The LINK                                      June 2017/Issue 29
Percent of WNY practices who participate with HEALTHeLINK:  84%

Total number of patient consent forms signed: 961,017

Total results available through HEALTHeLINK: Over 200 million

Total number of patient record look up queries in HEALTHeLINK from January - May 2017: 994,362

Total number of practices sending data to HEALTHeLINK from their EMR: 44

Total number of practices getting results delivered from HEALTHeLINK into their EMR:  345
New Data Sources
Catholic Health System (Images)
Kaleida Health System (Images)

Medina Memorial Hospital (Transcribed Reports)

Anthony F Perna MD

Evergreen Health Services

General Physicians

Lake Plains Medical

Mobile Primary Care

Winston G Douglas MD

For a complete listing of data sources and participating practices, click here !
Top Users of HEALTHeLINK's Patient Record Look-up
  1. Niagara Falls Memorial Medical Center
  2. Kaleida Health System
  3. Catholic Health System
  4. Erie County Medical Center
  5. Roswell Park Cancer Institute
Physician Practices
  1. Dent Neurologic Institute
  2. WNY Urology
  3. General Physicians
  4. Trinity Medical Cardiology
  5. Landmark Health
  6. UB Neurosurgery
  7. UBMD Internal Medicine and Peds
  8. Nephrology Associates of WNY
  9. David Avino, MD
  10. Gastroenterology Associates
Other Organization Types
  1. Upstate New York Transplant Services
  2. Health Home Partners of WNY
  3. Erie County Department of Public Health
  4. NYS Department of Public Health
  5. Niagara Falls Memorial Medical Center Health Home
Leaders in Health Care Innovation - HEALTHeLINK Recognition Event
Last year marked the 10th anniversary of HEALTHeLINK's founding to create a clinical information exchange to improve the quality of care, enhance patient safety and reduce health care costs. On May 23, HEALTHeLINK hosted a thank you event to recognize and honor 44 local health care organizations for their committed use of HEALTHeLINK to enhance the treatment of patients and advance the overall mission of the organization.
Those organizations recognized as leaders in health care innovation included:

Amherst Medical Associates
Aspire of Western New York
Associated Physicians of WNY
Buffalo Gastroenterology Associates
Buffalo General Medical Center Emergency Department
CCS Healthcare
Community Health Center of Buffalo
David Avino, MD
Dent Neurologic Group
Elmwood Health Center
Erie County Department of Health
Erie County Medical Center Emergency Department
Evergreen Health Services
Family Care Physicians
Gastroenterology Associates
General Physicians
Greater Buffalo United Accountable Healthcare Network
Health Home Partners of WNY
Highgate Medical Group
Horizon Health Services
Jayaselvi Kolli, MD
Jericho Road Community Health Center
Kalos Health
Kenmore Family Medicine
Kenmore Mercy Hospital Emergency Department
Landmark Medical
Limestone Primary Care Physicians
Main Buffalo Pediatrics
New York State Department of Health - Western Region
Niagara Falls Memorial Medical Center
Northtowns Medical Group
OB/GYN Associates of WNY
RPCI Oncology
The Chautauqua Center
Trinity Medical Cardiology
UBMD Family Medicine
UBMD Internal Medicine
University at Buffalo Neurosurgery
University Neurology
Upstate New York Transplant Services
Western New York Urology Associates
Windsong Radiology Group
WNY Rheumatology
Women's Medicine of Niagara

