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Updated Member

Product Drop off and Withdrawal Procedure

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Hello Circle,


The Holiday season is fast approaching!


October is already proving to be very busy, holiday shopping is in full force.


The increase in sales over last year is having a huge impact on our inventory levels in the store - we NEED your work! The store is looking very empty and we won't be able to sustain and grow our sales without a serious infusion of new inventory. October is already trending up over 2019. Please contact the store, make an appointment and bring in your newest pieces to help the co-op continue the move into healthy sales numbers.


We are excited and ready to receive your product!


This email is an opportunity to introduce our updated procedure on Member Drop-offs and Withdrawals. 


Attached you will find all the steps for a smooth process so that we can get your pieces on the floor ready to sell.


In this email you will find the steps outlining the following processes:


  • Member Drop Off - In Person


  • Member Drop Off - By Mail


  • Member Withdrawal - In Person


  • Member Withdrawal - By Mail


  • Member Drop Form*


  • Member Withdrawal Form*


This information and the forms are in the section below, as well as in the member portal.


We look forward to seeing you with more beautiful pieces!


Anna, Judy, and the Circle Craft Store team.

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Member- In Person Drop Off


  • All In-Person Drop-offs must have an appointment booked with our Inventory Coordinator.



  • The exact date and time for the appointment will be confirmed back with you by a staff member. A minimum period of 48 hours will be required for an appointment


  • The Inventory Coordinator will be in touch prior to your appointment to discuss the details of your drop-off. 


  • This call will review sales, stock on hand, fast and slow sellers, and opportunities for replenishment. Reports that the Inventory Coordinator will have can be shared with the Member at their appointment.


  • Prior to your appointment, the Member Inventory Drop Off Form must be filled out in its entirety. Only this report will be accepted for all drop-offs. (See attached document)


  • At your appointment, the Inventory Coordinator will review the product against the Member Drop Off document for quantity accuracy and quality control.


  • Both parties will sign and date the Member In-Person document once the count is complete.


  • Once the In-Person drop-off check-in is complete, the Inventory Coordinator will enter the SKUs into the system. Price tags will be created and the product will be placed on the sales floor ready to be sold.


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Member - Drop Off by Mail


  • All Mail Drop-offs must have an appointment booked with our Inventory Coordinator



  • A call back to discuss the details of your Mail Drop off with our Inventory Coordinator will occur within 48 hours of your appointment request.


  • This call will review sales, stock on hand, fast and slow sellers, and opportunities for replenishment. Reports that the Inventory Coordinator will have can be shared with the Member at their appointment.


  • Prior to sending out your product by Mail, the Member Inventory Drop Off Form must be filled out in its entirety. Only this report will be accepted for all drop-offs. (See attached document)


  • The Inventory Coordinator will review the product when it is received against the Member Drop Off document for quantity accuracy and quality control.


  • Once the Mail drop-off check-in is complete, the inventory coordinator will enter the SKUs into the system. Price tags will be created and the product will be placed on the sales floor ready to be sold.
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Member - In Person  Withdrawal


  • All In-Person Withdrawals must have an appointment booked with our Inventory Coordinator



  • The exact date and time for the appointment will be confirmed back with you by a staff member within 48 hours.


  • The Inventory Coordinator will be in touch prior to your appointment to discuss the details of your withdrawal. 


  • This call will review the specifics of your withdrawal request looking at sales, fast and slow sellers.


  •  Reports that the inventory coordinator will have can be shared with the Member at their appointment


  • Prior to coming in for your appointment, the Member Inventory Withdrawal Form must be filled out in its entirety. Only this report will be accepted for all withdrawals. (See attached document)


  • The Inventory Coordinator will then pull the product and check it against the Member Withdrawal document for quantity accuracy.

 

  • Both parties will sign and date the Member Withdrawal document.


  • Once the withdrawal is complete, the inventory coordinator will remove the SKUs from the system.


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Member - Withdrawal by Mail


  • All Mail Withdrawals must have an appointment booked with our Inventory Coordinator



  • The exact date and time for the appointment will be confirmed back with you by a staff member. A minimum period of 48 hours will be required for an appointment


  • The inventory coordinator will be in touch prior to your appointment to discuss the details of your drop-off. 


  • This call will review the specifics of your withdrawal request looking at sales, fast and slow sellers.


  • The Member Inventory Withdrawal Form must be filled out in its entirety by the Inventory Coordinator. Only this report will be accepted for all withdrawals. (See attached document)


  • The Inventory Coordinator will review the product and the Member Drop Off document for quantity accuracy and quality control.


  • Once the Withdrawal is complete, the Inventory Coordinator will remove the SKUs from the system. 


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Member Inventory Withdrawal Form.png
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