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The Importance of Updating Employee Information
We know how busy you are and that administering your group benefits plan is only one small part of what you do on a day-to-day basis.
With that in mind, we wanted to check in and remind you how important it is to review and update your employee information as changes take place. You can do this quickly and easily through my-benefits® for Plan Administrators, Chambers Plan’s online administration platform.
You can update your employees’ status and coverage levels, enroll new employees, and update earnings from ANYWHERE, at ANY TIME.
There are a number of reasons it is important we receive timely notification of employee additions and status changes:
• If employees are not insured on time, they may be subject to a medical review, placing their insurability — or that of their dependent(s) — at risk.
• If employees’ earnings are not updated, it could leave them underinsured.
• If an employee has had a status change (e.g. marriage, birth of a child) or is no longer employed by your company, but we have not been notified, coverage levels and billed premium could be incorrect.
Questions about my-benefits or how to submit pertinent changes? Please contact the Customer Service team toll-free at (800) 665-3365, email info@chamberplan.ca, or use the live ‘Chat’ function in my-benefits.
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