May 1, 2020
Edition # 7
Suggestions for Increasing Patient Volume and Revenues Immediately Post COVID-19
As we are beginning the phase of resuming elective surgeries and the re-opening of businesses, patients will be following suit and returning to your offices for visits and procedures. The shut down caused a tremendous economic impact on most all medical practices. We have compiled a short list of recommendations to consider to encourage patients back into your practice to more quickly increase your patient volumes and revenues.    
  1. Schedule visits with ALL patients that had utilized telemedicine services during crisis.
  2. Restock supply for cultures to run Clia waiver tests, if needed.
  3. Contact chronically ill patients that have not been seen by the practice in over 3-5 months 
  4. Contact patients that have not been at the office for over a year to have a routine exam.
  5. Schedule post-op visits using telehealth. To determine the most appropriate telehealth platform for your practice, see this comprehensive telemedicine guide.
  6. Prioritize newborn care and vaccination of infants and young children (through 24 months of age) when possible. See also CDC guidance for further information.
  7. Schedule previously postponed elective surgeries on Saturdays to add an extra day for catching up on backlog.
  8. Make wellness calls to touch base with patients.
List created by Kimberly Chase, HSC Medical Billing.

Please contact Brenda Wallace, CPA, CMPE, CEO at bwallace@hsccpa.com  or Kimberly Chase, CBCS at kchase@hsccpa.com for more information.
Keeping Other Members of Your Team Informed

If you would like other members of your team to begin receiving this communication, please forward to each individual and they can subscribe here or email Leslie Wight at lwight@hsccpa.com and she will add them to the communications.

Disclaimer: The information contained in this email is for general guidance on matters of interest only. The publication does not, and is not, intended to provide legal, tax or accounting advice.  
Internal Revenue Service rules require us to inform you that this communication may be deemed a solicitation to provide tax services. This communication is being sent to individuals who have subscribed to receive it or who we believe would have an interest in the topics discussed.  

RSM US Alliance provides its members with access to resources of RSM US LLP. RSM US Alliance member firms are separate and independent businesses and legal entities that are responsible for their own acts and omissions, and each are separate and independent from RSM US LLP. RSM US LLP is the U.S. member firm of RSM International, a global network of independent audit, tax, and consulting firms. Members of RSM US Alliance have access to RSM International resources through RSM US LLP but are not member firm
s of RSM International. Visit rsmus.com/about us for more information regarding RSM US LLP and RSM International. The RSMâ„¢ logo is used under license by RSM US LLP. RSM US Alliance products and services ar proprietary to RSM U  S LLP.
Harding, Shymanski & Company, P.S.C.
800.880.7800 | info@hsccpa.com  | www.hsccpa.com