13 Years. 15,000+ Guests. One Remarkable Home.

Few experiences place greater strain on a family’s emotional, financial and spiritual resources than traveling far from home for medical care. When a loved one is sick or injured, having family close can make all the difference.


Thirteen years ago, a collective vision among Bon Secours clinical and administrative leaders, the Bon Secours Foundation, passionate donors and the Reinhart family became a reality. On June 9, 2014, the Evelyn D. Reinhart Guest House welcomed its first guest, replacing four small cottages on Maple Avenue and more than doubling the capacity to provide families a true home away from home.


Today, more than 15,000 guests have found comfort, community and connection at the Guest House. Along the way, hundreds of donors, volunteers, community partners and Bon Secours caregivers have shown up with meals, resources, prayers and loving hands—helping families feel less alone during some of life’s most difficult moments.


We are deeply grateful to everyone who has helped make this mission possible—and to every family who has allowed us to be part of their journey.


For 13 years, the Evelyn D. Reinhart Guest House has shown that Good Help feels like home.

The Guest House Supervisor


We are pleased to announce that Nichelle Jones has accepted the role of Guest House Supervisor.


Nichelle has been with Bon Secours for 15 years, serving in a variety of roles and, most recently, as Volunteer Coordinator in St. Mary’s Volunteer Services Department for the past four years. Her commitment, reliability, and positive impact throughout the hospital have made her a valued member of the Bon Secours community.



We are excited to welcome Nichelle to the Reinhart Guest House. Her experience and dedication to service will serve her well in this new role, and we look forward to all she will bring to the Guest House and the families we serve.

100 Meals Served


St. Constantine and Helen Greek Orthodox Cathedral is celebrating a wonderful community milestone with the Evelyn D. Reinhart Guest House: 100 meals served!


This achievement reflects the dedication of parish volunteers and the church’s ongoing mission of outreach, hospitality, and fellowship. We could not feel more blessed.


Thank you so much to Greg Silvestri and his team for supporting our guests so generously!

Our Guests in Their Own Words


September 10, 2026


“35 days spent at the Evelyn D. Reinhart Guest House. My son was diagnosed with colorectal cancer at the age of 41 and was expected to pass within a few weeks to a few months. Two and a half years later, he was fortunate to be admitted to Bon Secours St. Mary’s Hospital, where he spent the last month of his life, transferring to Bon Secours Community Hospice House for his last few days.

I cannot fathom how I would have been able to be with my son during this time if not for the Reinhart Guest House. The caring attitude of the staff kept me whole and together for my son, and words cannot express my gratitude for this establishment. Forever in my prayers.”


— Beth Costanzo, Finger Lakes area, New York


Do you have a story to share from your stay with us? Whether you were here for a night or a month, we want to hear from you! Email your story and a picture to reinharthouse@bshsi.org


There’s a Place for You at the Guest House


From light housekeeping and outdoor projects to baking treats, writing thank-you notes, and creating greeting cards, there are many ways to make our guests feel at home.


Want to help? Contact us to learn about current volunteer opportunities.

Thank you to our volunteers! Your kindness and support are the heartbeat of our home.


📧 Email: reinharthouse@bshsi.org

📞 Call: 804-287-7300


Volunteer Group Highlights!

Monument Heights Baptist Church blessed us with box lunches from Jason's Deli in September.

Bank of America night! Always stirring up something good!



For the first time, our NICU nurses prepared a delicious pasta lunch for our guests, complete with salad and garlic bread that was truly out of this world!

The St. Mary's Hospital Telemetry Unit served their first dinner for our guests. We love when our hospital colleagues come home!

Student Grayson Yelverton and his mom, Paula, shared their time and generosity with our guests by providing a lovely breakfast and lunch during the month of September.

✨ Shine Bright, Do Good: Kendra Scott Gives Back


You can shop, shine, and make a difference! Join us for the Kendra Scott Gives Back fundraiser benefiting the Evelyn D. Reinhart Guest House.


Shop online at kendrascott.com from 12:01 a.m. on October 15 through 11:59 p.m. on October 16 and use code GIVEBACK-MRYGQ at checkout

Our Current Wish List


☕ Coffee (K-Cups or ground) & individual creamers

· 💧 Bottled water

· 🥣 Single-serve cereals & oatmeal packets

· 🍿 Grab-and-go snacks (granola bars, chips, crackers)

Plastic Forks


CLICK HERE to view our Amazon Wish List


In-Kind Donations can be dropped off in person at the Reinhart Guest House, located at

1100 Libbie Avenue, daily from 9 a.m. to 8 p.m.