The HITS eHealth Office hopes everyone's 2024 is off to a great start!
2023 was a particularly exciting year with the launch of ConnectMyHealth, Ontario Health West's patient portal that provides online access to health records from most hospitals in this region. This coming year is shaping up to be equally as exciting with lots of promise for ongoing advancement in digital health for patients and providers alike.
We hope you find the following updates informative and as always, if you have questions about our newsletter or want more information about us or our services, please email info@HITSeHealth.ca, call 905-577-8270, or visit us online at https://HITSeHealth.ca.
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Helping Healthcare Providers Deliver Care More Efficiently |
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Latest Updates:
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Oncology data from visits to Niagara Health's Walker Family Cancer Centre (WFCC), including historical data, is now viewable in ClinicalConnect's Transcriptions Module (where the "Source" is WFCC, and the "Facility" is St. Catharines Site). For additional info, click here.
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Pathology Reports from the Hamilton Regional Laboratory Medicine Program (HRLMP) are now available to all authorized ClinicalConnect users in PDF format in the Pathology & Genetics Module. In ClinicalConnect, the "Source" of all HRLMP Pathology Reports is "HHSC". For additional info, click here.
In addition, at the end of December, another successful cycle of attestations wrapped up, which was the first to require Multi-Factor Authentication (MFA) to log into the Access Governance System (AGS) to perform these attestations. Participant Organizations are reminded of the importance of ensuring that those who hold 'key roles' (Legal Signing Authority, Privacy Contact, Local Registration Authority(s) and Information Security Contact) are always up to date within AGS which will support a smooth attestation cycle and ensure your organization remains in compliance with the ClinicalConnect Terms & Conditions.
Coming Up Next! As an extra layer of security, MFA is being added in certain use cases to ClinicalConnect. More information will be provided to affected organizations in advance of this deployment. Plus, a number of initiatives are also underway for 2024 that will see the ongoing evolution of ClinicalConnect, and the data it can make available to authorized users involved in their patients' circle of care.
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Helping Patients Empower
Their Health Journey
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The number of users of ConnectMyHealth, Ontario Health West's free patient portal, continues to grow!
Latest Updates:
New Hospital Partner! Patients who have received care at Joseph Brant Hospital in Burlington will be pleased to know that the hospital began contributing data to ConnectMyHealth on December 6, 2023. If you've been waiting for data from this hospital to become available, we encourage you to register for your account by clicking here!
MFA By SMS Text! In an effort to simplify the Multi-Factor Authentication (MFA) process required when accessing ConnectMyHealth, patients now have the option to have a verification code sent to their mobile phone via a text message, similar to security practices used by other organizations or services including financial institutions, rather than using an authenticator app. MFA using an app continues to be available if preferred, and users always have the option to switch authentication methods as well.
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Improving Access to
Specialist Advice
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The HITS eHealth Office continues to support the deployment of eConsult in the HNHB region. eConsult enables physicians and nurse practitioners to ask clinical questions to a specialist electronically and receive a response within days, often eliminating the need for an in-person patient visit. In Ontario, there are 4,000+ active primary care providers and 1,000+ active specialists using eConsult today! Interested in learning more about eConsult? Complete the intake form today!
Latest Updates:
Coming Soon – eConsult Access for Midwives!
The Ontario eConsult Centre of Excellence and Ontario Health will be updating eConsult to include the following improvements in partnership with the Ontario Midwives Association.
- Midwives signing up for OTNhub will automatically get eConsult access. Your OHIP billing number will be required to complete the sign up process.
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Midwives with existing OTNhub accounts will be required to email OH-OTN-serviceactivation-start@ontariohealth.ca to request eConsult access.
For more information or questions on this exciting new development, please contact eConsultCOE@toh.ca.
As always, our team is here to support you! If you or your staff would like a refresher on submitting an eConsult or navigating the tool, please contact us at: eConsult@HITSeHealth.ca.
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Tips & Tricks: It's As Easy as 1-2-3! |
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This edition of Connections features some handy tips & tricks for eConsult users!
HRM® Integration for OTNhub: Clinicians who use Health Report Manager (HRM) can now export completed eConsult case details into a single PDF report, for viewing within their OMD-certified EMR. Click here to learn more!
Send an eConsult Directly from Your EMR via Ocean: Clinicians can leverage their integrated EMR (TELUS PS Suite, OSCAR, or Accuro) to send an eConsult, through Ocean, using the same referral process used to submit Ocean eReferrals. Learn how to submit an eConsult through Ocean here.
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Name: Dawn Carson
Role: ClinicalConnect LRA & Access Management Support Team
Dawn is a long-time employee of Hamilton Health Sciences, to be recognized for 34 years of excellent service next month! She began her career at the hospital as an IT Technician in Health Information Technology Services (HITS), and then joined the Computer Access Management team. For the last 15 years, Dawn has been a dedicated member of the HITS eHealth Office. By supporting the onboarding of all kinds of healthcare organizations, plus acting as the primary point of contact for ClinicalConnect Local Registration Authorities, she plays a pivotal role in facilitating appropriate access to ClinicalConnect. Her depth and breadth of experience working with ClinicalConnect’s Access Governance System (AGS), plus her commitment to customer service, are valuable assets to our team, and user community.
Outside of work, Dawn enjoys spending time with her husband, going on adventures with her daughter, and travelling up into northern Ontario to visit her granddaughter (and coming soon, grandbaby #2!)
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The views expressed are those of the HITS eHealth Office at Hamilton Health Sciences and do not necessarily reflect the views of the Government of Ontario or any of its personnel or entities, including Ontario Health. |
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