New HCCI Practice Guide to Reopening
Now Available
|
|
When the COVID-19 outbreak hit, many home-based primary care (HBPC) practices began to conduct many, if not all, house calls virtually to avoid exposing patients and caregivers to possible infection – along with providers.
As the pandemic evolves and states reopen, many of these practices have already fully reopened, or are in the process of reopening. As they do, they’re looking to do so in the most effective way possible, ensuring the right mix of in-person and virtual visits for each patient, while prioritizing the safety and well-being of patients, caregivers and providers. In addition, while practices are returning to their “business as usual” house call schedules, it’s critical that their precautions and pre-visit telephone triage screening processes are also remaining in place.
To help practices during this time, the Home Centered Care Institute (HCCI) has developed a new resource entitled,
COVID-19 Today and Tomorrow: A Home-Based Primary Care Practice Guide to Reopening
. The guide provides an overview of the strategies and tactical measures home-based practices should consider as they reopen.
*New users of the HCCI Learning Hub will need to complete a one-time registration upon entering the Hub by clicking “Register.” They will then be able to login and download the resource.
|
|
NEW!
HCCI Conversation Starters
|
|
HCCInsights
knows you have a
lot
on your plate, especially at times like these. So, because we don’t want you to miss important information from our
HCCI Conversations with…
interview series, we’ve created a new “at a glance” approach,
called
HCCI Conversation Starters
.
For each
HCCI Conversations with…
episode, we’re now creating a handful of small clips, usually 1-2 minutes each, of highlights from that conversation. That way, you can take a few minutes to catch a clip, and then when you have more time, watch the entire video on our HCCI YouTube channel. Plus, as you see these clips show up in HCCI’s social media channels, please consider sharing them to your networks, too.
|
|
Sign up now for HCCI’s Live Virtual Workshops coming this Fall and save on enrollment fees
NEW: Participate in these live workshops from your home or office.
November 19-20, 2020
Essential Elements of Home-Based Primary Care™
workshop
Designed for learners considering, or relatively new to, offering home-based primary care (HBPC) services for patients with complex medical conditions. For details or to register,
click here
.* Enrollment fee is regularly $625.
Early Bird Discount:
Register by August 31 and save $100.
December 3-4, 2020
Advanced Applications of Home-Based Primary Care™ workshop
Designed for experienced home-based primary care (HBPC) providers and practice staff. For details or to register,
click here
.* Enrollment fee is regularly $625.
Early Bird Discount:
Register by August 31 and save $100.
NEW! Attend
both
live virtual workshops above and
save even more.
For details about the
Virtual Boot Camp in Home-Based Primary Care
,
which includes both workshops at a discounted total price of $899, email
education@HCCInstitute.org
.
*New users of the HCCI Learning Hub will need to complete a one-time registration upon entering the Hub by clicking “Register.” They will then be able to login to register for the course(s) above.
|
|
Upcoming HCCIntelligence
™
Webinars
|
|
Wednesday, July 15, 4 pm-5 pm (Central Time)
Intersection of Faith and Community Organizing in Advanced Illness Care During COVID-19
Presented in collaboration with our partners at Coalition to Transform Advanced Care (C-TAC)
Objectives:
- Discuss the role of faith leaders in supporting those in their communities affected by serious illness.
- Explore how faith leaders can engage with parishioners affected by serious illness.
- Share strategies with community organizations they can use to engage with faith communities.
Presenters:
- Elder Angela Overton, Senior Advisor to the Interfaith and Diversity Workgroup, C-TAC
- Gloria Thomas Anderson, PhD, LMSW, Founder and President, Heart Tones™
- Rev. Dale Susan Edmonds, Pastor, Trinity United Church of Christ
- Lauryn Valladarez, Faith and Community Outreach Manager, Interfaith Community Services
Click to Register
(New users of the HCCI Learning Hub will need to complete a one-time registration upon entering the Hub by clicking “Register.” They will then be able to login to register for the webinar.)
|
|
Wednesday, August 19, 4 pm-5 pm (Central Time)
Integrating Occupational Therapy into Home-Based Primary Care
Presented in collaboration with Midwestern University Department of Occupational Therapy and Johns Hopkins School of Nursing
Objectives:
- Discuss occupational therapy’s role in home-based primary care.
