How do I arrange a gift card so my child can shop at the Tuck Shop after school? Purchase a pre-paid gift card here!
How do I sign up for hot lunch?
Please visit https://vtt.ahotlunch.ca/login The School Code is: VTT
When does ordering open?
This new system is open and will remain open for the entirety of the term.
Is cutlery supplied?
No cutlery is supplied, please either purchase a cutlery set or send cutlery from home.
My child is gluten-free. Can you cater to this?
Our kitchen is NOT gluten-free. There are items that are GF by ingredient but while we are very careful, we cannot guarantee against cross-contamination.
My child has an allergy. How can they safely enjoy hot lunch?
Our kitchen adheres to high standards in sanitation practices. We use high-allergen foods like fish, gluten, nuts, seeds, etc. If your child has severe allergies, it would be best to pack a lunch.
My child has a large appetite. How do I know they will have enough food for lunch?
Feel free to order just for one day and try it out. You can always add more food to the following order.
My child is a picky eater. What if they don’t like the meal I order for them?
You are able to make changes or cancel meals through the system. Please refer to the above chart for deadlines for modifications or cancelations.
My child would like to try an item for a week, how do I arrange that?
You may order for a single week or day throughout the session. Please refer to the above chart for deadlines for orders, modifications, or cancelations.
My child will be absent from school. What can I do about their hot lunch?
Please refer to the above chart for deadlines for orders, modifications, or cancelations. If you have missed this deadline, the hot lunch will be donated.
My child is going on a field trip, how do I cancel their lunch?
Login to your account and cancel any days that you require. Please refer to the above chart for deadlines for orders, modifications, or cancelations. If you have missed this deadline, the hot lunch will be donated.
My child no longer likes the menu item I’ve been ordering them. How do I switch it to something else?
Login to your account and change any days that you require. Please refer to the above chart for deadlines for orders, modifications, or cancelations. If you have missed this deadline, the hot lunch will be donated.
My child is absent. Can you please give their lunch to their friend/sibling in another class?
You may instruct your other child or friend to go to the dining hall to claim the hot lunch during your absent child’s scheduled lunch block.
Do you offer refunds for lunches cancelled within the deadline?
A credit will be placed on your account for all hot lunches cancelled within the deadline. We do not offer refunds. Please refer to the above chart for deadlines for orders, modifications, or cancelations. If you have missed this deadline, the hot lunch will be donated.
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