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Volume 5 | Fall 2020
HITS eHealth Office
eConsult Insider
3 Easy Steps to Launch eConsult from
Telus PS Suite EMR

We know EMR integration with eConsult is a high priority for many of you; and with so many Providers using Telus PS Suite as your EMR of choice, we wanted to share this workaround:


  1. From the main Telus PS Suite toolbar, select Help>External Resources>Manage Resources.
  2. From the Manage Resources menu, either add a New Public (visible to all users of PS Suite EMR) or New Private (visible only to you) resource.
  3. Fill in the Title and URL for the OTNhub website and click Save.

Please note: this link is accessible from the main PSS Toolbar and not from the Patient Records View. This is the simplest way to link to OTNHub directly from PSS.

For those not using Telus PS Suite, the following EMRs are currently integrated with eConsult, and other integrations are being worked on:
  • QHR Technologies' Accuro® EMR
  • OSCAR EMR
  • KAI Innovations' OSCAR
  • YES EMR

If you have any questions about eConsult integration, please contact us at eConsult@HITSeHealth.ca and we'll ensure you're connected to those who can best assist you.
Rave Reviews for the eConsult HNHB Program

As the Hamilton Niagara Haldimand Brant (HNHB) Regional Lead for eConsult, the HITS eHealth Office has reached out to solicit your feedback on the eConsult Program, and determine what additional support we can provide you.
We're happy to say that we've received overwhelmingly positive feedback - including a few we've shared below.

What Current eConsult Users are Saying:

"eConsult has been an indispensable addition to my practice. Often consultations are received within hours allowing for more timely management with benefits to both patients and physicians."
- Dr. Lauren Cameron

"OTN eConsult provides easy access to so many different specialists with a turn-around time ranging from a few hours to a few days. It's incredibly easy to use and the specialists' responses are very thorough and helpful. I would absolutely recommend OTN eConsult."
- Kristina Zubrinic, Nurse Practitioner

"We have utilized OTN eConsult for over 12 months to enable a Pediatric Ophthalmologist to review and interpret eye examinations on our young infants. Prior to this service, the infants were transferred to the tertiary care centre for the examination. This was a 2 hour round trip for a 5 minute examination and was stressful for the infant and resource intensive for our staff. Now the infants do not leave their home hospital. We feel these e-consults has significantly enhanced our patient care."
- Amanda Symington, Nurse Practitioner

Have feedback? We'd love for you to get in touch so we can hear what you have to say.
94% of eConsult users rate the value of eConsult as high or very high. Join them in the use of eConsult services today to see the benefits for yourself. Email eConsult@HITSeHealth.ca to get started.
New HNHB Regional BASETM Managed
Speciality Groups Added


This quarter, we are pleased to announced the addition of two new HNHB Regional BASETM Managed Specialty Groups:

  • HNHB Regional Benign Hematology Group 
  • HNHB Regional Rheumatology Group

Thank you to those Specialists who have agreed to support the continued growth of our program. Click HERE for a full list of HNHB Regional Specialty Groups.

We are always looking to expand our HNHB Regional BASETM Managed Specialty Groups, ensuring questions are answered by a local specialist, bringing care closer to home. If your a Specialist who would like to participate, or would like to recommend a Specialist, please contact us at eConsult@HITSeHealth.ca.
eConsult Impact in HNHB
$50.00

Average Cost
per eConsult
0.8 days
Median Specialist Response Time
96.8%

% of Cases Answered in 7 Days or Less
# of eConsults Sent
(Last 12 months)
67,699
Ontario
5,920
HNHB
Need a refresher on how to submit an eConsult? Looking for other support? Check out our Online Resources or email eConsult@HITSeHealth.ca for support!
Contact Us
To learn more about our services, or to schedule a follow-up meeting with our team, please contact us at the email listed below.