- Relate how occupational therapy addresses the Geriatric 5Ms areas of care and quality metrics.
- Identify a home-based model of care such as Community Aging in Place – Advancing Better Living for Elders (CAPABLE) that provides evidence for positive outcomes using occupational therapy services.
Presenters:
- Monika Robinson, DrOt, OTR/L, Partner at Living Fully at Home, LLC & Assistant Professor at Midwestern University
- Sarah Szanton, PhD, ANP, FAAN, Professor, Director, Center for Innovative Care in Aging at Johns Hopkins School of Nursing
Click to Register
(New users of the HCCI Learning Hub will need to complete a one-time registration upon entering the Hub by clicking “Register.” They will then be able to login to register for the webinar.)
|
|
HCCIntelligence
™
Webinar
Replay Available
|
|
On May 20, HCCI hosted an HCCIntelligence™ webinar entitled,
Putting Person-Centered Decision Making into Practice
. Click
here
to view the archived recording, presentation slides, Q&A and supplemental handouts in the HCCI Learning Hub.
(
New users of the HCCI Learning Hub will need to complete a one-time registration upon entering the Hub by clicking “Register.” They will then be able to login to access the materials.)
|
|
Practice Management Tip of the Month:
Strategies for Telehealth Implementation
|
|
Telehealth
is an important clinical delivery model, especially for home-based providers during the COVID-19 pandemic. Here are some practical implementation considerations:
Practice Implementation
- Consider current and future COVID-related workflow needs when selecting a technology vendor
- Train staff by conducting mock virtual visits among team members
- Develop documentation templates and educate staff on documentation and consent requirements
- Define the scheduling process (e.g., time slot allotments for virtual versus in-person visits)
- Use support staff to set up the visit with patients/caregivers before connecting the provider
Provider Telehealth Etiquette
- Conduct visits in a well-lit, private space; choose solid-colored clothing/backgrounds
- Greet patients as you would normally, consider showing your I.D. badge to new patients
- Set camera at eye level, maintain eye contact, and explain if and why you need to look away
- Speak in a normal tone of voice using empathetic speech and body language
- Keep “lag time” of technology in mind, allow for pauses
- Communicate next steps (e.g., follow-up appointments, prescriptions)
Post-Visit
- Conduct patient and caregiver satisfaction surveys, analyze feedback
- Identify outcome metrics (e.g., number of successful visits, phone versus video, technical difficulties, billing level)
- Discuss challenges and successes with your team
- Conduct internal monitoring and audits to ensure documentation and compliance requirements are met for all types of telehealth encounters
|
|
Join the
Coalition to Transform Advanced Care (C-TAC)
on
Wednesday, June 24, noon to 3pm (Central Time)
for their (free) virtual second annual National Policy Forum, entitled
Emerging Policy Changes in the Age of COVID-19
. Click
here
to register.
|
|
Vital Decisions
is currently offering
My Living Voice
, a secure online platform that allows individuals to create their advance care plan, free of charge. Learn more
here
.
|
|
HCCIntelligence
™
Resource Center
|
|
At HCCI, we recognize the numerous challenges that can be encountered by HBPC providers and practice staff and the value of having access to knowledgeable experts and timely guidance. HCCI has developed a number of free resources to help you and your practice through our
HCCIntelligence™ Resource Center
.
|
|
HCCIntelligence™ is for educational and informational purposes only and should not be relied upon as medical advice.
|
|
HCCI education and training initiatives including HCCIntelligence™
|
|
Home Centered Care Institute
|
|
This email is an advertisement for the Home Centered Care Institute (HCCI). HCCI is passionately committed to its vision of
transforming our nation’s healthcare system by creating universal access to best practice house calls programs,
to ensure that chronically ill, medically complex patients have access to high-quality care in their homes.
|
|
|
|
|
|
|
