Dec. 23, 2024

General Assembly Newsletter

Stay up to date on what's new at the Department of Health Care Policy & Financing (HCPF) with our newsletter created specifically for the Colorado General Assembly.

Editor's Note

This newsletter is published monthly while the legislature is in session, and quarterly outside of the legislative session.   

 

Please continue to direct any questions to HCPF’s legislative team:

Constituent Outreach

Our constituent services form is online. If you have a constituent who needs assistance or has questions about their Medicaid coverage, this is the best way to reach us. You can also email Isabel Hinshaw, our Legislative Analyst, for help.

Brush Up on Your Medicaid Knowledge

As the 2025 Legislative Session approaches, is there a topic you’d like to explore in more depth? Do all our acronyms leave you breathless? Can you figure out how the different HCPF offices fit together? How can HCPF gobble up ⅓ of the budget? How exactly does the federal/state partnership play out? 


We know our world isn’t the easiest to navigate. We will host a HCPF 101 Webinar on Jan. 10 from 8 to 8:45 a.m. All are welcome to attend—both legislators and staff. Please register for the webinar in advance.

A Message from Executive Director Kim Bimestefer 

HCPF's Fiscal Year 2025-26 Budget


Budget Priorities


The Department of Health Care Policy & Financing (HCPF) invites you to keep up with the evolving discussions on HCPF’s overall fiscal year 2025-26 budget by listening to the Jan. 6 Joint Budget Committee budget hearing. Thank you in advance for your support of our $17.4 billion total funds and $5.4 billion General Fund request to cover eligible Coloradans under Health First Colorado (Colorado’s Medicaid program), Child Health Plan Plus (CHP+) and other safety net coverage programs. Our programs serve and cover about 1.3 million Coloradans today, including more than 40% of Colorado’s children and over 40% of births, as well as individuals with disabilities and older adults qualifying for long-term services and supports (LTSS).


With the end of federal stimulus funding, the state has returned to the more typical, tighter budgets of years gone by, further complicated by the difference between the lower inflationary factors used to calculate the TABOR limit compared to higher medical cost trends associated with Medicaid programs. Additionally, on average, members with higher medical needs have remained or returned to coverage through the PHE Unwind, while those disenrolling had lower medical needs. This is causing a significant increase in the average per member per month (per capita) cost of Medicaid membership. This increase is above expectations and reflects a net 1.16% over-expenditure against our FY 2023-24 services budget projection as well as higher costs in current and future fiscal years. Many states are facing similar increases in Medicaid spending despite lower enrollment post unwind (KFF Brief & News). This is concurrent with the increasing Medicaid trends and overexpenditures reflected in higher Medical Loss Ratios (MLRs) as reported by commercial carriers. 


We are grateful for our allocation in the Governor’s budget, 96% of which goes to our providers to care for the one in four Coloradans we are honored to serve. Four percent of these funds are allocated to HCPF administration expenses, such as our contracted partners, with 0.5% covering HCPF staff. This 4% is about one-third of the typical commercial health plans’ administrative expenses.


The largest part of the HCPF budget request reflects the $1.4 billion in additional total funds necessary to cover our current programs while preserving member benefits and care access in a time of very limited spending growth. HCPF’s proposed discretionary fiscal year 2025-26 budget requests focus on increasing support for county administration to improve efficiencies and customer service in connecting Coloradans to our safety net programs; ensuring Colorado supports an equitable system resulting in high-quality, coordinated Medicaid services through the Accountable Care Collaborative Phase III; complying with federal requirements; and meeting federal requirements for modular health plan systems. Additional information is available on our website


On the PHE Unwind, HCPF continues to collaborate with counties to reconnect individuals to Medicaid coverage where appropriate. With very limited exceptions, our county partners have eliminated the new application and renewal processing backlogs that accumulated during the PHE Unwind (May 2023 - April 2024) due to the unprecedented 1.8 million member renewal volume moving through the renewal process, in alignment with member renewal anniversaries. Further, case escalations are also way down (consistently less than 250/month). Case escalations are submitted by providers, advocates, members and others to HCPF to help navigate eligibility cases through renewal barriers in collaboration with counties. More than 90% of these case escalations result in coverage being retained or restored. 


Given this progress, HCPF is working with counties to focus attention on eliminating any remaining “work task” backlogs; in processing those, members should be renewed back to their anniversary date if data was available but not applied during the initial renewal processing. Last, HCPF is also working with other state agencies and stakeholders to reconnect Coloradans back to Medicaid coverage where appropriate, while connecting Coloradans to other coverage like employer-sponsored, Medicare, or Connect for Health Colorado individual coverage to enable subsidies that make coverage more affordable. Open enrollment programs with coverage effective Jan. 1, 2025, provide an important opportunity to achieve this shared goal. Of course, all this is concurrent with continued work to improve system ex parte automation and HCPF’s “County Administration and Colorado Benefits Management System (CBMS) Enhancements,” which includes $38.2 million total funds and $4.1 million General Fund intended to address the issues identified through the SB 22-235 County Administration of Public and Medical Assistance Programs. (See my November message for more information).


Regarding the challenges with our Care and Case Management (CCM) system, HCPF is actively engaged with leaders of key vendor partners to address system defects and to drive improvements in service and support to members, case management agency (CMA) partners, providers and counties. Significant resources have been added to this mission-critical work to drive additional throughput of system fixes, with target stabilization in April. A dashboard is being built for a target January posting that provides optics into each major CCM system stabilization initiative, its target completion date, the responsible party, and its status against target.  


Thank you for collaborating with the state through difficult state budget decisions, to get Coloradans reconnected to coverage post the PHE Unwind, and to thoughtfully respond to emerging changes in the national policy landscape in the months to come. 


