HCCI Research Solutions for
Growing Your HBPC Practice
HCCInsights sat down for a video interview with Aaron Yao, PhD, HCCI Research Director, research scientist in geriatrics at the University of Virginia, and Cheeloo Scholar Professor at the Shandong University College of Medicine in Jinan City, China. Also participating was Melissa Singleton, HCCI Chief Learning Officer. The discussion focused on the research HCCI performs and the services it offers HBPC practices seeking to answer critical questions about their programs, competitors and the communities they serve.
Below is an edited, written excerpt from the interview. You can also see the full conversation with Dr. Yao and short clips from the video which address the types of research HCCI conducts, the process used, his team’s composition, the benefits that HCCI research offers small and large organizations, and more.
HCCInsights: Can you describe some of the different types of research you conduct?
Dr. Yao: Some of it is very clinical. For example, we recently helped author a paper on pharmacist reviews of home care patient medications, which is related to clinical operations management. I am also currently working on a clinical study on the use of point-of-care ultrasound technology in home care practices.
HCCI also offers healthcare services research where we look at things like HBPC supply and demand, the workforce, and its utilization by older frail patients. In this role, we can help HBPC practices in many ways, including seeing how they compare with their competitors and evaluating key factors in their individual programs.
Melissa Singleton: Everything HCCI does in terms of educating or consulting with providers and practices is grounded, to the best of our ability, in evidence-based research. HCCI not only publishes Dr. Yao’s original research, but we also monitor published studies relevant to the field that support and reinforce the guidance we provide. In addition, our staff and network of partners are on the front lines across the country as co-authors and principal investigators for a wide range of research studies.

Florida House Call Project Deadline
Extended to 8/31 – Call for Applications
To ensure ample time for providers/practices to apply for HCCI’s Florida House Call Project, the deadline has been extended to Monday, August 31. In keeping with its mission of making home-based primary care (HBPC) the national standard for treating the nation’s aging, frail, and medically complex patient population, HCCI is launching the project with support from the RRF Foundation for Aging.

HCCI will select up to 20 individuals to serve as leaders and champions of home-based care for an initial 15-month term. Home Centered Care Champions will receive specialized training to spread awareness of HBPC within their communities and to lead local education of other providers, practice/operations staff, and the public, using HCCI resources, tools, and curriculum. Other benefits that Champions will receive include free CME credit, recognition on HCCI’s website, and a modest stipend.

Click here to learn more and fill out the Call for Applications.
HCCI Launches New “Getting to Know Us” Video
Learn more about how HCCI is working to advance the HBPC field in our new video.
Education Update
October 22, 2020
American Academy of Home Care Medicine (AAHCM) Virtual Preconference Presented by HCCI

Followed by AAHCM Annual Meeting
Register now for Daily Dilemmas in Home-Based Primary Care (HBPC), the virtual American Academy of Home Care Medicine (AAHCM) Preconference presented by HCCI on Thursday, October 22, prior to the AAHCM Annual Meeting (October 23-24). The Preconference will address dilemmas faced when caring for complex patients in the home as well as challenges related to HBPC practice operations, productivity, and reimbursement.
October 27, 2020
Coalition to Transform Advanced Care (C-TAC) Virtual Preconference Presented by HCCI

Followed by National Summit on Advanced Illness Care
Register now for Bridging the Gap: Enhancing the Model for Complex Illness Management, the virtual Coalition to Transform Advanced Care (C-TAC) Preconference presented by HCCI on Tuesday, October 27, prior to the C-TAC National Summit on Advanced Illness Care (October 28-30). The Preconference will focus on how home-based primary care and home-based palliative care can work more closely together to provide the highest quality care that reduces costs for a growing population of medically complex patients.
HCCI Live Virtual Workshops –
Save by Registering Now
November 19-20, 2020
Essential Elements of Home-Based Primary Care™ 
Designed for learners considering, or relatively new to, offering HBPC services for patients with complex medical conditions. Enrollment fee is regularly $625. Early Bird Discount: Register by September 15, 2020, and pay only $475 ($150 discount).
December 3-4, 2020
Advanced Applications of Home-Based Primary Care™ 
Designed for experienced HBPC providers and practice staff. Enrollment fee is regularly $625. Early Bird Discount: Register by September 15, 2020, and pay only $475 ($150 discount).
Attend Both Workshops and Save More
Virtual Boot Camp in Home-Based Primary Care
Special Offer: Save over $350 by registering for our Virtual Boot Camp in Home-Based Primary Care, which includes both courses above. Enrollment includes a free post-workshop, one-hour consultation with our experts for you and your team.
Upcoming HCCIntelligence Webinars
Wednesday, September 16, 4 pm – 5 pm CST
Leading Teams During a Crisis: COVID-19 and Beyond
  • Assess your current practice and team members using a Joy in Work framework to measure burnout.
  • Describe how to develop and utilize a “team-based care” approach during a crisis.
  • Explore ways to move beyond crisis: what do you keep/what do you discard?

