August 1, 2023

9-2014
UPCOMING AAA EDUCATION OPPORTUNITIES

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Next Week at AAA


August 8 - Resident Retention

August 9 - Fair Housing for Maintenance

August 9 - Food for Thought: Key Considerations For EV Charging Station

August 9 - Know Your Product! Using Design Thinking To Sell A Resident Experience


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AAA Education Spotlight

National Standards for the Physical Inspection of Real Estate (NSPIRE)


These are HUD’s has new inspection requirements which started as of July 1st for public housing and will take effect October 1st for any housing choice voucher units.

Learn More

Housing Opportunity Through Modernization Act (HOTMA)


Those new rules for Affordable Housing, take effect January 1, 2024.

Learn More

Upcoming Education Seminars

Resident Retention


Presented by: Kim Brewer, Greystone Property Management

Date: Tuesday, August 8

Time: 9 am - 11:30 am

Location: Virtual

CEC's: 3

ACE Subscription: Yes

Member Rate: $80


In this seminar, you will learn about: 

  • The importance of the application process, keeping residents happy, and renewal incentive programs.
  • Effective application process to minimize evictions 
  • Ensuring resident satisfaction throughout the lease through incentive programs like renewal gift options, early bird drawings and on time bonuses 


Renewal incentive programs don't have to be expensive, but they can be highly effective. A selection of renewal gifts, early bird drawings, and renewal specials are just a few options.

Register Today!

Fair Housing for Maintenance


Presented by: Dedra Bouffard, CAM, CAS of The Liberty Group with Guest Speaker Courtland Audain of Berkshire Communities

Date: Wednesday, August 9

Time: 9 am - 11:30 am

Location: AAA

CEC's: 3

ACE Subscription: Yes

Member Rate: $75


In this seminar, you will learn about: 

  • General Fair Housing Laws
  • How Fair Housing Laws impact the service team
  • How to avoid Fair Housing pitfalls
  • Handling reasonable accommodations
  • When is being too "friendly" too friendly
  • Mistakes that are being made when handling service requests
  • Ways to exceed customers' expectations
  • Q&A
Register Today!

How to Excel During Budget Season


Date: Wednesday, August 30

Time: 9 am - 10 am

Location: AAA

CEC's: 3

ACE Subscription: Yes

Learn More

Best Practices for Maintenance: Excel/Outlook Basics


Date: Tuesday, September 12

Time: 8:30 am - 11:30 am

Location: AAA

CEC's: 3

ACE Subscription: Yes

Learn More

Crime & Trauma Scene: What To Do When There Is A Death Of A Resident


Date: Wednesday, September 13

Time: 9 am - 1 pm

Location: AAA

CEC's: 3

ACE Subscription: Yes

Learn More

Property Management From A - Z


Date: Thursday, September 14

Time: 9 am - 12 pm

Location: AAA

CEC's: 3

ACE Subscription: Yes

Learn More

Certified Pool Operator (CPO) Course


Date: September 21 - 22

Time: 8:30 am - 4:30 pm

Location: AAA

CEC's: 0

ACE Subscription: No

Learn More

Delivering Dynamic Presentations for Suppliers


Date: Monday, October 2

Time: 1 pm - 3 pm

Location: AAA

CEC's: 3

ACE Subscription: Yes

Learn More

Strengths-Based Leadership Webinar & Workshop


Presented by: Stephanie Puryear Helling, CAPS, CAM


Webinar Details: Wednesday, September 20th from 10am-11am via Zoom


The Webinar will provide an overview and statistics of Strengths Based Leadership and what followers need most from their leaders. After the webinar, participants will receive a code and link to complete the Strengths-Finder Assessment in advance of the workshop. Results will be sent to each participant, as well as to SPH Services for review prior to the workshop. Participants should bring their results to the workshop.

Workshop Details: Thursday, October 19th from 10am-4pm at Texas State University  


In this 6-hour workshop, participants will gain more self-awareness, know more about the strengths of others, and begin to think about using their and others’ strengths to build a strengths-based team culture.

Learn More

Exclusive Promotion!


Gear up for unparalleled knowledge and savings with our extraordinary promotion!


Register today for the groundbreaking "Advanced Leasing Seminar: Synthetic Fraud & Managing Fraudulent Applications" course, and unlock an incredible opportunity to purchase the TAA Redbook for ONLY $50!

Advanced Leasing Seminar: Synthetic Fraud 101 & Managing Fraudulent Applications


Date: Tuesday, September 19

Time: 9 am - 12 pm

Location: Virtual


Join industry experts as they delve into the complex world of synthetic fraud and the effective strategies for managing fraudulent applications. Gain invaluable insights, practical techniques, and expert guidance to safeguard your leasing process and protect your business from potential risks.

Register Today!

TAA Redbook: This must-have resource is a comprehensive guide to navigating the complexities of the Texas Apartment Association (TAA) lease agreement. Packed with invaluable information, legal insights, and expert recommendations, the TAA Redbook is your ultimate companion for ensuring legal compliance and minimizing risks in the ever-evolving rental industry.


Equip yourself with the knowledge and resources necessary to thrive in today's property management landscape, all while enjoying incredible savings.


Hurry, this exceptional offer won't last forever - Secure your spot!


