February 2024

Crisis Services Newsletter

Welcome to the Crisis Services Newsletter, distributed monthly to provide updates, share information and provide clarification on behavioral health crisis services covered by the Department of Health Care Policy & Financing (HCPF). 


HCPF partners with several state agencies to support the behavioral health continuum of care in Colorado. Check out the HCPF crisis services webpage, which provides an overview of behavioral health crisis services, links to engagement forums and additional resources. The crisis services provider webpage has provider-focused resources and features various behavioral health crisis services by community-based, facility-based, and transportation options. There are also links to crisis services hospital billing guidance and non-emergent medical transportation (NEMT) providers (for transportation after discharge from a behavioral health facility).

What’s New?   

 

The Colorado 9-1-1 Program, housed within the Colorado Public Utilities Commission, and the Colorado 9-1-1 Resource Center released an Introduction to Colorado 9-1-1, which provides and overview of how 9-1-1 service in Colorado is deployed, administered, and funded. 

 

Colorado has released the Children and Youth Behavioral Health Implementation Plan. This plan lays out the pathway to access behavioral health care for children and youth in Colorado and details the action items each state agency needed to make this happen.  

 

Get Licensed! 

 

The Behavioral Health Administration (BHA) Crisis Professional designation is defined in the provider rules (effective Jan. 1, 2024). Providers that hold a current BHA-issued license and/or endorsement letter are invited to book a technical support session focusing on transitioning to Behavioral Health Entity licensure. Book a support session

 

Emergency and Crisis Behavioral Health Services are also part of the new Behavioral Health Safety Net Provider services. Both Essential and Comprehensive Safety Net Providers are eligible for alternative payment models, which includes enhanced fee schedule (Essential) or Prospective Payment System (Comprehensive). If you are a Behavioral Health Crisis Services Provider and are interested in becoming a Safety Net Provider, please book a support session or attend a Safety Net Provider forum

 

Prepare Data: 

 

Providers who offer BHST are required to maintain compliance with CDPHE data collection rules, per Part 6 of 6 CCR 1011-4. Information on how to submit the required data is on CDPHE’s Behavioral Health Secure Transport website. Please register for the next Crisis Services Bi-Monthly Technical Assistance Collaborative Meeting on Feb. 22, 2024, for a refresher on reporting requirements or view the January 2023 Stakeholder Meeting where this information was originally discussed.  

Check Member Eligibility: 

 

Enrolled providers must confirm that individuals have specific coverage types before rendering any Medicaid or CHP+ services or submitting claims. Providers may now see a new “coverage” type called “BHA Benefit Plan '' and “BHAB,” which are part of a BHA program utilizing the Colorado interChange system. The “BHA Benefit Plan” and “BHAB” do not indicate Health First Colorado eligibility. 

 

Get Training: 

 

SAMHSA’s GAINS Center for Behavioral Health and Justice Transformation, operated by Policy Research Associates, Inc. (PRA), is known nationally for its work regarding people with behavioral health needs involved in the criminal justice system. They are offering four learning collaboratives on the following topics with applications due on Feb. 26, 2024:  

 

  • Creating and Enhancing Community-Level Partnerships Among First Responders and Certified Community Behavioral Health Clinics 
  • Diversion and Support for Transition-Age Youth 
  • Implementing Risk-Need-Responsivity Principles in Adult Drug Courts and Reentry Programs 
  • Trauma-Informed Treatment Courts 

 

*These trainings are not required by HCPF. 

 

Connect to Resources: 

 

The Centers for Disease Control and Prevention (CDC) indicates that chronic pain co-occurs with behavioral health conditions and that individuals with chronic pain also are at increased risk for suicidal ideation and behaviors. 

 

In partnership with the University of Colorado School of Pharmacy and Board-certified pain specialists, Health First Colorado offers additional education, resources and 

ongoing clinical support to Medicaid-enrolled providers managing the needs of HCBS 

members who experience chronic pain. To submit a referral, please contact the Chronic Pain Referral Coordinator at [email protected]

Stay Connected:   

Stay updated by attending our forum opportunities. 

 

HCPF Crisis Services Monthly Open Office Hours is an informal, unrecorded meeting where stakeholders can ask questions about covered crisis services and troubleshoot issues like enrollment or billing challenges. The meetings occur on the second Tuesday of each month from 11 a.m. to noon.  

Register in advance for this meeting. 

 

Crisis Services Bi-Monthly Technical Assistance Collaborative Meeting is a formal, recorded session where HCPF, BHA, and CDPHE provide updates and engage with stakeholders. These meetings occur every other month on the fourth Thursday.  

Register in advance for this meeting. 

Stay in touch

If this was forwarded to you, sign up for the monthly Crisis Services Newsletter. Contact [email protected] for more information.