitment means staying engaged, working through challenges, and doing what it takes to bring the right people together. For me, success is about more than filling a position. It is about building relationships grounded in trust and creating outcomes that benefit everyone involved.


4. What’s a professional accomplishment you’re especially proud of?


One of the professional accomplishments I am most proud of is helping clients recognize potential beyond what is written on a résumé. One experience, in particular, reinforced why I believe so strongly in looking beyond the page.


A candidate had stepped away from his career for a year after learning his father was terminally ill. He relocated to be with his father and remained by his side until he passed away. During that time, he continued taking online courses to stay current with emerging trends in his field. Despite explaining the gap on his résumé, he was repeatedly overlooked. I encouraged a client to meet with him, believing his experience, initiative, and commitment were worth exploring. The client ultimately offered him the position and was delighted with the hire.


What I will always remember is the candidate's emotional phone call to thank me for giving him a chance when so many others had not. I was deeply touched. That moment reaffirmed something I have always believed: a résumé tells only part of someone's story. Sometimes, all a person needs is the opportunity to be heard. Knowing that I helped make that possible remains one of the most meaningful experiences of my career.


5. Outside of recruiting, what’s something you’re passionate about?


I believe everyone deserves to be treated with respect and given the opportunity to succeed, whatever success looks like for them. That belief extends well beyond my professional life. I serve on the Board of Directors for Literacy Chicago, an organization dedicated to adult literacy, and I also tutor middle and high school students who struggle with reading comprehension.


Literacy is about so much more than reading words on a page. It can open doors to education, employment, independence, and greater confidence. Being able to support people as they build those skills and discover their own potential is deeply meaningful to me. Everyone deserves the opportunity to find their voice and determine their own path forward.


6. You’re building out American Recruiters’ food and beverage segment. What does that space cover, from R&D to supply chain to sales?


The food and beverage space is incredibly broad, and that's part of what makes it so exciting. It extends from research and development, product innovation, and manufacturing to procurement, supply chain, distribution, and sales.


My focus also includes the commercial foodservice industry, encompassing equipment and smallwares manufacturers, manufacturer's representative agencies, dealers, consultants, and the professionals who design, build, and equip commercial kitchens. These businesses play an essential role in how food is produced, prepared, and served, yet many of the people and career opportunities behind that process are not always visible to those outside the industry.


Building this segment is an opportunity to connect exceptional talent with organizations that keep the industry moving forward. Across every part of the sector, the common denominator is people: the expertise, relationships, and leadership that turn great products and ideas into successful businesses.


7. What separates an executive search in food and beverage from other industries you’ve worked in, like financial or media?


At its core, executive search is about understanding people, businesses, and what it takes to bring the two together successfully. Those fundamentals remain consistent across industries. What changes is the industry knowledge required to understand each business and identify the right talent.


Food and beverage encompasses a remarkably diverse ecosystem, from manufacturing and distribution to commercial foodservice and the relationships that connect them. Learning that landscape is part of the opportunity and the challenge.


Ultimately, the principles remain the same: listen carefully, ask the right questions, look beyond the résumé, and understand what success looks like for both the client and the candidate. The industry may change, but the importance of getting the right people together does not.


8. What do you look for when evaluating candidates for R&D or quality-focused leadership roles in food manufacturing?


For R&D and quality-focused leadership roles, I look beyond technical credentials to understand how a candidate applies that expertise to real business challenges. Strong leaders need to balance innovation, product quality, food safety, regulatory requirements, and the realities of manufacturing and production.


I look for people who can solve problems, collaborate across departments, communicate effectively, and lead teams toward measurable improvements. Technical knowledge is essential, but so is the ability to translate that knowledge into results. Ultimately, the goal is to identify leaders who can protect product integrity while helping the business continue to grow and evolve.


9. What trends are you seeing right now in food and beverage hiring, especially around supply chain and production leadership?


As I continue building my knowledge of the food and beverage industry, several important themes stand out in supply chain and production leadership. Cost control and operational efficiency remain significant priorities, creating demand for leaders who can improve productivity, reduce waste, and make better use of resources.


