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The HITS eHealth Office continues to support the deployment of eConsult in the HNHB region. eConsult enables physicians, nurse practitioners, and midwives to ask clinical questions to a specialist electronically and receive a response within days, often eliminating the need for an in-person referral. In Ontario, there are 4,000+ active primary care providers and 1,000+ active specialists using eConsult today! Interested in joining eConsult? Complete the intake form today!
Latest Updates:
- eConsult Case Management: Automation & User Experience
To enhance the user experience, eConsults can now be sent with unlimited characters in all text fields, and saving eConsults in draft has been extended from two to 30 seconds, to avoid screen and cursor interruptions.
As well, to ensure timely advice is provided, eConsult senders receive automatic notices when their case is approaching seven days without a response from the specialist, after which point the case may be automatically re-assigned to another specialist. This more automated process is also helping to avoid other cases being assigned to a specialist who may not be able to respond, by updating their availability to Out of Office. While the notices are automated, the HITS eHealth Office and the eConsult Centre of Excellence continue to be available to assist with case management and ongoing availability settings.
- Specialist-to-Specialist eConsults
The most common eConsult pathway is primary care providers sending their clinical question to a specialist. Increasingly however, specialists are using eConsult to ask questions of each other. To support this use case, the HITS eHealth Office, in partnership with the eConsult Centre of Excellence, is interested to learn more from specialist users who are benefitting from the ability to ask clinical questions between specialties.
If specialists have colleagues who would either like to send eConsults to other specialists as described above, or provide eConsult advice to primary care providers, please share this expression of interest form so they too can join the eConsult program.
Specialist-to-Specialist eConsult case examples, assistance with case management, and ongoing eConsult user feedback can be sent to eConsult@HITSeHealth.ca. We look forward to hearing from you!
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