ORR Program Updates

USCCB HS/PRS Training

As a reminder, all NEW staff are required to complete 40 hours of pre-training prior to case assignment.

• Pre-recorded** UAC Portal Trainings - Below are the updated links: 
• Cybersecurity Training
• Privacy 101 Training
• Rules of Behavior
• Pre-recorded** Trauma Informed Care: Understanding and Addressing the Needs of Unaccompanied Children (For new staff. Existing staff can complete any trauma informed training that focuses on unaccompanied/immigrant children.)

In the event that you are unable to print the certificate of completion for any mandatory training, please take a screenshot of the final screen, including your training score, and forward it to your assigned CSS.

1. Reimbursement Requests - Monthly reimbursement requests for the HSPRS program must be submitted within 20 Calendar days of the close of the previous month. You may access the reimbursement request through the alerts when you log into the MRIS Database. If you are experiencing any difficulty with your submissions, please contact the MRIS Help Team via email to support@mrishelpdesk.zendesk.com.
2. MRIS Users and Roles - Please ensure that all MRIS Users and roles are up to date for your site. Each person with an Administrator Role has to ability to update and add additional users for your site. USCCB staff cannot manage your user roles and profiles after the initial site record and 1 Administrator has been entered. If you have any difficulty updating your staff and roles, please contact the MRIS Help Team via email to support@mrishelpdesk.zendesk.com.

The Portal Link will take you to your site and there are links to the tutorials below to help you navigate the system. Please contact MRIS Helpdesk support@mrishelpdesk.zendesk.com if you have any questions or need further assistance accessing the system.

Portal link: https://mrswfe.usccb.org/

Video Tutorials: MRIS Video Tutorials (usccb.org)

Resources & News

USCCB HS/PRS Program Documents

As many of our programs continue to hire for FY24, we wanted to provide you with a few new resources to utilize in the process of onboarding new staff. Attached, you will find the following: 

1. New Hire Checklist - Updated as of February 2024.
2. PRS Event Form & Write-Up Guide
3. FY24 Monthly Report Template
4. FY24 Training Tracker
5. FY24 Programs Operations Manual



We're excited to share new training materials on MRSConnect. We are aware of some technical difficulties with accessing the modules - we're working on this!

Please reach out to your assigned CSS if you have questions.

Reminders/Action Items

CA/N Checks, FBI Clearance, and ORR CA/N Check Waiver Guidance

All New Staff MUST complete Child Abuse and Neglect Background Checks before serving children. These must be completed for every state the employee has lived in for the past 5 years.

• Please send your CSS the confirmation when their checks are complete.
• If there are delays in receiving CA/N results, please let your CSS know and follow these instructions:
• Request correspondence from the state that CA/N results will take more than 30 days to process.
• Send that communication + a 30 day supervision plan for the new staff member to your CSS. (If you need sample supervision plans, let your CSS know.)
• After the 30 days are complete, the staff member needs to sign an attestation that they are unaware of any allegations of abuse/neglect and get the document notorized.
• Send notarized document to CSS who will communicate with the PO.