HCCI Online Courses
Special Offer: Available at no charge through September 30, 2020
Telehealth in Home-Based Primary Care

Use of telehealth has increased significantly during the COVID-19 pandemic. To learn more about this type of care, enroll in HCCI’s Telehealth in Home-Based Primary Care (0.25 CME) online course at no charge through September 30, 2020. The course includes recent guidance on coding, documentation, and reimbursement – as announced by CMS in response to the crisis.

View all of HCCI's online courses.
* REGISTRATION NOTE: New users of the HCCI Learning Hub will be asked to click “Create Account” to complete a one-time process to set up a learner profile before enrolling in activities or accessing resources and webinar replays.
CMS Updates for HBPC Providers
CMS Announces Free 10-week Virtual Training Opportunity –
HHS Telemedicine Hack 

On July 21, 2020, the Centers for Medicare and Medicaid Services (CMS) announced a 10-week, virtual peer-to-peer learning community entitled, HHS Telemedicine Hack, to support the wide adoption of telemedicine services as an essential part of care delivery models now and after the Public Health Emergency. The free training is offered on Wednesdays, 11:00 am-12:00 noon (Central Time). The sessions began on July 22 and run through September 23. To view archived sessions, learn more and register, click here.
CMS Announces Proposed Medicare Physician Fee Schedule Rule and Promising Telehealth Policies

On August 3, 2020, President Donald Trump signed an Executive Order on Improving Rural Health and Telehealth Access. While the order focuses primarily on financing rural healthcare services, it also proposes permanent telehealth policy changes for certain services.

The issuance of the order was followed by the 2021 Medicare Physician Fee Schedule Proposed Rule. The proposed rule further supports The Centers for Medicare and Medicaid Services (CMS) commitment to the expansion of telehealth services and other flexibilities including their multi-year plan to reduce clinician burden through the Patients Over Paperwork initiative and commitment to Protecting and Improving Medicare for our Nation’s Seniors. Public comments on the Proposed Rule are due by October 5, 2020.

For additional information, review the following resources:
Practice Management Tip of the Month:
Improving HBPC Practice Efficiency
Efficiency is key to the well-being of your HBPC practice. Here are some strategies for boosting efficiency:
  • Understand and document current workflows and processes to avoid task duplication
  • Create an effective intake process that collects necessary information and forms, and introduces services, so providers can focus on patient care during visits
  • Implement triage protocols that allow staff to work to the top of their licensure and help minimize the number of messages providers need to “touch”
  • Confirm appointment date and times for all visits in advance, including communicating with facilities (e.g., assisted living, group homes, senior living communities) so patients are prepared for the visit, are in their rooms, and have their medication lists available
  • Minimize travel time with an organized and effective geographic scheduling and routing process
  • Optimize your electronic health record (EHR) with appropriate templates and macros/smart phrases to make documentation easier for providers while maintaining compliance
  • Review charts and schedules in advance to ensure the necessary supplies are available and providers have a general plan for each visit
For more tips on enhancing efficiency in your practice, consider attending the virtual American Academy of Home Care Medicine (AAHCM) Preconference presented by HCCI on Thrusday, October 22, 2020 (see information above). During the preconference, HCCI will offer a session entitled, Practice Productivity and Reimbursement. View the preconference agenda here and register online today.
HCCI In The News
HCCIntelligence™ is for educational and informational purposes only and should not be relied upon as medical advice.
HCCI education and training initiatives including HCCIntelligence™
are funded in part by a grant from The John A. Hartford Foundation.
Home Centered Care Institute
This email is an advertisement for the Home Centered Care Institute (HCCI). HCCI is passionately committed to its vision of
transforming our nation’s healthcare system by creating universal access to best practice house calls programs,
to ensure that chronically ill, medically complex patients have access to high-quality care in their homes.
Connect with HCCI