Group & Team Coaching Nuggets
Tips, Tools and Resources for Your Group & Team Programs
Volume 9, Issue 2
February 2014  
In This Issue
Stretch Points, Experimentation, 2014 priority areas, Video tip
Group Coaching Essentials (Feb 6), Facilitation Skills Intensive - 2 day train-the-trainer (Feb 24-25), Mentor Coaching Group (Feb 20)
Team Building vs. Team Coaching
Quick Links
Upcoming Programs:
Group Coaching Essentials (6.75  CCEs) starts Feb 6
Advanced Group Coaching Practicum (8CCEs) starts April

Welcome back to the February 2014 - it's been quite a start to the year here north of Toronto. With  the "polar vortex" impacting so many of us across North America in recent weeks, I am so pleased that much of our work allows us to 

work virtually and not have to travel to connect with clients. Even with the weather I enjoyed connecting with many at the HRPA conference a few weeks ago. 


This month's article is on the differences between team building and team coaching. I've also included links to recent blog posts and videos I have created. 


Programs starting this month  include the Group Coaching Essentials  (6.75 CCEs) on Thursday February 6 (at 10 am ET), and the Mentor Coaching Group (for ACC renewals, and ACC/PCC portfolio routes) on Thursday February 20th at 9am ET. More info and registration links below. I will also be hosting a two day Train-the-Trainer - the Facilitation Skills Intensive - here in Toronto on Feb 24-25th. Registration closes Feb 10th.  


For those who love winter - enjoy!


Warm regards,
Jennifer Britton
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Recent  Posts and Resources to Support Your Work
Here are links to some of the recent blog posts to support you with your own work:

Four Stretch Points for Team and Group Coaches:

The Value of a Team Coach:

Mentor Coaching Resources:

More team and group coaching tips:  

Experimentation and our work as coaches:

2014 Group and Team Coaching priority areas:

January's VIDEO Tip of the month -  Five ways to use index cards:

Upcoming Winter Program Dates

 I hope that you will consider joining me for the: 


Group Coaching Essentials:(6. 75 CCEs with the ICF)

Thursdays 10-11:15 am Eastern/New York: Feb 6, 13, 20, 27 and March 6, 2014  (4 spots open)

Thursdays 10:15 - 11:30 am Eastern/ New York: March 20, April 3, 10, 17 and 24, 2014 - just opened 


 This teleseminar covers tools, exercises and resources to support coaches with the design, marketing and implementation of their own group coaching programs. We look at both in  person and virtual (web and phone) based pro

grams, as well as tips for groups from the general public and organizations. The program includes 5 x 75 minute calls, access to weekly laser(15 minute) 1-1 calls with me (at no additional cost), and an 80 page manual (delivered in weekly modules). Benefit from the accountability and structure of the program to get your own group coaching program going! Why reinvent the wheel? 


Reserve your spot in the February 2014 program starting Feb 6 at 10 am Eastern/New York ($425 US)



Bundle the Essentials program with the Practicum and save $50 on your registration rate (total $825 for the two programs (Essentials starts Feb 6 and Practicum in early April)


 Mentor Coaching Group (ACC Renewals & ACC/PCC Portfolio) 

Upcoming Program Dates:

Thursdays 9-10am ET: February 20,  27, March April 3, 10, May 1 and 22, 2014 for group calls. Three 1-1 calls scheduled with you separately.

The Mentor Coaching Group will be of interest for ACC renewals, as well as those working towards their ACC and PCC portfolio applications with the ICF. This is a 10 hour mentor coaching program, which includes 7 hours of group mentor coaching calls, and 3 hours of individual mentor coaching sessions (held monthly). We look at all 11 core coaching competencies of the ICF, and coaches have the opportunity to practice and receive feedback on their skills during the program. Each class you'll receive module notes to support you with your learning and coaching work.  Click here for more info about the Mentor Coaching Group. 


Space is limited to 4-6 coaches. Current pricing: $1000/10 hour program.     


Reserve your spot in the February through May program - $1000 US: 



If you'd like to pay in three monthly installments, click here



Group Facilitation Skills Intensive (In Person) - February 24-25, 2014 (Toronto) 

Save $50 with this link. Registration closes Feb 10, 2014.


