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We are happy to announce that Hackberry Creek now has its own resident's app for Apple and Android devices!
The app will allow you to contact the office, view other website members, utilize the forum and receive push notifications for important news and updates! The app does not have as many features as the full website but is still a great tool to stay in touch with neighbors and up-to-date with Association news! And, if you prefer the app language other than English, you can change that setting as well.
After downloading (links below) for your specific device, please follow these steps to get connected and logged in to the app:
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Download the app for your device using appropriate link below or simply search "Hackberry Creek" to find it in the App Store or on Google Play. You should see the green Hackberry Logo and the name of the app is Hackberry Creek HOA App.
- Open the App
- In the far upper left of the home screen you will see a little round grey and white profile icon. Tap that icon.
- You should see the Hackberry Name and logo and a button that says "Get Started". Tap "Get Started".
- Enter your email address.
- Click "Continue"
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If you already are a member of the website registered with the email address you entered, look at bottom of screen and select "Already have a password? Log in". Skip to step 9.
- If you are not already a member of the website, go to your email account and click on the link provided within 20 minutes. Be sure to check your Spam folder. Follow the instructions to create an account. Once you've received notification your account is approved / created, close and re-open the app and start again at step 2.
- Enter your password (the one you use for the website) and click "Log In"
- A pop up should appear asking you if you'd like to allow notifications. Select Yes to ensure you are notified of any alerts or messages instantaneously.
- If you have landed at your profile page, you can update accordingly or push the back arrow in the upper left to go to the home page.
- You're in!
From the app Home Screen you will find Important Announcements below the menu bar. If you scroll to the bottom of the page you will see a Members list. To follow the Association Manager or specific board members, find them in the members list and select follow so you will be notified anytime they post something. At the moment you can only search by first name be we are working on expanding that capability.
By selecting the Contact menu option you can send a message or click to call us at the office. You can also go to the full mobile version of the website.
The Forum is available on the app so you can read, comment on, or add a post. If none of the categories are visible or are grayed out - it means you are not logged in as a member.
The Galley page has photos from recent events.
To manage notification settings, click on the round, gray notification icon (a bell) in the far upper right side of the screen. Click the 3 dots in the upper right, select "Notification Settings". On this screen you can select what type of notifications you'd like to receive. We recommend at a minimum you elect to receive "Announcements" under the General category (first selection) so any important push notifications will be delivered immediately. Ensure notification are also enabled on your phone for the Hackberry App in your phone's notifications settings.
To change the app language to a language other than English, from the Home screen, press the small round profile icon in the upper left. On the My Profile page, select the gear icon in far upper right to go to the Settings page. Select App Language and choose your preferred language from 23 different options. Once changed the app will close and re-open. Note that any text in Announcements will still display in English but all other navigation text should appear in the language of your choosing.
Click the icons below to download your app!
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