Member Connection
November 2018
We are pleased to provide the following updates, and encourage you to share this information with others in your family. View previous notices .
Prescription Benefits through OptumRx
We have partnered with OptumRx for prescription drug benefits effective  January 1, 2019 . OptumRx will replace Express Scripts as our pharmacy benefit manager to provide you with quality, cost-effective services for retail and mail order prescription benefits.

We will ensure your transition to OptumRx is as smooth as possible. Prior to January 1, affected members will receive a new HMAA ID card. Members should discard any old cards and ensure they present only the new card to their healthcare providers and pharmacies beginning January 2019.

The vast majority of our local participating pharmacies will not change. For added convenience, members may also visit participating pharmacies on the Mainland, or order up to a 90-day supply of maintenance medications through home delivery.

Our prescription drug formulary will change to the OptumRx Preferred Drug List and may result in a change to the copayment on certain drugs. Everyone impacted will receive a notice from Optum  later this month. Members may contact our Customer Service Center at 941-4622, toll-free at (888) 941-4622, or email for more information. 
Health & Wellness Solutions
We encourage you and your family members to take advantage of HMAA’s value-added wellness benefits and services in addition to your health plan. This includes 24/7 access to physician consultations online or by phone through our HiDoc ® telemedicine service, with no copay. For more information, visit .
Member Plus Discount Program  
Our Member Plus Discount Program features special offers from a wide variety of merchants for fitness and health, food and beverage, and business services. Participating merchants include Makai HR, Gordon Biersch, Lanikai Juice, Kauai Athletic Club, Maui Powerhouse Gym, and The Club in Kona – to name a few! Just present your HMAA ID card.
Need Assistance?
If you have any questions or need assistance, please feel free to contact our Customer Service Center .