*This discount is not available for registrations through the ACE Subscription program

Food for Thought is AAA's learn at lunch program consisting of an educational seminar presented by AAA supplier member. These sessions are held in the AAA classroom each month. Food for Thought is FREE and open to all AAA members. Lunch is provided and attendees will earn 1 Continuing Education Credit (CEC) per course!

Key Considerations for EV Charging Stations

Refuel Electric Vehicle Solutions


Date: Wednesday, August 9

Time: 12 pm - 1pm

Location: AAA

CEC's: 1

ACE Subscription: N/A

Learn More

Property Insurance Claims

Pearson Legal, P. C.


Date: Wednesday, September 6

Time: 12 pm - 1pm

Location: AAA

CEC's: 1

ACE Subscription: N/A

Learn More

Topic Experts:

Submit your proposal today to present at one of AAA's upcoming Food for Thought sessions!


Are you a supplier member of the Austin Apartment Association (AAA) looking to showcase your expertise and make a positive impact on the community? Here's your chance to do just that!


The AAA Food for Thought sessions offer a unique opportunity for you to present your knowledge and insights on relevant topics.


Food for Thought is AAA's learn at lunch program, providing a platform for you to present on topics related to the industry. This is an ideal opportunity for supplier partners to share their insights and educate industry members on their specific expertise.

Submit Your Topic!

Certified Apartment Manager (CAM) Course


Date: August 30 - October 13

Time: 9:00 am - 1:00 pm

Location: Virtual

CEC's: 6

ACE Subscription: 10% off

Learn More

Certified Apartment Supplier (CAS) Course


Date: August 30 - October 13

Time: 9:00 am - 1:00 pm

Location: Virtual

CEC's: 6

ACE Subscription: 10% off

Learn More

Independent Rental Owner Professional (iROP) Course


Date: September 15 - 16

Time: 9 am - 4 pm

Location: AAA

CEC's: 0

ACE Subscription: Yes

Learn More

Certified Apartment Maintenance Technician (CAMT) Course


Date: September 25 - 29

Time: 9 am - 4:30 pm

Location: AAA

CEC's: 0

ACE Subscription: No

Learn More

Fair Housing Fridays is a FREE Q&A session with rotating attorneys and subject matter experts focusing on different Fair Housing topics.These sessions are held virtually each month.

Topic: Handling Complaints

Date: Friday, August 25

Time: 11 am - 11:30 am

Location: Virtual

CEC's: 1

ACE Subscription: N/A

Register Today!

Topic: Modification Requests

Date: Friday, October 27

Time: 11 am - 11:30 am

Location: Virtual

CEC's: 1

ACE Subscription: N/A

Register Today!

Topic: HUD

Date: Friday, December 15

Time: 11 am - 11:30 am

Location: Virtual

CEC's: 1

ACE Subscription: N/A

Register Today!
AAA NEEDS SOLT SCHOLARSHIP SPONSORS

SUPPORT THE FUTURE OF THE INDUSTRY BY BEING A SILVER EDUCATION SPONSOR!


Help support AAA Education through an Education Sponsorship. We are specifically seeking additional Silver Education Sponsors (all proceeds at this level go directly to the SOLT Scholarship Fund).


For a $750 sponsorship, you are helping to send scholarship recipients to credential courses in 2023-2024 through the SOLT Scholarship Program.


Silver Sponsorship Benefits:

  • Speaking Opportunity at first day of next credential course - up to 4 min (can also provide a video)
  • Digital name and logo placement on opening and closing course slides
  • Recognition with logo on course page at www.austinaptassoc.com
  • Recognition with logo in AAA e-newsletter “Professional Edge” (during promotion period of courses)
  • Recognition in Window Magazine on annual basis


Use the link below to access the brochure and make your selections.


VISIT SPONSORSHIP PAGE & DOWNLOAD BROCHURE

ONLINE INDUSTRY EDUCATION OPPORTUNITIES

WEBINAR WEDNESDAY: Know Your Product! Using Design Thinking to Sell A Resident Experience

Wednesday, August 9, 2023

1:00 PM - 2:00 PM CDT


Presented by multifamilyinsiders.com

GET A DISCOUNT ON YOUR REGISTRATION!

Enter code "16AAA" in the coupon field


We look at products and think we are buying the actual product. But in reality, we aren’t buying the product, but rather the experience the product gives. Have you thought about what experience you are providing to your residents? Determining that preferred outcome requires skills in DESIGN THINKING by becoming the resident, understanding their pain, and offering a solution to that pain. Different residents desire different experiences, so what experiences are YOU offering?


  • 5 steps to determine what you are actually selling
  • The ability to articulate your sale
  • Creating the processes to make your sale


Join Naushad Ramoly and the Webinar Wednesday Team on August 9, 2023 at 2pm Eastern Time To Learn How to Sell the Experience!


LEARN MORE AND REGISTER

Position Yourself for the Future

As part of our commitment to helping property management professionals excel under any circumstances, Visto is discounting all property management credentials. We want to help you use this time to prepare for the future of your career, so you can emerge from today’s challenges stronger than ever.

Follow Your Career Learning Path...Online

If you’re looking to advance your career in property management, Visto has a learning path for you. From policies and procedures to performance strategies and troubleshooting, our courseware will help you gain a more in-depth understanding of what’s required to succeed in your role.


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The Austin Apartment Association's mission is to advance the expertise and collective community impact of the rental housing industry.