Hamilton Utilities Newsletter First Quarter, 2015 - In This Issue:


City of Hamilton large commercial and industrial electric customers have the opportunity to participate in demand response programs. City Council recently approved legislation authorizing the City to partner with American Municipal Power (AMP) and CPower (a qualified Curtailment Service Provider) to offer Demand Response and 1 Coincident Peak (CP) Pilot Programs to eligible electric customers. These programs offer incentives to customers that can curtail their electric usage and demand during peak electric periods, allowing customers to help ensure regional electric grid reliability while receiving a financial benefit. Participation in these programs is voluntary and is being offered on a "first come first served" basis.


For more information about the demand response programs and how to participate, contact City of Hamilton Electric Department field services superintendent Mike Gurr at gurrm@ci.hamilton.oh.us or 513-785-7231.


This chart depicts the monthly utility bill for a typical Hamilton residential customer compared to those of other Southwest Ohio residents. 
Currently, Hamilton customers pay on average $16.18 less per month for utilities than their Southwest Ohio neighbors. 

Meldahl Hydroelectric Power Plant

The City of Hamilton and partner American Municipal Power Inc. continue work on the Meldahl Hydroelectric Power Plant on the Ohio River, where commercial operation to anticipated to begin in 2015. 

Work on turbine/generator installation continues, as does daily on-site training for Meldahl Plant operators. 
Once Meldahl becomes fully operational, Hamilton owned or controlled hydroelectric facilities  will generate approximately 453 million kilowatt-hours of clean, renewable energy each year, enough to power approximately 45,000 homes.  Learn More

Third Street Utility Improvement Project
Work has been substantially completed on a project begun in the summer of 2014 to underground overhead utility lines on South Third Street in downtown Hamilton. The project involved removing all distribution poles, streetlight poles, and overhead wire; installing new electric conduit and distribution lines underground; and placing new decorative street lights along South Third Street from Court Street to Ludlow Street. In addition, new electric conduit was installed on the south side of Maple Avenue from South Third Street to the Court Street alley.

The sanitary sewer and Water Reclamation Facility (WRF) project that will help the City meet environmental regulations continues along the Great Miami River. The project is scheduled to be completed by July 2015.


Recent progress includes the completion of tunneling between manhole 10 and manhole 11 and between manhole 11 and manhole 12 along the east bank of the river. Additionally, 58 feet of 15 inch pipe has been removed and replaced with 24 inch pipe. Repairs also continue to the siphon located at Arch Street.


The access road along the east bank of the Great Miami River that will tie into the riverside bike path is scheduled to be paved in Spring 2015. Read More


East High Street Gateway Improvement Project 

The East High Street Gateway Improvement Project continues in an effort to improve traffic flow and enhance the streetscape of this highly visible entrance into Hamilton. Underground utility work and curb reconstruction is ongoing along the south side of High Street, resulting in eastbound right side lane restrictions. 
City workers and contractors also continue to work on the access road between High Street and Maple Avenue to reach businesses on the south side of High Street.


Alternate routes via Heaton Street, Dayton Street, and Maple Avenue remain strongly encouraged as lane closures will be in effect throughout the entirety of the project. 

Follow @EastHighGateway on Twitter for project updates as well as look for more information and additional resources related to the East High Street Gateway Improvement Project on the project webpage here .

Pole Survey and Assessment

The City of Hamilton Electric Department is undertaking a system-wide pole survey and assessment. The Electric Department prides itself on maintaining safe and reliable service and responding quickly when service interruptions do occur, evident by its RP3® Platinum Designation. Results of the pole survey and assessment will help prioritize future pole replacements based on condition assessment. Work will begin in April 2015 to survey each pole in the City, estimate the remaining life of each pole, and identify poles most in need of replacement.

Hamilton Named "Best Tasting Tap Water in the World"

For the second time in five years, the City of Hamilton was named the Best Tasting Tap Water in the World. At the 25th Annual Berkeley Springs International Water Tasting in Berkeley Springs, WV, held on February 21, 2015, an independent panel of ten judges rated waters for a number of attributes, including appearance (it should be clear or slightly opaque, for glacial waters), aroma (there should be none), taste (it should taste clean), mouth feel (it should feel light), and aftertaste (it should leave you thirsty for more). Hamilton bested an international group of contestants, including a number of former Gold medalists, to claim the title. 


The City of Hamilton previously won the 2010 Gold Medal as the Best Tasting Tap Water in the World and the 2009 Silver Medal as the Second Best Tasting Tap Water in the U.S. Hamilton has won numerous other tasting awards in the past for its tap water, including the 2012 and 2014 "Best of the Best" award by the Ohio Section of the American Water Works Association, for the best tasting tap water in Ohio.


Watch water production superintendent John Bui describe how Hamilton makes the world's best-tasting water in a video here.



Hamilton electric customers can now take advantage of Efficiency Smart, a comprehensive energy efficiency program offering technical assistance and financial incentives to assist homeowners, renters, small to medium-sized businesses, institutions, and large commercial and industrial customers with the implementation of energy-saving improvements. 