Supply chain resilience is another important focus, as companies look for leaders who can anticipate disruptions, strengthen supplier relationships, and keep operations moving in an unpredictable environment. Technology and automation are also increasing the need for leaders who can embrace innovation while developing and engaging their teams.


Ultimately, companies need adaptable, forward-thinking leaders who can balance operational performance with the people skills required to build strong teams and deliver lasting results.


10. What advice would you give a company trying to attract top executive talent in a competitive food and beverage market?


My advice is to think beyond the job description and the compensation package. Exceptional candidates want to understand the opportunity in front of them: the organization's vision, its culture, the challenges they will be asked to solve, and the difference they can make.


Companies that communicate those things clearly and authentically are better positioned to attract the right people. I'd also encourage employers to remain open-minded about transferable skills and nontraditional career paths. The perfect candidate on paper isn't always the person who will deliver the greatest impact.


Above all, treat the hiring process as the beginning of a relationship, not simply a transaction. The strongest outcomes happen when both the organization and the individual can see a future in which they succeed together.


Building out your R&D, quality, supply chain, or production leadership team? Reach out to Deborah directly → 608.710.8007 dbest@ariteam.com


Sweet Tomatoes/Souplantation gets a new chance at growth

After shuttering all 97 restaurants, the once-dead concept is about to open its third location. But can an all-you-can-eat brand make it in today's economy? News of Souplantation's return to California ricocheted across social media last week, sparking celebration among fans. But questions remain. Once you get past the nostalgia, can an all-you-can-eat concept make...

Catch Hospitality Group has opened Cafe Charmant, a coastal brasserie, in New York City

The group is also expanding its popular New York concept, the Corner Store, to Las Vegas next month. Cafe Charmant opened on September 15 in New York's West Village neighborhood. The 70-seat restaurant is a coastal take on a classic French brasserie, and it's Catch Hospitality Group's fourth standalone concept to open in the past...

MTY Group, which made a name buying brands, may sell some

The owner of Papa Murphy's, Cold Stone Creamery, and dozens of other concepts opted not to sell itself, and is planning some "portfolio optimization." "Everything is for sale if the price is right." MTY Group has spent its history buying up brands, and in the process built up a portfolio of more than 80 brands,...

Uncommon Brands unleashes growth for two brands: Fuego Tortilla Grill and The Rice Box

There aren't many investors willing to bet on small, emerging brands. But a relative newcomer to the space is Uncommon Brands. Based in Dallas and backed by Crux Capital, Uncommon Brands was founded in late 2023 following the acquisition of Fuego Tortilla Grill, a fast-casual oversized-taco concept open 24 hours that had four locations at...

Sweetgreen hires Starbucks vet as chief people officer

Lauren Crowley joins the brand amid an ongoing turnaround strategy that includes new training programs for restaurant-level employees. Name: Lauren Crowley New title: Chief people officer, Sweetgreen Previous title: Senior vice president of human resources, OC Sports & Entertainment Lauren Crowley has over 20 years of experience with human resources functions across consumer and technology...

CKE appoints IHOP alum as Hardee's president

Alisa Gmelich brings over 30 years of brand experience to her new role, where she will oversee growth, guest experience improvements and menu optimization. Dive Brief: CKE Restaurants appointed Alisa Gmelich as Hardee's president, the company said in a press release on Wednesday. Gmelich has extensive experience in franchising and has worked in leadership roles...

McDonald's Sued Over AI Tool That Recommends Prices to U.S. Franchisees

The lawsuit said the AI tool collects data that competing franchises wouldn't normally share. McDonald's is facing a federal lawsuit that alleges its AI-enhanced pricing tool violates antitrust laws because it shares nonpublic data with franchisees who might be competing in the same market. The lawsuit, which was filed Friday in Illinois, said McDonald's pricing...

TGI Fridays Signs First U.S. Deal in 10-Plus Years

The brand has inked a deal with Bliss Bites to open five Fridays restaurants across New York. TGI Fridays has signed its first domestic development agreement in more than a decade, reenergizing its growth plans in the U.S. The brand has inked a deal with Bliss Bites to open five Fridays restaurants across New York....