Best wishes for an enjoyable and healthy holiday season!

Addressing Fraud in the Non-Emergent Medical Transportation (NEMT) Program

NEMT is an important Health First Colorado member benefit that provides transportation to medically necessary, non-emergency treatment with enrolled Health First Colorado providers. HCPF has been battling an unprecedented and evolving level of fraudulent activity within the NEMT benefit since the summer of 2023. HCPF has taken extensive efforts to fortify the network to, first and foremost, protect members and to ensure providers are paid for appropriate and verified trips. HCPF remains committed to ensuring safe access for our members to these vital services. HCPF requires all NEMT providers be credentialed and revalidated to ensure the safety of Health First Colorado members. Credentialing is a key step in ensuring safety and quality of NEMT services for all Medicaid members. In addition, revalidation is a federal requirement for all enrolled Medicaid providers. 


Providers who failed to credential and revalidate by the Nov. 30, 2024, deadline are unable to provide reimbursed transportation services. In May 2024, HCPF notified all NEMT providers of the credentialing and revalidation requirement. HCPF provided consistent communication and informational sessions to providers about the deadline and the steps necessary for credentialing and revalidation. We continue to work with providers who have not completed these processes to prevent service disruptions and ensure continued access to necessary medical transportation for members.


If you’d like more information or have questions about a specific provider in your district, please contact Lauren Reveley, HCPF Government Relations Director.

Doula Program Update

The doula benefit became available to Health First Colorado and CHP+ members on July 1, 2024. “Doula” means a trained birth companion who provides personal, nonmedical support to pregnant and postpartum people and their families prior to childbirth, during labor and delivery, and during the postpartum period. 


  • Doulas have successfully enrolled as providers and more are in the process of enrolling. Claims have been submitted and paid, and we anticipate paid claims increasing with provider enrollment and member awareness. 


  • In November, HCPF held a Perinatal Stakeholder Summit in partnership with CDPHE to collaborate with the community of doulas. 


  • HCPF will partner with three local doula training organizations to manage the Doula Scholarship opportunity. These agencies support eligible individuals who meet the criteria set forth by SB23-288. 


After a comprehensive selection process, Government Performance Solutions, Inc. (GPS) has been chosen to help launch and facilitate the Doula Advisory Committee (DAC), which is designed to leverage multi-disciplinary, community expertise to inform and improve the doula benefit. GPS brings extensive expertise in inclusive stakeholder engagement and is exceptionally well-equipped to guide this critical initiative. The DAC will be composed of doulas, obstetric providers and advocates, and the first meeting is scheduled for January.

Legislative Updates

HCPF has published its Legislative Agenda and Budget Requests for the 2025 Legislative Session. The Legislative Resource page includes additional information on these requests and proposed bills.


On Sept. 19, HCPF presented to the Joint Budget Committee on the Public Health Emergency Unwind. The recording is on the Joint Budget Committee page and the slides and handouts are available on the Legislative Resource page


On Sept. 24, HCPF, in collaboration with the Department of Human Services (CDHS), presented to the Joint Technology Committee, alongside the counties, on the progress of the Colorado Benefit Management System and the collaboration occurring among the state agencies and counties. We also presented our Capital IT requests for Colorado Benefits Management System and Colorado Social Health Information Exchange to the JTC on Dec. 16. The audio recordings are on the Joint Technology Committee page.

ACC Phase III Updates

The Accountable Care Collaborative (ACC) is the primary delivery system for Health First Colorado (Colorado’s Medicaid program). The ACC was created in 2011 to improve health care access and outcomes for Health First Colorado members. Regional Accountable Entities (RAEs) are responsible for promoting member health and well-being by administering the capitated behavioral health benefit, establishing and supporting networks of providers, and coordinating medical and community-based services for members in their region. Current contracts with the RAEs end on June 30, 2025. The next iteration of the ACC, referred to as Phase III, will begin on July 1, 2025. On Sept. 11, 2024, HCPF announced the intent to award four RAE contracts for ACC Phase III. 


ACC Phase III was designed through extensive and invaluable stakeholder engagement. HCPF staff met with more than 5,700 participants, including members, providers, and representatives from community organizations, across 135 stakeholder meetings over 18 months, to identify opportunities to improve the program. Learn more about how feedback shaped ACC Phase III in this factsheet.


ACC Phase III takes important steps to modernize our Medicaid delivery system, increase accountability and drive better outcomes for our members. However, awarding contracts is just one part of this process. HCPF is continuing to engage with stakeholders to ensure a smooth transition to Phase III. We will post updates and other resources for members, providers, counties and other key partners on our website and through the ACC newsletter.

FY 2023-24 Legislative Reports and Legislative Requests for Information (LRFI) Reports

HCPF has submitted seventeen Legislative Reports and five LRFIs to the General Assembly since the last edition of the newsletter. You can find them all on the HCPF website.

County-By-County Resources

Our county fact sheets provide an annual snapshot, by fiscal year, for Health First Colorado activity, including average annual caseload and top five claim types for each county. This is a great way to see the impact of and need for publicly funded health insurance in the communities you represent. If you need more information about the people you serve, please reach out to the HCPF Legislative Liaison, Jo Donlin or 720-610-7795.

Legislator Resource Center

The Legislator Resource Center on our website is available to help legislators and legislative staff easily find information. It includes links to reports, fact sheets and overviews of the budget process to help inform legislators.

Follow HCPF on Social Media

We invite legislators to follow us on social media to stay informed of news and happenings at HCPF. You can follow us on FacebookX and LinkedIn.