Jan. 3, 2025

Happy 2025! Industry Pros Talk Keys to Success in New Year

By Erik Cagle

Welcome to the New Year. Yes, you’re at the office in body, if not spirit. Chase that headache away with a Tylenol or, if you prefer, more hair of the dog that bit you. But since we don’t advocate drinking on the job, you may want to ask your immediate report if a little whiskey later in the day is appropriate. Or if you’re the boss, you can turn your people loose after 3 p.m., because that’s the kind of boss you are, right?


Not all of us will be at the office of our own free will this week, but we’re thinking about those midnight-oil burners/nose-to-the-grindstone pros/insert-your-own-idiom workaholics, who have already exploded out of the starting blocks in order to get a jump on the competition. This look at the keys to a successful 2025, as part of our January State of the Industry trends and predictions report, is for you! The rest of you can go back to YouTube videos and Facebook Marketplace. This article will feature dealer observations.

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This Month in ENX Magazine: January 2025 Issue

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An Artificial Flavor to 2024 Sets the Pace for Industry Trends to Watch


Net-New Fever: Quality Service Allows Solutions YES to Drill Deep for Profits


Busted Bingo Cards: After a Crazy 2024, What Will the New Year Offer?


Trendsetting Ricoh Leverages AI, Partnerships to Remain Ahead of the Pack


Keypoint Intelligence, Quantum Business Solutions Roll Out Q2 Tool to Elevate HubSpot CRM


From the Economy to Tech Advances: Setting the Tone for 2025

Talkin’ Trends, Part One: OEMs, Providers Offer Hot Topics to Watch

By Erik Cagle

Hard to believe, but December (and 2024) have slipped into the history books. It was a sometimes weird, often wonderful and occasionally astounding year. What will 2025 hold in store?


Well, last week’s reveal that Xerox was acquiring Lexmark was a reminder to always expect the unexpected (and that M&A is a always trendy). But the year as a whole brought about new trends to watch and a few others that were a continuation from the previous campaign and continue to shape our industry.

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Best of 2024: The Year's Most Shocking Story

Katun Corp.’s Bold Foray into A3 Arena Raises Eyebrows, Drops Jaws

By Erik Cagle

As we continue our Best of 2024 series to put a bow on the year, there were more than a few candidates for the Year’s Most Shocking Story trophy. In the end, we identified one event that stood out among the pack of top stories, as seen in our December issue’s Top 10 Stories of 2024.


An argument can be made for the agreement between Konica Minolta and FUJIFILM to join forces in the procurement of parts and raw materials. But considering the Toshiba-Ricoh joint venture from 2023, OEMs forging deals to strengthen supply chains and gain production efficiencies is certainly big news, but not wholly unexpected. In fact, we’re geared up to see more partnerships take shape in the coming years (sorry Xerox, your pending acquisition of Lexmark, while a 2024 event, is too late for consideration).

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Nearly Half a Billion Emails in 2024 Were Malicious

By Stu Sjouwerman

A new report from Hornetsecurity has found that 427.8 million emails received by businesses in 2024 contained malicious content.


“Once again, phishing remains the most prevalent form of attack, responsible for a third of all cyber-attacks in 2024,” Hornetsecurity’s researchers write.

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BEFORE YOU GO POLL: Aside from increased profitability, what is your biggest 2025 goal?
Hiring
Diversification
Net-New Business
Organic Growth
M&A Growth

In the News

Leadership Boost Proven IT promotes Emir Husic, hires Mike Engels. More


New Exec Novatech names Brandon Jarrett president of managed IT services. More


Formax Introduces the ColorMaxLP3


Brother International Honored with Five 2025 Pick Awards


Equipment Finance Industry Confidence in December Reaches New Three-Year High


DocuWare Introduces Intelligent Document Processing


Pulse Technology Hires Gerardo Rios as Delivery Driver

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DEX Imaging is interested in acquiring dealers that have solid reputations in the markets where they do business. Email


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DEX Imaging is seeking to add experienced office imaging technology representatives to our employee base in all facets of the business: sales, service, supplies, and admin. Email


Partnership Opportunities


As one of the nation’s largest (and still growing) dealerships, DEX Imaging is always open to business propositions that can benefit your customers and ours. Email

Industry Events Calendar

Executive Connection Summit, Jan. 12-15, Scottsdale, AZ

More information


BTA Spring Break, March 6-8, Orlando, FL


Xerox Partner Summit, March 10-12, Las Vegas


2025 BTA National Conference, June 17-19, Santa Ana Pueblo, NM


Sharp National Dealer Meeting, Oct. 7-10, Orlando, FL


BTA Fall Colors Retreat, Oct. 16-17, Asheville, NC

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