EMPLOYEE OF THE QUARTER: DECEMBER 2019
Congratulations to Ms. Kristle Donato! We applaud the determination and effort you have demonstrated throughout the years. We look forward to seeing all the great things we know you will accomplish in the upcoming years! We appreciate you!
CCFFH CLAIM SUBMISSION
New rates to the CMA Service Fees for CCFFH Claims Submission effective January 2020. Please click link below for the Schedule of Fees.

UHC OPTUM BILLING
If you have received any letter from United HealthCare OPTUM RECOVERY SERVICES please DISREGARD. UHC is working to clarify the notices that were sent out. We will notify of any updates. Thank you for your patience.
HOSPICE MEMBERS
Friendly reminder: If your clients condition changes and becomes HOSPICE LOC, please be sure to notify our office or your monitoring RN ASAP. PA staff is required to notify vendor of members status. Failure to notify our office will result in the possibility of Caregiver being charged with medicaid fraud for "double dipping" of supplies. We appreciate your cooperation!
AICMC TEAM BUILDING
For Novembers monthly Team Building, the AICMC Team got a chance to experience VR (Virtual Reality) Gaming at Chambers Escape Games. Great job AICMC! Hope you enjoyed it.
Photo: The AICMC Team after their VR experience
QUEEN'S MEDICAL CENTER FAIR
On November 14, 2019 AICMC attended the QMC Meet and Greet Fair. We had the opportunity to connect with other vendors and many professionals from QMC.
Photos: Ana Zara-Verosil , RN, Liaison Case Manager (in both photos)
George Caguioa , BSN, RN, Director of Quality Assurance
Joy Miyat , BSHS, Media/PA
OTHER IMPORTANT ANNOUNCEMENTS
HOLIDAY HOURS

Please note, our offices will be CLOSED on the following days:
Tuesday, December 24 (Christmas Eve CLOSED @ 12 pm)

Wednesday, December 25 (Christmas Day CLOSED)

Tuesday, December 31
(New Years Eve CLOSED @ 12 pm)

Wednesday, January 1, 2020
(New Years Day CLOSED)
MONTHLY DOCUMENTS

Monthly documents are to be readily available for your monitoring RN to scan or make copies. If faxing please use a cover sheet - and ATTN to the Admin Staff. We appreciate your cooperation!

TRAINING OPPORTUNITIES
KUDOS & COMPLAINTS
All Island Case Management welcomes complaints and suggestions to improve our services. We also welcome recognition and kind words for those staff who go above and beyond their job duties. Please feel free to email or write us a short letter. Thank you!

You may also visit our website, scroll down to our KUDOS & COMPLAINTS box and submit a message there.