Week of April 8, 2019
When the EEOC's online reporting portal opened on March 18, it was still unclear whether the new reporting requirements would be included for the 2018 report and if so, when this data would be due.
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Guest Ratings Hold More Weight Than Brand Value, Expedia Study Finds
A new study of more than 900 consumers found that when it comes to hotel property selection, price and guest ratings carry more weight than brand value.
(Lodging) Read More
Driving Innovation: How Frugal Can Hotels Be?
When speaking of innovation in the hospitality industry, we often hear about new technologies and processes capable of breaking the standards on how the industry works.
(Hospitality Net) Read More
5 Major Guest Complaints That a Cloud PMS Can Resolve
Today’s hotel guests are more aware and informed than ever before. They know their rights and will not settle for anything less than what they expect from a hotel. Most importantly, they also know how and when to vent their displeasure, if not served properly.
(eHotelier) Read More
Joint Employer: What Proposed Rule Means for Franchises
The U.S. Department of Labor has proposed a new rule that would clarify joint employer status under a stricter standard, a welcome change for hoteliers on both sides of the franchise model.
(Hotel News Now) Read More
Two-Thirds of Hospitals Report Less Than 25% of Patients Activated Online Patient Portal
A report from the ONC found few hospitals — 8 percent — reported that 50 percent or more of patients have activated access to their patient portals.
(Becker's Hospital Review) Read More
2 Charts That Show Our Health Care Administrative Costs Are Really High
A new report from the Center for American Progress dives into one of the key things that sets our health care system apart from those of other countries: our exceptionally high administrative costs. And it makes a case that to bring down those costs, you actually don’t need to single-payer.
(Vox) Read More
Hospitals, Insurers Want Rebate Rule Changed to Keep Pharma Honest
Insurers and hospitals want the CMS to amend its proposed rule eliminating the safe harbor for Medicare Part D and Medicaid managed-care drug rebates to include new requirements for drug makers.
(Modern Healthcare) Read More
Facing Escalating Workplace Violence, Hospital Employees Have Had Enough
Across the U.S., many doctors, nurses and other health care workers have remained silent about what is being called an epidemic of violence against them. The violent outbursts come from patients and patients' families. And for years, it has been considered part of the job.
(NPR) Read More
I've Been Hiring People for 10 Years, and I Still Swear by a Simple Rule
Making someone an offer to join your company is always risky. The truth is, the hiring process can uncover only so much.
(Entrepreneur) Read More
The Talent Textbook: 4 Ideas for Giving Better Feedback
Giving good news during a review is easy, but how can managers and talent pros take the sting out of constructive feedback?
(HR Dive) Read More
The Key to Successful Succession Planning: What Would Yoda Do?
Effective leaders plan for the future, including for a time when others will step into their roles. Leaders can learn a lot about succession planning from Yoda, the fictional but wise Grand Master of the Jedi Order in Star Wars.
(HR Daily Advisor) Read More
Best-In-Class Employers Manage Benefits Differently from the Rest
There are marked differences in how top-tier employers and their peers manage employee benefits, according to Gallagher’s Best-in-Class Benchmarking Analysis.
(Benefits Pro) Read More
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