Hoshizaki Alliance Makes Appointment

The new hire has experience with commercial refrigeration equipment and more. Craig Hammel, formerly of Refrigerated Solutions Group, joins Hoshizaki Alliance as its director, customer experience and aftermarket support, effective Oct. 12. In this role, Hammel will lead a Center of Excellence team "that develops and carries out a customer experience and aftermarket strategy across...

Refrigerated Solutions Group Names Two Regional Sales Managers

Refrigerated Solutions Group named Michael Chick and Joe Maresca regional sales managers for its Master-Bilt and Norlake brands. Chick will cover the Western U.S. while Maresca will cover the Northeast and Canada. Both will support dealers, manufacturers' representatives, and consultants in their regions. Chick has a background in foodservice equipment sales spanning 15 years, most...

Middleby's QualServ North America Seats New President

The newly promoted individual joined the company in 2021 as vice president of operations, then took over as general manager in early 2025. QualServ has promoted Phil Mauter to serve as the brand's president for North America. In the role, he will lead the QualServ North American strategy and oversee day-to-day operations of all business...

Victorinox Appoints Audra Murray as Director, Foodservice

Meanwhile, Greg Stak will continue overseeing Victorinox's food processing and butcher divisions. Victorinox has appointed Audra Murray as director, foodservice. She'll lead the company's foodservice growth strategy across North America, overseeing new account acquisition, strategic customer development and regional sales leadership. She'll focus on helping foodservice operators reduce total knife program costs, improve cash flow,...

How To Clean and Maintain Serving Counters

Gather details on cleaning and maintaining equipment and tracking warranties following a serving area remodel After months of planning and preparation for a busy install day, your new serving area is finally complete and ready for action. Now's the time to get a handle on training, cleaning and maintenance.

Why Restaurant Fit-Outs Fail Between the Mood Board and Saturday-Night Service

I've seen restaurant interiors look almost finished before they've really been tested. The lighting feels right, the furniture sits neatly in place and the room seems to have plenty of breathing space. On opening night, though, the picture changes quickly. Guests naturally start moving chairs, coats appear on seat backs, and servers come out of...

Exploding the 'Karen' Myth

Restaurant operators might be surprised to learn the face behind those who ask to speak with the manager is probably not the one they expect. A five-year study from the Edge Hotel School at the University of Essex identified personality traits that drive customer complaints challenging commonly-held assumptions about the "Karen" stereotype.

Gatorade Recalled Over Undeclared Dyes

PepsiCo is pulling over 122,000 cases of the sports drink. PepsiCo quietly initiated a recall of tens of thousands of cases of its Gatorade sports drink late last month because the labels did not disclose the presence of yellow food dyes. The food and beverage giant started the recall on Sept.

How Olipop's new CEO plans to reach $1B in sales

Christian Patiño Webb says he's focused on execution as the prebiotic soda brand faces mounting competition from a steady stream of new rivals. Olipop's new CEO aims to grow the pioneering better-for-you soda brand to $1 billion in sales despite increased competition in the emerging category.

Leftovers: BeatBox jams with Cinnabon | Topo Chico launches premium canned water

The party punch brand is bringing an April Fools' joke to life, while Bauducco looks to introduce Americans to panettone made with Skippy peanut butter. BeatBox jams into the bakery Beatbox is hoping its latest innovation with Cinnabon hits the right note with consumer tastebuds. The party punch brand, which is majority owned by AB...

Cooling Equipment Shipment Growth Hits 7-Month Streak

Heat pumps have reshaped August shipments over 10 years October 12, 2026 Need to Know Combined U.S. central air conditioner and air-source heat pump shipments reached 756,739 units in August 2026, an 11.4% increase over August 2025, marking seven consecutive months of year-over-year growth. Heat pumps accounted for 44.7% of combined cooling equipment shipments in...

