HSC MEDICAL BILLING
CORONAVIRUS 
C OMMUNICATION  

May 1, 2020
Edition # 7
Suggestions for Increasing Patient Volume and Revenues Immediately Post COVID-19
 
As we are beginning the phase of resuming elective surgeries and the re-opening of businesses, patients will be following suit and returning to your offices for visits and procedures. The shut down caused a tremendous economic impact on most all medical practices. We have compiled a short list of recommendations to consider to encourage patients back into your practice to more quickly increase your patient volumes and revenues.    
  1. Schedule visits with ALL patients that had utilized telemedicine services during crisis.
  2. Restock supply for cultures to run Clia waiver tests, if needed.
  3. Contact chronically ill patients that have not been seen by the practice in over 3-5 months 
  4. Contact patients that have not been at the office for over a year to have a routine exam.
  5. Schedule post-op visits using telehealth. To determine the most appropriate telehealth platform for your practice, see this comprehensive telemedicine guide.
  6. Prioritize newborn care and vaccination of infants and young children (through 24 months of age) when possible. See also CDC guidance for further information.
  7. Schedule previously postponed elective surgeries on Saturdays to add an extra day for catching up on backlog.
  8. Make wellness calls to touch base with patients.
List created by Kimberly Chase, HSC Medical Billing.

Please contact Brenda Wallace, CPA, CMPE, CEO at bwallace@hsccpa.com  or Kimberly Chase, CBCS at kchase@hsccpa.com for more information.
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