Happenings in the Heart of the Bull City
January 2020
  • News
  • Event Highlights
  • Biz Tools: Traffic Report
  • Biz Tools: Pedestrian Counter Stats
  • Welcomes & Goodbyes
  • Ambassador Stories
  • Clean & Safe Stats
  • Meetings, Trainings & Forums
NEWS
New Parking Map Online

Check out the DDI website for an updated, interactive downtown parking map . It includes all public parking along with rates and hours, and will soon include a layer for monthly parking as well.

Need a hard copy? The map is also available for download .
Updates from Park Durham

Updating Monthly Parking Records
Monthly parking customers: If you have not done so already, please update your records by completing a new monthly  parking application.

Payment of Monthly Parking Outstanding Balances
Since January 2016, the City of Durham has required that all monthly parking permit invoices be paid by the last working day of each month.

To ensure that customers with unpaid accounts are not using parking facilities, all unpaid parking accounts were deactivated on January 3, 2020, as outlined in the  Monthly Parking Permit Billing Procedure . Customers must pay outstanding balances in full to restore parking credentials for accounts that have been deactivated. Customers will have until January 10 to pay outstanding balances. Failure to pay the balance by January 10 will result in parking spaces being reissued.
 
New Off-Street Parking Access and Revenue Control System (PARCS) with License Place Recognition (LPR) and Pay-On-Foot Stations
This  system  is now fully installed and operational in the new Morgan/Rigsbee Parking Garage and the Chapel Hill Street Parking Garage. Installation in the Corcoran Street Parking Garage will be complete by Tuesday, January 21. Installation of the new equipment in the Church Street Parking Garage will begin on Monday, January 27. Vendors will contain all loud and potentially disruptive construction to between 8 a.m. and 7 p.m. Signs will mark the areas of the parking garages that are under construction. For your safety, please follow the directional signage to avoid these areas.

For project updates, visit  parkdurham.org .
Pedestrian Counters on Hiatus

MotionLoft, the company that provides data from the downtown pedestrian counters, has gone out of business and will stop monitoring the counters this month. DDI is exploring other options so that we can continue to provide this resource to our local businesses. What is included below will be the last report until we secure a new vendor. We'll keep you posted on this.
Reminder: Join Us for a BID Stakeholder Input Session 

Each year DDI hosts a general input session to determine the priorities of our Business Improvement District stakeholders. This year, we are adding three targeted listening sessions to focus on questions and ideas that are relevant to specific stakeholder groups.
 
We will host one input session per month beginning this month. Please join us for the session(s) that fit best with your relationship with downtown Durham. The sessions are free and open, but we request that you RSVP.

All of the meetings will be held in the Temple Building, 302 W Main St.
Reminder: Public Space Project Apply Now!

Public Space Project, DDI's local art activation of downtown's public spaces, is now accepting grant applications for the Spring 2020 Season. Have a wild idea? Know someone who does? Tell us about it in our new simplified application process.

Grant amounts this season are $3,000-$5,000, thanks in part to a generous gift from the Mary Duke Biddle Foundation. Special Projects Director, Rachel Wexler, will hold office hours at local venues to answer applicant questions.

Applications are due January 24.

EVENT HIGHLIGHTS
To check out the great things happening downtown, visit the
The Event Calendar is the place for downtown retailers, restaurants and residents
to promote events. Submit your upcoming events today.
THE OAK HOUSE RUN CLUB • EVERY MONDAY
Love running? Need some encouragement? Jog on over every Monday for a run around downtown Durham!
CITY-COUNTY MARTIN LUTHER KING, JR. OBSERVANCE PROGRAM • JANUARY 15
Made in Durham Executive Director Casey Steinbacher, will be the keynote speaker at this annual event held at First Presbyterian. The Durham City-County Mass choir will perform.
FREEZE YOUR BALLS OFF SCOOTER RALLY • JANUARY 19-20
Scooter r iding, food and raffles at various locations downtown.
MONTHLY DDI EVENTS
Third Friday
Durham's monthly art walk. Explore downtown Durham galleries, artist studios, shops, restaurants and music from 6 - 9 p.m. every Third Friday.
BUSINESS TOOLS
TRAFFIC REPORT: JANUARY 2020
These events may increase foot traffic, close roads or otherwise affect downtown businesses and residents.