A number of products and services are available to residential customers through Efficiency Smart, including discounts on energy-efficient lighting, rebates for energy-efficient appliances and equipment, free appliance removal, financial incentives for recycling second refrigerators and freezers, and a meter loan program. 


Hamilton businesses also have the opportunity to benefit from a variety of energy efficiency services through Efficiency Smart, such as:

  • Rebates for more than 90 improvements for businesses with annual electric usage of 20,000 to 50,000 kilowatt-hours (kWh), including lighting and lighting controls; heating, ventilation, and air conditioning (HVAC); refrigeration; electric heating; food service equipment; and compressed air and motors.
  • Tailored services with dedicated account management, customized financial incentives, and technical assistance for organizations that use more than 500,000 kWh of electricity annually.

For more information about services and financial incentives available to customers through Efficiency Smart, visit the website here or call 877-889-3777.  




Light-emitting diode (LED) technology offers substantial savings on the City's long-term street lighting costs, along with improved service. Not only are LED lights more energy efficient than traditional high pressure sodium (HPS) streetlights, resulting in less energy consumption, they also last significantly longer, reducing the cost of maintaining the City's streetlights and improving service. Furthermore, LED technology offers improved lighting quality; even light distribution enhances uniformity of light levels, resulting in fewer hotspots and dark areas and improved driver safety.


Currently, the City of Hamilton is replacing HPS and mercury vapor streetlights as service issues arise with these incandescent streetlights. The City estimates all incandescent streetlights will be replaced with LED streelights over a six-year period.



Electrical safety hazards exist in almost every home and workplace. It is important to take precautions to identify and control electrical hazards that create potential or actual threats to the well-being of people, equipment, or the environment. Below are helpful tips to identify common electrical safety hazards at home and in the office, and information on how to respond if you come across a person receiving an electrical shock.

Electric Space Heaters 
  • Inspect for cracked or broken plugs or loose connections, and never leave a space heater unattended while it's running
  • Keep heaters at least three feet away from anything that can burn, including papers, clothing and rugs
  • Plug heaters directly into a wall outlet; do not use an extension cord or power strip
Relocatable Power Taps (Power Strips and Extension Cords)
  • Not intended to be series connected (daisy chained) to other relocatable power taps and not intended to be permanently secured
  • Cords should not be routed through walls, windows, ceilings or floors
  • Do not over load; the number of outlets on the power strip does not indicate how many devices can be connected
  • Intended to provide outlet power to ELECTRONICS ONLY (computers, audio and video equipment, etc.)

Household Appliances

  • Be sure to install and use appliances according to instructions included in the listing or labeling
  • DO NOT use a relocatable power tap (power strip or extension cord) to power an appliance (refrigerator, microwave, coffee pot, water cooler, etc.)
If you come across a person receiving an electric shock:
  • Assess the situation - never put yourself at risk - and take precautions to protect yourself and anyone else in the vicinity
  • Call 911 for help
  • If the victim is in contact with electrical current, do not touch the victim or the electrical source; current can pass through you also
  • If possible, interrupt current by shutting off the electrical supply at the circuit breaker or fuse box
  • Do not attempt to move the victim unless they are in further danger; if necessary and no shut off is immediately available, use a non-conducting item to move the victim, such as a wooden broomstick, blanket, or rope. 
  • If the victim is holding onto a wire or other conductor, attempt to knock their hand(s) free with a stick or dry towel.
  • If the victim is unconscious, check to see if they are breathing and have a pulse; administer first aid and begin rescue breathing and/or CPR if required
  •  Cover the victim in a blanket and stay with them until medical assistance arrives

Hamilton Electric Making Long-Term Capital Investments in Economic Growth and Incentive Projects


The Hamilton Electric System is making substantial investments in 2015, with the primary target of creating a stimulus for economic growth. These projects include major capital investments along Bilstein Blvd. (adjacent to the Symmes Rd. industrial corridor in the City's Southwest Ohio Industrial District, or SOID) and at Hamilton Enterprise Park. 

The improvements along Bilstein Blvd. are a direct result of the significant investment that ThyssenKrupp Bilstein of America, Inc., is making in the City of Hamilton, at their facilities at 8685 Bilstein Blvd. (formerly Berk Blvd.). In 2014, Bilstein, an original equipment (OEM) and after-market manufacturer of high performance shock absorbers for the automotive industry, announced plans to expand their current facilities as well as to hire 114 new employees. The new investment in facilities is expected to total approximately $5.25 million. The new employees are anticipated to have an annual payroll of approximately $3.32 million. Read More


Utilities Customer Service   513.785.7100
New Service, Move In / Move Out, Billing Inquiries
Power Outage          513.785.7550
Gas Leak or Odor   911
Water Leak              513.785.7550
Streets & Sewers   513.785.7550
D o ug   Childs
Public Utiliti es Director / General Manager
345 High Street, Hamilton, Ohio
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