The LINK                         November 2018/Issue 35
Percent of WNY practices who participate with HEALTHeLINK:

Total number of patient consent forms signed:  1,168,320

Total results available through HEALTHeLINK:  233,716,902

Total number of patient record look up queries in HEALTHeLINK from January-October 2018:

Total number of practices sending data to HEALTHeLINK from their EHR:
Total number of practices getting results delivered from HEALTHeLINK into their EHR:
New Data Sources 
Absolut Center of Nursing & Rehab at Allegany
Absolut Center of Nursing & Rehab at Aurora Park
Absolut Center of Nursing & Rehab at Gasport
Absolut Center of Nursing & Rehab at Orchard Park
Absolut Center of Nursing & Rehab at Westfield
Advanced Allergy & Asthma Care of WNY
Autumn View Health Care Facility
Beechwood Health Care Center, Inc.
Chautauqua Nursing & Rehab Center
DeGraff Memorial SNF
Fiddlers Green Manor
Garden Gate Health Care Facility
Greenfield Health & Rehab Center
Harris Hill Nursing Facility
Highpointe on Michigan
Humboldt House Rehab & Nursing Center
Jahangir Koleini MD
Martin A Casey MD
Niagara Rehab & Nursing Center
Northgate Health Care Facility
Schofield Residence
Seneca Health Care Center
Sheridan Medical Group
UB Neurosurgery Inc
Upper Allegheny Health System

For a complete listing of data sources and participating practices, click here !
Top Users of HEALTHeLINK's Patient Record Look-up  
Hospital Users
  1. Niagara Falls Memorial Medical Center
  2. Kaleida Health System
  3. Roswell Park
  4. Catholic Health System
  5. Erie County Medical Center
Physician Practice Users
  1. General Physician
  2. Dent Neurologic Institute
  3. WNY Urology Associates
  4. UB Neurosurgery
  5. Trinity Medical Cardiology
  6. Landmark Medical Associates
  7. Windsong Radiology
  8. UBMD Internal Medicine
  9. David Avino, MD
  10. Gastroenterology Associates
Other Participant Type Users
  1. Greater Buffalo United Accountable Health Network
  2. Health Home Partners of WNY
  3. UNYTS
  4. Erie County Department of Health
  5. Health Homes of Upstate New York
We've moved!
Our new office is located at 2475 George Urban Boulevard, Suite 202 in Depew. All phone numbers remain the same, including our help desk. 

Check out some photos of our new space!

HEALTHeLINK Fish Bowl Meeting Room   HEALTHeLINK Board Room

Recently added services for participants
In 2018, HEALTHeLINK started offering several new services to participants including: silver-keyboard2.jpg
  • Access to 42 CFR Part 2 Data - This year we began receiving data from federally funded substance abuse facilities. Access to data coming from these facilities is granted based on a separate access request and is based on treatment related use cases only.
  • Batch Alerts - Notifications to a practice of their patient's emergency room visit or hospital admission/discharge can now be delivered for all their patients in one file from the previous 24 hours, as well as individually at the time the admission and/or discharge happens.
  • Self Service Authorized Contact (AC) Portal - Request access for users, manage users, or de-activate user rights through a self-service portal, available now for practice Authorized Contacts through the HEALTHeCOMMUNITY Portal, the same access point for HEALTHeLINK and HEALTHeNET.

For more information on any of these new services, please contact the help desk, or your HEALTHeLINK Account Manager.

New HEALTHeNET System Launched
Earlier this month we launched a new version of the HEALTHeNET system. The updated system was custom built for our community using state-of-the-art web technologies and it incorporates industry best practices for usability, scalability, security and privacy. Should you have any questions, our help desk is available and ready to assist you in any way you need at 1-877-895-4724.
Jackie Welsch co-chairs SHIEC committee

HEALTHeLINK Controller Jackie Welsch was recently appointed co- chair of Strategic Health Information Exchange Collaborative (SHIEC)'s group purchasing committee. The committee facilitates discussions with vendors that could provide a benefit to SHIEC HIE members due to economies of scale.

HEALTHeLINK Comptroller Jackie Welsch
Recent grants awarded
In the past couple of months, HEALTHeLINK has been awarded more than $900,000 in grants to leverage its HIE technology in advancing population health and supporting regional value-based care initiatives. The grants include: HEALTHeLINK
  • A $325,000 Interoperability and Innovation grant from the New York eHealth Collaborative (NYeC) to combine clinical and claims data. This creates a regional unified repository to provide a more complete picture of a patient's health from all care settings and gives treating providers the information needed for outcome-based reporting and population health analytics in support of the Comprehensive Primary Care (CPC+) program.
  • A State Innovation Model grant through New York State Department of Health and NYeC totaling $384,000 focused on supporting the development and delivery to provider organizations of New York State Patient Centered Medical Home (PCMH) scorecard measures.
  • In support of the Delivery System Reform Incentive Payment Program (DSRIP) and Community Partners of WNY, HEALTHeLINK was awarded $196,000 as a subcontractor to the Value Network IPA (which includes behavioral health practices) to support the upload and access of patient care plans and alert notifications to primary care providers.
Medication reconciliation
A comprehensive evaluation of a patient's medication regimen at event transition of care is key to avoiding medication errors and assessing compliance and adherence patterns.

Esra Mustafa and Tera McIlwain, pharmacists from Millennium Collaborative Care, have developed a webinar to provide education on the importance of medication reconciliation and review strategies to institute, or improve this process in the clinical setting.

Millennium Collaborative Care Pharmacists
Clinical Pharmacy Specialists Esra Mustafa and Tera McIlwain of Millennium Collaborative Care Population Health Services developed the webinar.

HEALTHeLINK Medical Minutes 
The HEALTHeLINK Medical Minutes continue to air Wednesdays on Fox 29 during the 10 p.m. newscast. Tune in or check out HEALTHeLINK on Facebook, Twitter or YouTube to view the latest minutes.
HEALTHeLINK in the News 
What People are Saying About HEALTHeLINK
Hear firsthand from various local health care leaders about the value and benefits of health information exchange in Western New York with the HEALTHeLINK Medical Minute.  

Proud member of  SHIEC

Proud to be part of the Statewide Health Information Network of New York (SHIN-NY)