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Applies to
All Homeless Management Information Systems (HMIS) participating organizations that have programs set up in HMIS.
Effective Date
May 01, 2026
Notice Overview
As part of LAHSA’s Data Quality Improvement efforts, LAHSA’s HMIS administration team will close out projects in accordance with the HMIS Project Lifecycle Policy over the next two months.
Projects will be reviewed for closure if they:
- Have an Operating End Date on or before June 30, 2026, or
- Are no longer actively serving or housing clients
Approximately 700+ projects are expected to be closed during this period.
Required Actions for Providers
If your project meets closeout criteria, you will be contacted by HMIS Administration to:
1. Review and resolve all data entry errors, omissions, and data quality issues
2. Confirm the operational status of your project
3. Ensure all client enrollments and exits are complete and accurate
Timeline: Organizations will have 4 weeks to respond and complete required updates
Reminder: Required Project Close Out Notification from Providers
Per policy, HMIS Participating Organizations must notify LAHSA before the project is expected to close by:
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Submitting a project closure request through LAHSA's Enterprise Ticketing System: HMIS Support > HMIS Program Setup > Close Program
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Submit notification at least 60 days prior to the Operating End Date when possible
Why This Matters:
Timely and accurate project closeout is critical to:
- Maintaining compliance with HUD HMIS Data Standards
- Ensuring accurate federal and local reporting
- Preventing duplicate or inactive project records
- Supporting system-wide planning and funding decisions
Reference
Please review: HMIS Project Lifecyle Policy: Project Closeout Version 1.0
Questions
If you have further questions about this process, please submit an HMIS Support ticket via LAHSA Enterprise Ticketing System (FreshService) under HMIS Support > HMIS Program Setup > Close Program. Click here to access the LAHSA Enterprise Ticketing System Job Aid.
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