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Epic Advisor Top Stories
Attn: Managers and Leaders! These key items must be addressed in your Daily Huddles:
Ambulatory and Inpatient Huddle Topics:
Inpatient Huddle Topics:
Ambulatory Huddle Topics
- Create a SmartLink that will pull in a future date.
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February 1 is “Change Your Password Day!”
Hello Jan,
Online security is critical at RWJBH. Take advantage of tomorrow's "Change Your Password Day" to update your RWJBH network password.
Malachy McGrath, Director of Information Technologies and Services at Cooperman Barnabas Medical Center, reminds us that Thursday, February 1, is Change Your Password Day, an annual reminder to keep online data safe by updating passwords.
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Access Requests are Required for Epic Access!
Please submit a SPAR (SailPoint Access Request) for:
- All RWJBarnabas Health employees (excluding employed providers) for onboarding.
Please submit a CAM (Centralized Access Management) for:
- All non-employees (third party vendors, students, and residents) and credentialed providers (including employed) for onboarding and off-boarding processes.
Please access the EC-HARP (Epic Care Link Hyperspace Access Request Portal) for:
Additional Support:
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To help you navigate through the access request submission process, click the SPAR Demo link to view at any time.
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If you are experiencing issues using SPAR or CAM, click the “Need IT Help?” button through My Service Portal or call the Enterprise Service Desk at 855-453-1950.
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Click for the full IT&S SBAR regarding SPAR and CAM Training.
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Coming Soon: Exciting Epic Enhancements | |
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Preview Next Week's Epic Enhancements!
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- Thank you to the Epic Together Project Team for these amazing enhancements!
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Inpatient Nursing and Allied Health Focus | |
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Reminder: Proper Use of Secure Chat
Nurses - Do not use Secure Chat for personal healthcare inquiries. Call providers, including residents, for critical values and changes of status:
- Secure chat is a business tool intended for clinical communication amongst the patient care team.
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Please do NOT use Secure Chat for personal purposes to communicate with your healthcare providers about your health status or that of family-members -- This violates RWJBH's privacy policy.
- Urgent patient safety items must be communicated via telephone call to ensure timely receipt of the message.
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Please do NOT send urgent patient safety messages using Secure Chat.
- Contact the provider directly for clarification of orders within your scope.
- Please reinforce with all users to use Secure Chat appropriately!
- Avoid the use of Secure Chat with providers during night hours for non-sensitive communications.
- Access QGenda to validate the on-call provider in real-time.
Click here to review the Secure Chat SBAR!
Click here to review the Secure Chat vs. Phone Call flyer.
Check Provider's Status on Secure Chat before Messaging (Especially After Hours)
- Clinicians can mark themselves as Busy, Do Not Disturb, or Offline in Secure Chat.
- A black circle with an X icon indicates the recipient is Offline and they will not receive any Secure Chat message (Please see below for images).
- If a clinician is set as Busy or Do Not Disturb, the message will be sent; however, no corresponding push notification will be received on a mobile device.
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You are not alone: Clinical Informatics is available for support 24 hours a day, 7 days a week!
For 24/7 inpatient assistance, please call informatics extensions from within the hospital on a hospital phone - Ask for "Clinical Informatics" to be transferred to 24/7 help.
Click here to access the Nursing Pocket Guide for additional help.
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Ambulatory Nursing and Allied Health Focus | |
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Create a SmartLink that Will Pull in a Future Date
Use the @relativedate@ in Epic to create a SmartLink that pulls in a future date! The steps to create this SmartLink are outlined here:
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On your upper toolbar, go to Personalize > My SmartPhrases to access your SmartPhrase Manager.
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Helpful Hint: If you cannot locate My SmartPhrases in the Personalize menu, you can Chart Search My SmartPhrases to find it.
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Click to create a New User SmartPhrase.
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Type .relativedate; a box will appear with that SmartPhrase plus its description.
- Click to open the .relativedate SmartPhrase.
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- Click the “?” to review helpful tips.
- In the Relative date field, enter the date shortcut you want the SmartLink to pull into your documentation.
- See this week's Reminders, Tips & Tricks for a refresh on date shortcuts in Epic!
- Make a selection in the Date format field.
- Give the SmartPhrase a unique name in the Name field (with the stop sign).
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Click Accept; your new SmartPhrase is created.
| - Below please see an example of the SmartPhrase to pull in a date 1 month in the future:
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- You can also request to have a SmartLink that pulls in the patient encounter date that does not refresh if the Note is edited after the date of encounter.
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@HPENCDATE@ (The date of the patient's encounter) is a non-refreshable SmartLink that pulls in the patient’s encounter.
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@FDATE@ is refreshable SmartLink; if the Note was edited after the patient encounter date, then this link would change the encounter date to the day the Note was edited.
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Access and Revenue Cycle Readiness (ARCR) Corner | |
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Coming Soon: Front Desk/PSR/ Security Staff Column Additions
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Beginning today, January 31, unique columns will be added to the In-House Census activity and the Today’s Patients Report to increase visibility into information regarding the following:
- CLOVER
- Visitor Restrictions
- VAT (Violence Assessment Tool)
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Please see the screenshot below for a sneak peek at these exciting Epic Enhancements going live on today, January 31:
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All Work and No Play Makes for a Dull Day! | |
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Installment 4: Start 2024 off in a Healthy Way!
Below, please find our fourth and final question to ask yourself for a happy, healthy, and positive trip around the sun:
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How can I make balance a priority and continue to grow and learn in the new year?
Below are four suggestions to foster work life balance:
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Make vacation/time away from work a priority
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Holidays and vacations improve health, increase productivity, reduce stress, and prevent burnout!
- Grab your calendar and plan to take some time off in 2024 today.
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Take breaks during your workday
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Enjoy healthy pastimes and hobbies that bring you joy when you're not working.
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Recent studies have shown that hobbies may improve your overall health and your mental health, reduce stress, strengthen relationships, and even boost productivity.
- Identifying and enjoying hobbies will improve work life balance.
- Music, cooking, exercise, reading, gaming, knitting, drawing, hiking, listening to podcasts, or gardening are just some ideas of fun and healthy hobbies!
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Invest time on your days off to prep for your workday and work week.
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How to "Get Help" With Epic | |
For 24/7 inpatient assistance, please call informatics extensions from within the hospital on a hospital phone - Ask for "Clinical Informatics." | |
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For immediate help with Epic issues/build-fix requests, call the Enterprise Service Desk at 855-453-1950.
We have developed a handy "Epic: How to Get Help" flyer that will provide instructions on opening Help Desk Tickets and enhancement requests in Epic.
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Heartfelt thanks to Dr. Frank Sonnenberg for this week's hilarious Good Humor submission! | |
Print-Edition of Today's Epic Advisor! | | | | |