Are you a coach, trainer or leader looking to acquire facilitation skills to support you in group work - meetings, workshops, retreats, teleclasses or coaching?The Group Facilitation Skills Intensive is a two-day in-person training
train-the-trainer program designed to provide you with information and practice in group facilitation including:


* The skills, competencies and best practices of successful facilitators,
* How your skills compare through a Facilitator Self-Assessment,
* How to identify participant learning styles and preferences,
and implement facilitation techniques to accommodate them
* How to be sensitive to different phases of group formation and how to adapt your facilitation style to meet the different needs,
* How to create a positive climate for learning,

* Specific techniques on how to deal with difficult participants,
* Specific techniques to conduct and debrief learning activities, including openers, closers, energizers and other,

* How to manage the logistics and finer details of a learning event (in-person or virtually/by phone)

Program Hours : 8-4 pm each day 


This program includes a binder which includes an extensive resource list, exercises and templates, a group follow-up call and a pre-program 1-1 with Jennifer.  The program will be held in Toronto. More info at our newest site -  

Cost: $795 Canadian plus HST ($898.35 CDN). Save $50 using this registration link here ($745 CDN plus HST = 841.85 CDN)



Group Coaching Intensive - April 5-6, 2014 (Toronto) - 15 hours  

Early Bird Pricing - $950 until February 28.  Regular pricing $1095 plus HST.Early Bird pricing of $850 plus HST on now until February 28 2014. Take advantage of the pricing on this hands-on group and team coaching program. We cover the nuts and bolts of group coaching techniques, design, and also give you the opportunity to practice and lead group coaching conversations. We are having the program reapproved for 15 CCEs with the ICF.  Visit for more info and to view photos from past programs.

Take advantage of the Early Bird pricing for the April 5-6 program and pay in one or two installments.
One installment of $950 plus HST:

Two installments of $475 plus HST (one installment of $475 plus HST now, second of $475 plus HST on March 18, 2014 - $536.75 per installment):




 Questions? Please reach out to me directly at (416) 996-8326 or by email at  



Team Building vs. Team Coaching : What is the Difference?
Copyright 2014- Jennifer Britton. All Rights Reserved

One of the questions I frequently get asked is what is the difference between team coaching versus team building? Having been involved in team development processes for more than two decades I know that both types of programs can look and feel quite similar on the surface. Where we do start to notice differences is in where the emphasis is being placed.


In the 2009 ICF Global Coaching Client Survey, coaching clients indicated that they saw several differentiators between coaching and other modalities. Our focus as coaches on goal setting and on-going accountability are key definers of our work. In the team coaching context this translates to ongoing conversation points rather than a one-off intervention. As coaches our starting point with teams is in goal setting, and having the team spend time identifying and acting on what's important for them. 


Another important difference I see inour work as team coaches, which may not have the same emphasis in team building, is our focus around creating opportunities for teams to expand their AWARENESS and take ACTION towards their commitments . As team coaches, we will be in conversation with teams over time, inquiring about the actions they have taken and the impact it has had both on the RESULTS of the team and their RELATIONSHIPS.


As team coaches we may be working with a team to:

- Develop a team charter, a set of behavioral norms to which they all agree to, no matter what

- Enhance relationships within the team

- Understand what each individual brings to the team, collectively and individually

- Exploring the strengths, values and vision of the team

- Goal Setting and Action planning

- Create ongoing accountability around their commitments and goals

(Adapted from Britton, 2013, pp. 137-138)


As team coaches we bring tremendous value to teams we work with including:

         Creating and prioritizing  the space for the team to pause and reflect

         A non-judgmental sounding board/space for dialogue

          Mirroring  back to the team what is going on

         On-going accountability

(Adapted from pp 146-147, Britton, 2013)


Many of you have heard me speak about the Group Program Continuum. Practically we may also see ourselves on a continuum with respect to team coaching and team building as well. 


Questions to consider:

What do you see as the value we bring to teams?  

What feedback  have you received about the value and impact?

What do you see as differences between team building and team coaching?

What are your clients looking for?  


If you haven't done so, you are invited to download a digital chapter which accompanies my latest book From One to Many: Best Practices for Team and Group Coaching (Jossey-Bass, 2013). You can access this at the Downloads page at Use access code 4411 when asked. Enjoy!


Pick up an autographed copy of the entire book from me here




Have a wonderful February. For those working with Team Leaders you may want to point them to the questions and quotations at my Teams365 blog, daily questions and resources for team leaders. Enjoy!
Jennifer Britton, PCC, CPCC, CHRP, CPT
Author of Effective Group Coaching (Wiley, 2010) and From One to Many (Jossey-Bass, 2013)
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Phone: (416) 996-TEAM (8326) | Skype: jennbritton
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