|
If you still have managers saying this – “Do It Or Else!” – you may have some decisions to make.
Yelling and screaming at employees, commonly called the baseball bat approach, should be banned. They are driving good people away. It’s just a matter of time.
Better: Ask employees to complete tasks. Guide and train them toward better ways to accomplish goals.
3.Use the Silent Treatment
Good employees always demand to know, “Where do I stand?” That’s why good communication and feedback are key.
It’s never good to say, “Kathy, if you haven’t heard from me until next year’s evaluation, please know in your heart that you’re a good employee.”
Translation: “Kathy, you’re doing OK, so I’m going to spend all of my time ignoring you and managing the crummy employees.”
Obviously, that’s not an engaging message of value or worth to Kathy. Kathy wants to do more than just be “OK.” She is going to be completely unfulfilled, and she is going to start finding greener pastures real soon.
Better: Schedule time for feedback throughout the year. Recognize and compliment what’s going well. Coach what’s not.
4.Treat Everyone the Same
Sure, consistency can buy morale – at times. And it can buy some degree of legal protection, depending on the situation. But under the law, equal opportunity never meant equal treatment.
When a manager treats good and bad employees the same, the wrong message is being sent.
Good employees soon realize that it doesn’t matter how much effort they put into their work, they’ll get treated same as every one else. So then they wonder, “What’s the difference?”
Reward good people for their behavior, or be prepared to replace them. It doesn’t have to be money, but that goes a long way. Be certain to recognize all good work — and reward the best.
Information provided by: HR Morning
|