Oct 19, 2020

A Heartfelt Thank You

A very special thank you to all of our patients, friends, families, colleagues, community members, and fellow small business owners that supported and continue to support Synergy during this challenging time. Thank you to our provincial and federal governments, the Centre for Women in Business and the Nova Scotia Business Inc, for your small business grants.

To my wonderful team of therapists, thank you for going the extra mile to support our patients, each other and our work home. I am forever grateful.

Our months of closure were definitely a challenging time for Synergy. We had to quickly pivot our business online, and through many tears over technology, we somehow pulled it together. We created an online class platform, live streamed classes, zoomed a full spring session, and now have a fully hybrid studio offering both online and in person classes. A very special thank you to everyone that supported us virtually, as we were figuring it out as we went!

We did have some fun along the way, in true Synergy fashion. We donned lipstick and dove fearlessly into our live stream classes, Martha dressed up and hosted a live eighties workout video, and Jessica donned her cat suit for an uncanny Tiger King workout. Together we hosted our Gin & Gina's event, with over 100 women tuning in to learn about pelvic health. We taught over 50 free Facebook live classes, that reached not only our regular students, but people all across the country. We also filmed and posted free youtube workout videos for seniors. Francesca launched a complete prenatal series of classes on Synergy STREAM, and Martha zoomed biweekly classes to our national gymnastics team. For a clinic that was closed, there was a lot happening behind the scenes. Your ongoing support encouraged us to innovate and create.
A Season of Change

Jessica is moving to the Valley, and will be wrapping up her treatments and classes mid November. We have been so lucky to have Jessica on our team, and will look forward to a Synergy Valley road trip!
Jessica will continue to film classes for our Synergy STREAM, so you'll still be able to join her for an online class anytime you like. Check it out!
We are excited to announce that Bree Bates will joining us full time in November. Bree has been part time at Synergy for the past year, and we are so happy she has decided to make Synergy her full time home. Bree will be in the office 5 days a week, and teaching our level 1,2 and 3 classes. She is an experienced runner, who specializes in orthopedic, and pelvic health.

Fall/Winter Session Class Dates: Nov 23 to Feb 5th

Oct 19 - 30th - Current class participant pre-registration in person or by email

Nov 2 - New member registration opens via in person, email or phone

We continue to offer in-studio classes, with a virtual Zoom option for those of you that prefer to join us from home. Our in studio class numbers are strictly limited to 9 students per class in order to allow for social "mat" distancing in the studio. Our classes are also bubbled, so you'll always be with the same group.

Makeups classes continue to be be done virtually due to our reduced class capacity. You will be given the Studio Zoom link to join in for a makeup online whenever you like. We also offer an unlimited zoom registration add-on! Joining us more than once a week is a great way to boost your mental and physical health.

**We will not be offering online registration this session as we are transitioning to a new booking system. Payment collection will not begin until Nov 2nd, and is due upon registration to confirm your spot**

Open Zoom Studio Week: OCT 26 - 30th

Join us for as many classes as you like Oct 26-30 (make sure they are an appropriate level:). Kristin will be sending an email with more details. Block your schedule, zoom into a new class, try a different teacher, take an extra long lunch and do MORE PhysioPilates. Create your own special week of self care love.


We have a new virtual office manager! Tracey joins us in November, and will be answering your phone calls and emails, as well as managing the studio. Tracey currently manages a physio clinic and pilates studio, so will be bringing lots of experience and great customer service our way. Please welcome her to Synergy, as she gets to know all of you.

A very big thank you to our neighbors at Willow Spa & Esthetics, who have been providing reception services for us over the past 6 years. They have been a crucial part of our business's success and growth. Special shout out to Sarah and Kristin, for their exceptional customer service. And to Willow's owner Michelle, for sharing her wonderful team with us.

We will be switching our booking system from MindBody to Jane (Jane is the name of our new system), effective Nov 2nd. All of your previous appointments WILL be carried over into our new schedule. What will not carry over is any financial information, so if you lost any receipts please email to let us know before the end of October, so we can resend.

Why are we switching?
  1. Improved and easier online appointment booking system
  2. Environment shift to paper free charting
  3. Built in virtual physiotherapy platform
  4. Contactless online payment

We'll be sending more info about Jane over the next few weeks. We appreciate your patience during our transition, and are excited to create ease in your scheduling experience.


STARTING NOV 1st, please send ALL emails to admin@synergyphysiopilates.ca