Road Closure Highlights:

Durham Farmers Market
Saturdays, Weekly, 10 a.m. - 2 p.m.
Foster btwn Hunt + Corporation

PEDESTRIAN COUNTER SUMMARY
Location 1 – Duke & Main (Camera being relocated.)
N/A
Visitors per Day
N/A
Visitors per Hour
N/A
Busiest Hour
N/A
Typical Week
N/A
Busiest Day
N/A
Total Visitors
Location 2 – Five Points
638
Visitors per Day
27
Visitors per Hour
12 - 1 p.m.
Busiest Hour
4,512
Typical Week
Saturday
Busiest Day
19,790
Total Visitors
Location 3 – Corcoran & Main
2,109
Visitors per Day
88
Visitors per Hour
12 p.m. - 1 p.m.
Busiest Hour
15,017
Typical Week
Saturday
Busiest Day
65,377
Total Visitors
DDI installed pedestrian counters to assist businesses in determining appropriate hours and staffing levels. For additional information, like hourly counts or trends, BID constituents may request a custom report. Per above, this is the last report that will appear in the newsletter until we secure a new vendor.

WELCOMES & GOODBYES
WELCOME
GOODBYE
AMBASSADOR STORIES
LOOKING BACK AT 2019, AND LOOKING FORWARD TO A HAPPY 2020 FROM YOUR AMBASSADOR TEAM
By Erik Nystrom, Clean and Safe Operations Manager

With 2019 now behind us and a new year upon us, The Ambassador Team and I have so much to be grateful for and a lot to look forward to in 2020. To say 2019 was an eventful year would be an understatement. During the past year, we continued to experience tremendous growth in the BID. All the new residents, workers and businesses that made downtown Durham their new home over the last year resulted in a huge increase in demand for our services, and we were lucky to be able to expand our team to meet that increase. With more staff on the roster, we will continue to work hard at making sure downtown stays clean and safe, and we will always go the extra mile to serve and assist residents, businesses and visitors.

Last year’s success and growth gave us plenty of reasons to be grateful. But there was something else, something more that really hit home with the Ambassador Team. It’s great to have tremendous economic growth and expansion, but if you lose that sense of belonging, being a neighbor, being an active part of your community, then all that expansion comes at a terrible cost. When downtown was rocked by the horrible explosion that resulted in loss of life, destruction of property and great disruption, I saw some truly inspiring things happen in the hours, days and weeks that followed. I saw a community come together to help those who were affected. I saw acts of kindness and generosity of a kind that were more like a family coming together after a tragedy – too many acts of kindness and care to name here. 

I’ve learned over the years that we’re not defined by how good we are when times are great, but rather how good we are when times are tough. The generosity and kindness I saw after that terrible day in April made all of us on the Ambassador Team proud to be part of this neighborhood. This downtown really is a tight-knit community of people who care about each other, and that is something to be truly grateful for. 

We are looking forward to continuing to serve you, and we wish everyone a safe, happy and healthy 2020!
Downtown Durham's dedicated team of Ambassadors provides much needed clean and safe services. From sweeping and cleaning the streets, to providing directions for visitors, to jumpstarting car batteries, our Ambassadors are here to help. Have questions? Just stop one and ask. Need to submit a service request? Call 919-682-BULL (2855) or submit a request online.

CLEAN AND SAFE STATS
Clean and Safe Service
______________________________________________
Brickwork Laying (Square Feet)
______________________________________________
Trash Bags Collected
______________________________________________
Graffiti Removed - Paint
______________________________________________
Graffiti Removed - Stickers
______________________________________________
Customer Service (Directions, Battery Jumps, Etc.)
______________________________________________
Panhandlers/Outreach/Social Service Referral
______________________________________________
November 2019
______________
0
______________
6,900
______________
87
______________
120
______________
145
______________
42
_____________ _
MEETINGS, TRAININGS & FORUMS
Jan. 11
Durham Tech Business Administration
The Chesterfield
701 W Main St.
Jan. 29
Discover Durham
Discover Durham Visitor Center
212 W Main St.
Downtown Durham, Inc.
115 Market St. • #213
Durham, NC 27701
This newsletter serves the businesses, residents and property owners
in the Downtown Durham Business Improvement District.
We're grateful for their support of DDI and downtown Durham.

We also thank the City of Durham for entrusting DDI to provide the BID services
that keep d owntown Durham a clean, safe and vibrant place.

Want to know if an address is within the BID?

Your feedback on this newsletter is welcome.
Contact gina@downtowndurham.com with suggestions or comments.

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