Tips and Tricks: Logging into HMIS
Attention HMIS users! Please be aware that inactive accounts are subject to deactivation after 30 days of non-use. To ensure uninterrupted access to your account and the valuable resources within HMIS, we encourage you to log in regularly. If your account does become inactive, you will have to email HMIS so we can manually reactivate your account.
Additionally, please note that excessive incorrect password attempts can lead to banning of your account for up to an hour for security reasons. If your account is locked, you can either wait until you are no longer banned or contact HMIS for assistance. If you have forgotten your password, please use the "Forgot Password" link on the login page. We kindly request you to safeguard your login credentials and use them responsibly.
If you have any concerns or need assistance, our support team is ready to help you. Check out the images below to see the two different messages you will receive if your account is inactive or banned.
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