Pre-conference Seminars
Register in time if you wish to participate in one of the pre-conference seminars on 6 April. Seating is limited.
ICTs for sustainable tourism at heritage sites
A framework and some fields of application.
Chair: Lorenzo Cantoni, UNESCO Chair in ICT to develop and promote sustainable tourism in World Heritage Sites at USI-Università della Svizzera italiana.
Venue: Chiesa di San Giovanni già dei Padri Serviti.
Strategy and Story
About the art and science of storytelling and narrative approaches to strategy and visitor experience development, audience and stakeholder engagement.
Chair: Karin Elgin-Nijhuis, Elgin & Co.
Venue: The Gazebo.