Week of December 9, 2019
EMPLOYEE RETENTION STRATEGY
Employee retention is important to organizations in order to facilitate achieving a company’s goals and objectives. HR leaders consider improved retention a high priority over the next five years. 
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NEWS FROM AROUND THE WEB
OTAs and Google - Blaming Google Will Not Lead to Disruptive Innovation
Online Travel Agencies’ complaints about Google are sounding very similar to the complains that travel suppliers (hotels and airlines) have expressed towards OTAs in the past.
(Hotel News Resource) Read More
How Digital Should Your Communication with Guests Be?
Even though the management in Japan has already shut down more than half of the 243 robots again, it is clear that digitization has gained momentum in the hotel industry. But whether online check-in or digital guest maps – many innovations are often treated negligently and skeptically by hoteliers.
(eHotelier) Read More
Are Pop-Up Hotels a Temporary Fad?
Pop-up services have been dominating for a while now: Whether it’s a restaurant, shop or art installment, these services gain public attention quickly and unsurprisingly, this trend has recently hit the hotel industry.
(4Hotelier) Read More
Striking the Delicate Balance Between Hospitality and Security
First impressions have always meant a lot in the hospitality business. The door staff's brisk attentiveness, the concierge's cheerful professionalism, and the warm attention of check-in staff all contribute to a quality guest experience.
(Hospitality Net) Read More
In New Milestone, the Majority of U.S. Medical Students Are Now Women
Female medical students have hit a milestone. They now comprise the majority of enrolled U.S. medical students for the first time, according to the Association of American Medical Colleges (AAMC).
(Fierce Healthcare) Read More
Harvard Health Professor: Ending Surprise Billing Is Physicians' Moral Test'
It is the duty of physician companies — not Congress — to end surprise billing, Ashish Jha, MD, a health policy professor at the Harvard T.H. Chan School of Public Health in Boston, wrote in an op-ed for The Boston Globe .
(Becker's Hospital Review) Read More
Health Care Investors Predict 10 Ways the Industry Will Change in 2020
As we near the end of 2019, it is time for us to look ahead and share what we believe 2020 has in store for the health care ecosystem. But first, let’s look back and assess how we did with our 2019 predictions.
(Fortune) Read More
Supreme Court to Hear $12B ACA Risk Corridors Case This Week
The U.S. Supreme Court will hear oral arguments Tuesday on a lawsuit involving the Affordable Care Act's risk corridor program that could have implications for the future of public-private partnerships in healthcare and beyond.
(Fierce Healthcare) Read More
Attorneys General Urge DOL to Drop Fluctuating Workweek Proposal
Eighteen state attorneys general have formed a coalition to oppose a U.S. Department of Labor (DOL) proposal to amend the fluctuating workweek method of computing overtime.
(HR Dive) Read More
How 2020 will Reshape HR's Role: 5 Trends to Watch
With 2019 winding down, HR pros are all wondering what new workplace trends 2020 will bring. Well, look no further! The experts at Glassdoor have answers for you in their Jobs & Hiring Trends for 2020 report.
(HR Morning) Read More
Suicide Prevention Advocates Release Workplace Guidelines, Call on Employers to Act
A trio of advocacy groups is calling on employers to take a proactive role in suicide prevention in the workplace, recently publishing a new set of guidelines.
(Safety & Health) Read More
Emotional Support Clowns a Laughing Matter?
A New Zealand advertising agency employee recently made headlines after bringing an emotional support clown to his termination meeting. Sensing the writing on the wall, the man paid $200 to hire a professional clown to lighten the mood during a meeting notifying the employee of his layoff.
(HR Daily Advisor) Read More
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