The LINK                               June 2018/Issue 33
Percent of WNY practices who participate with HEALTHeLINK: 85%

Total number of patient consent forms signed: 1,110,460

Total results available through HEALTHeLINK: 223,368,538

Total number of patient record look up queries in HEALTHeLINK from January-May 2018: 1,613,688

Total number of practices sending data to HEALTHeLINK from their EHR: 245 

Total number of practices getting results delivered from HEALTHeLINK into their EHR: 386
New Data Sources 
Anthony Leone MD
Aspire of WNY, Inc.
Buffalo Neurosurgery Group
Buffalo Niagara Gastroenterology
Christopher E. Beney MD
Kenmore Specialty Center
Kenton Family Care
Mercy Comprehensive Care Center
Mercy Hospital Cardiothoracic Surgical Associates
Mercy OB GYN Center
Mount St Marys Cardiac Clinic
Mount St Marys ENT
Mount St Marys Hospital Orthopedic Services
Mount St Marys Hospital Surgical Services
Mount St Marys Neighborhood Health Center
Mount St Marys Neurology and Stroke
Mount St Marys OBGYN
Mount St Marys Primary Care
Mount St Marys Primary Care Sirianni
Niagara BePrepared
Niagara Falls Primary Care
OLV Primary Care
OH Child Advocacy Center
Piver Center/Sisters Hospital
R and B Medical Group
Sisters of Charity Hospital OBGYN Center
The Chautauqua Center
The Resource Center
TMO Medical

For a complete listing of data sources and participating practices, click here!
Top Users of HEALTHeLINK's Patient Record Look-up 
Hospital Users
  1. Niagara Falls Memorial Medical Center
  2. Kaleida Health System
  3. Roswell Park
  4. Catholic Health System
  5. Erie County Medical Center
Physician Practice Users
  1. General Physician
  2. Dent Neurologic Institute
  3. WNY Urology Associates
  4. Trinity Medical Cardiology
  5. David Avino, MD
  6. Landmark Medical Associates
  7. UBMD Internal Medicine
  8. Windsong Radiology
  9. Gastroenterology Associates
  10. Community Health Center of Buffalo
Other Participant Type Users
  1. Greater Buffalo United Accountable Health Network
  2. UNYTS
  3. Health Home Partners of WNY
  4. Erie County Department of Health
  5. Health Homes of Upstate New York
Computer Based Training (CBT) Now Available

HEALTHeLINK has launched another way to have users trained in the policies and use of the HEALTHeLINK application. Users are now able to have a CBT module initiated on their first log in to the HEALTHeLINK application. This 15 minute program goes through an overview of HEALTHeLINK, policies to be followed when using HEALTHeLINK, and basic functionality of the HEALTHeLINK application. The default will be to have this CBT module launched on a user's initial log in to the application. Additionally, we will be able to provide required annual refresher training, using the same learning management system. The biggest advantage to this method of training, is that a user will be able to be trained on their schedule and not have to wait for a HEALTHeLINK trainer.

Of course, other training methods are still available to participants. Please contact the HEALTHeLINK Account Management team to learn more about the requirements around training.
Launch of Batch Alerts
HEALTHeLINK has been providing alert notifications to our participants for a couple years now. Currently, we deliver these alerts one by one, either to a direct messaging account, or directly into an EHR. Recognizing that individualized alerts can be quite time consuming to process, HEALTHeLINK is currently working on a project that will allow these alerts to be delivered as a daily batch file first thing in the morning for the previous 24 hours.

This new delivery process will be available from HEALTHeLINK within the next couple of weeks. It is possible for a practice to keep your individual alerts and also have them collected and delivered to you in a batch. For more information on this new delivery method, please call the HEALTHeLINK Help Desk at 877-895-4724.
Data Quality Scorecards Update
The quality of patient information that is accessed via HEALTHeLINK is dependent upon the quality and completeness of the information that is received from data sources and practices. To improve the quality of data, HEALTHeLINK developed data quality scorecards, which contained information about the types and quality of the data that participating data sources are providing to HEALTHeLINK.

Initially focusing on the contributing hospital data sources, with a focus on types of data provided and quality of ADTs, HEALTHeLINK has begun the process of providing C-CDA scorecards to primary care practices and anticipates a full roll out of the scorecards to all types of practices providing C-CDA's over the coming months.
42 CFR Part 2 Data Strategy

This federal regulation governs confidentiality for individuals seeking treatment for substance use disorders, including drug and alcohol use, from federal assisted programs. The patient information that is protected by the regulation is any information disclosed by a covered program that identifies an individual directly or indirectly as having a current or past drug or alcohol problem, or as a participant in a covered program.

HEALTHeLINK will receive data from health facilities subject to 42 CFR Part 2, and as such, segregates this information from a patient's other records. HEALTHeLINK will allow access to this information, upon request only , and only for Authorized Users who have a Treatment Provider Relationship with the patient. The Authorized Contact of the facility or practice (HEALTHeLINK participant) is responsible for determining who should have access to Part 2 data.

Additional information about the federal regulation protecting substance use disorders treatment data, the HEALTHeLINK strategy for controlling access to this data, and how to gain access to this data for permitted purposes is available on the HEALTHeLINK website.

If you have additional questions after reviewing the materials on the HEALTHeLINK website, p lease register for one of our upcoming Q&A webinars:

  • July 10 at 9 a.m. 
  • July 26 at 9 a.m.
  • August 16 at 12 p.m. 
  • August 29 at 9 a.m. 

HEALTHeLINK Participates in Tour de Cure
Under the leadership of Mike Utz, senior technical team lead, a team from HEALTHeLINK participated in this year's Tour de Cure for the American Diabetes Association on June 2. The team raised over $3,700. 

Team HEALTHeLINK was comprised of 13 riders from HEALTHeLINK, Kaleida Health, ECMC, Medical Associates, and family and friends. Riders took part in distances ranging from 100, 62.5, 30, and 12 miles. 

"It is a great event, very well run with food, refreshments and music, making it a great day to get out and ride for a good cause," said Utz. "We look to expand our riders for next year."

HEALTHeLINK at Tour de Cure
Introducing the NYS Patient-Centered Medical Home Recognition Program
The New York State Patient-Centered Medical Home (NYS PCMH) recognition program improves primary care through care coordination, population health, evidence-based guidelines, and effective use of health information technology to meet patient needs. New York eHealth Collaborative (NYeC) offers free NYS PCMH services to help practices deliver high-quality, coordinated care, earn payment incentives, prepare to thrive under value-based payment arrangements, and achieve New York State Patient-Centered Medical Home recognition. 

NYeC supports practices in Western New York, Westchester, Rockland, New York City, and Long Island. Contact NYeC's team today to learn more.
HEALTHeLINK Medical Minutes
The HEALTHeLINK Medical Minutes continue to air Wednesdays on Fox 29 during the 10 p.m. newscast.  Tune in or check out HEALTHeLINK on Facebook , Twitter or YouTube to view the latest minutes.
HEALTHeLINK in the News
What People are Saying About HEALTHeLINK
Hear firsthand from various local health care leaders about the value and benefits of health information exchange in Western New York with the HEALTHeLINK Medical Minute.  


Proud to be part of the Statewide Health Information Network of New York (SHIN-NY)
Proud member of  Strategic Health Information Exchange Collaboration (SHIEC)