HARDI Flags Potentially Illegal HVAC Products in Channel

Group offers resources for avoiding questionable equipment, refrigerants Distributors are seeing a rise in equipment and refrigerants in the HVACR channel that may not comply with federal regulations, and Heating, Air-conditioning and Refrigeration Distributors International (HARDI) is working to protect members from buying what could turn out to be dead inventory.

HVAC manufacturers ask judge to toss price-fixing lawsuit

Major HVAC manufacturers on Friday asked a federal judge to dismiss a class-action lawsuit accusing them of conspiring to fix prices and overcharge for equipment since 2020. What's happening: In a joint motion filed Oct. 9, seven OEMs - Bosch, Carrier, Daikin, Lennox, Rheem, Trane, and AAON - and their subsidiaries asked a judge to...

Step Inside Octane Coffee, the Employee-Free Beverage Shop

The emerging brand uses robots and mobile ordering to speed up the drive-thru experience. Adrian Deasy grew up around restaurants. His mother managed them for years, and he swore he would never go back. Instead, he became a mechanical engineer, working across automotive, motorcycles, aerospace, and plastics.

AI's growing role in purchasing decisions

JACKSONVILLE, FLA. - Shoppers increasingly are using artificial intelligence (AI) tools to inform their purchasing decisions, according to new research from the Acosta Group. The group's AI shopper study found that 66% of shoppers report using AI tools while shopping, with Gen Z and millennial shoppers being the most likely cohorts to use AI tools....

CHR Group Buys Rmoni, Andy to Forge Foodservice Tech Powerhouse

PARIS - June 01, 2026 - European digital food safety leader CHR Group today announced a major strategic consolidation, acquiring technology specialists Rmoni and Andy in a move poised to reshape the digital landscape for the global foodservice industry. Backed by a new strategic investment from PSG Equity and continued support from existing investor Verto,...

Marsden Services Announces COO Promotion

Marsden Holding, L.L.C., a St. Paul-based facility services provider, announced the promotion of Timothy Keller to Chief Operating Officer. Keller will be responsible for leading the organization's integrated facility services operations and executing Marsden's strategic long-term goals. Keller brings more than 25 years of experience in operations, security, and business development.

Sunset Converting plans $30 million investment in Saint-Jean-sur-Richelieu

The expansion will add robotic equipment and production lines, connect two facilities and create approximately 15 specialized jobs Sunset Converting Corp. is planning an approximately $30 million investment in Saint-Jean-sur-Richelieu, Quebec, as part of an expansion project aimed at increasing its production capacity and automating its operations.

Kruger unveils 2026 Cashmere Collection to raise funds for breast cancer initiatives

Featuring designs by 16 Canadian designers, the collection raises funds through public voting and sales of specially marked Cashmere and Purex bathroom tissue packages Kruger has unveiled the 2026 edition of its Cashmere Collection, an initiative that brings together Canadian designers to create couture pieces using the company's bathroom tissue while raising funds for breast...

READ ALL FOODSERVICE NEWS ON ONE PAGE

Meet Your Award-Winning Recruiting Team

C-Suite Leadership, Private Equity,

International, M&A


Craig Wilson

312.780.7510

cwilson@ariteam.com

View My LinkedIn Profile

Vice President of Sales


DJ Amborski

312.780.7509

djamborski@ariteam.com

View My LinkedIn Profile

Engineering, AI, IoT, Food Processing, Packaging, Operations


Ted Agins

312.780.7508

tagins@ariteam.com

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Foodservice & Bakery Equipment, Design Consultants, Manufacturers Reps


Michael Page

312.780.7505

mpage@ariteam.com

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HVACR, Plumbing, Project Management,

Kitchen Design, REVIT


Paul Rychlewski

312.780.7507

prychlewski@ariteam.com

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Paper, Disposables, Jan/San Systems, Industrial Storage, Uniforms


Tom Collingbourne

217.670.8672

tcollingbourne@ariteam.com

View My LinkedIn Profile

Coffee Equipment and Roasters, Beverages, Filtration, Food Ingredients


Deborah Best

608.710.8007

dbest@ariteam.com

View My LinkedIn Profile

 

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