30 Day Readmission Alert Notification Service
HEALTHeLINK is assisting participating providers in proactively managing their hospital readmission rates. For each discharge ADT generated by WNY's hospitals, HEALTHeLINK will auto-generate, in real-time, a subscription on the discharged patient. Each subscription will auto expire 30 days after the discharge date. During the 30 day period, HEALTHeLINK generates real-time alert notifications if your patient is admitted into any WNY hospital. The benefits of this new service include:
  • Receive real-time alert notifications when your patients have been re-admitted to any WNY hospital
  • From within the alert message, one-click access to the patient's full HEALTHeLINK record
  • Ability to follow up with patients that frequently go to various hospitals
  • Ability to provide information to clinical and discharge planning teams
If interested, contact the HEALTHeLINK Account Management Team at 716-206-0993 ext. 105 or to request the Patient Alert Notification Service Agreement to get set up.
Upgrade Older Operating Systems and Browsers
Due to increased security risks, HEALTHeLINK and HEALTHeNET will discontinue access for PCs running Windows XP and Microsoft Internet Explorer 9 (IE9) or older web browsers. As of Monday, July 31, 2017 users with these risky operating systems or web browsers will not be able to access the HEALTHeLINK and HEALTHeNET applications. If you use Windows XP, IE9, other old browsers that you have not updated, or OS X 10.10 or older, upgrade now. In the future, older operating systems and software that no longer receive critical security fixes will also be discontinued. We will send out notifications accordingly. For more information, click here .
2017-2018 Board of Directors Named
For the third consecutive term, David Scamurra, MD, pathologist and president, Eastern Great Lakes Pathology and a member of X-Cell Laboratories was named chair of HEALTHeLINK's board of directors. He has been involved with Western New York's clinical information exchange since 2003. In addition to Scamurra, HEALTHeLINK's officers include Art Wingerter, president, Univera Healthcare as vice chair; Michael Cain, MD, vice president of health services and dean, School of Medicine and Biomedical Sciences, University at Buffalo as secretary/assistant treasurer and Michael W. Cropp, MD, president and CEO, Independent Health Association as treasurer/assistant secretary.

Thomas E. Schenk, MD, senior vice president and chief medical officer at BlueCross BlueShield of Western New York/HealthNow also joined HEALTHeLINK's board as his organization's representative.
Other members of HEALTHeLINK's board of directors include: Anthony J. Billittier IV, MD, emergency physician, UBMD Emergency Medicine and chief medical officer, Millennium Collaborative Care; Andrew L. Davis, chief operating officer, Erie County Medical Center; Cletis Earle, vice president and chief information officer, Kaleida Health System; Michael F. Galang, D.O., senior vice president & chief information officer; Catholic Health System; Anne Marie Odrobina, administrative vice president and manager, employee benefits administration, M&T Bank; Paul A. Pettit, commissioner of health, Orleans County Department of Health; and Everett Weiss, M.D., chief medical informatics officer, Roswell Park Cancer Institute.
HEALTHeLINK Functionality: Did you know?
The HEALTHeLINK standard level 1 consent form allows for access to patient data in very specific use cases:
  1. Treatment means the provision, coordination, or management of health care and related services among health care providers or by a single health care provider, and may include providers sharing information with a third party. Consultation between providers regarding a patient, and the referral of a patient from one provider to another, is also included with the definition of "treatment."
  2. Care Management and Care Coordination Activities include assisting you in obtaining appropriate medical care, improving the quality of health care services provided to you, coordinating the provision of multiple health care services provided to you, or supporting you in following a plan of medical care.
  3. Quality Improvement Activities includes evaluating and improving the quality of medical care provided to all patients.
There are  other uses cases that exist (i.e. research, access to family member data for genetic purposes) that are not permissible based on the standard level 1 consent form.  There may be other consent processes specific to these use cases. Please contact HEALTHeLINK for more information.
It's Working for Providers!
To provide a better look at how HEALTHeLINK is working for WNY's physicians, HEALTHeLINK recently launched four new provider videos around the major themes of emergency care, home health care, physician's office and data quality. Click any of the links below to view:
HEALTHeLINK Medical Minutes
The HEALTHeLINK Medical Minutes continue to air Wednesdays on Fox 29 during the 10 p.m. newscast. Recent minutes have featured the value of HEALTHeLINK for patients. Click any of the links below to view:
Team HEALTHeLINK at the Corporate Challenge
Team HEALTHeLINK at the J.P. Morgan Corporate Challenge on June 15!

HEALTHeLINK in the News
What people are saying about HEALTHeLINK
Hear firsthand from various local health care leaders about the value and benefits of health information exchange in Western New York with the HEALTHeLINK Medical Minute.  


Proud to be part of the Statewide Health Information Network of New York (SHIN-NY)

Proud member of SHIEC (Strategic Health Information Exchange Collaborative)