H appy Hounds News
August 2018


Wow, what a busy summer we've had here at Happy Hounds! Our extended Happy Hounds family is continuing to grow and quickly. That being said, to assure your pooch has a spot at daycare, please give us  at least  48 hour notice. As a lot of you have figured out, Tuesdays and Wednesdays are our busiest days of the week. We've been fully booked every Tuesday/Wednesday almost two weeks in advance - Crazy, I know. It's always hard to turn our furry friends away but we do limit the amount of pups per day for everyone's safety. 
 
Because we've been so busy, we have adjusted our Cancellation and No Show policy. Though we've never had to enforce this policy in the past, due to overwhelming demand, we need to hold clients accountable for missed/last minute cancellations. However, instead of the full charge for daycare as the current policy states, we will instead be adding a $10 fee which will be applied to your pups next scheduled visit. 
 
Labor Day is closing in on us quickly, if you haven't already booked boarding for the last summer hoo-rah, be sure to reserve a spot as soon as possible. Likewise, if your pooch is a Monday regular and plans on staying home with the family, be sure to let us know of the cancellation. As always, spaces are limited.
 
When packing your pooch's travel bag, please consider taking the time to pre-bag each meal for boarding stays. This not only helps eliminate any confusion at check in but also helps you to see whether or not your pooch ate all of their meals. Pre-bagging makes feeding go smoother and quicker which is nice since every pooch is fed separately, one at a time. It seems to make the wait faster which in turn makes our puppers happier. After all, the kids love meal time! We also ask that large food containers be left at home unless it's a long boarding stay, 7+ days. As you know, we're a small facility so storage space is limited. We prefer pups only come in with necessities, leave toys, bowls, bones, etc. at home. However, it never hurts to pack a few extra bags of food just in case!!


Sincerely,

Happy Hounds
In This Issue
Save th e date!
Happy Hounds celebrates our dog birthdays every third Monday of the month! 
Our August  cake will be served up on
Monday, August 20th!

That's right Cotton, it's almost time to plaster on another big smile and chow down on cakies!
Happy Hounds will be celebrating National Dog Day on Saturday, August 25th
Be sure to book your furchild for a full day of daycare to join in the festivities!
Quick Links
HHLOGO
Make a Reservation!
Call Happy Hounds anytime!
(734)459-3647
K9 Turbo Training
We're happy to announce our new partnership with
K9 Turbo Training!

They will be offering:
-Basic Manners
-Puppy Manners
-Loose Leash/Impulse Control


For detailed class information, visit our  Training Page

For more information on the trainers,
visit  K9 Turbo Training's Website

Grooming
We're happy to continue our working relationship with
MC Pet Concierge 

If you're interested in getting your pooch groomed, trimmed, bathed or even a quick mani/pedi, let Happy Hounds know when you book your pooch for Daycare or Boarding! After all, the only thing better than a tired pooch is a clean one!!

You may also set up an appointment through our website. Visit our
New Vaccine Requirement
Canine Influenza Required By Oct. 1st

With the recent concerns of canine influenza cases near our immediate area, we feel it's important to address it. Though we have not had any confirmed cases of Happy Hounds' dogs or any cases of any of our pups feeling under the weather, it's best to air on the side of caution. There is no need to panic, however, this has potential to be a very serious illness if contracted and left untreated.

After speaking with multiple local vets and hours of research, we have decided to require it as a vaccine as a precaution for the safety of all of our happy hounders. As most of you know, much like child daycares, illnesses can spread like wildfire among the pups. Unfortunately, these furkids can't tell us something is wrong like human children can. We urge all parents to remain vigilant and if their dog is not feeling 100%, to keep them home. As always, dogs presenting symptoms will be separated from the pack and sent home immediately.

The vaccine itself is a two part series with a booster given 2-4 weeks after the initial vaccine. By October 1st, all dogs attending must have fully completed the two part Influenza series. Meaning your pooch will not be welcome to attend unless FULLY vaccinated and protected by October 1st. Clients who's pups are already vaccinated, we ask that you please submit proof to us via email or fax. We do not keep copies of vaccination records, instead we have always just entered what we needed and shredded or returned them at pick up.


Though we understand this may be frustrating, we thank you all in advance for your patience and understanding. At the moment, we have stopped accepting new clients UNLESS they have proof of the fully completed Influenza series. Again, no new pups will be entering our facility unless vaccinated as a precaution.

Of course, we will be continuing our rigorous daily sanitation regimen to assure surfaces are clean however, if a carrier dog enters our facility, there is little we can do to prevent the spread.


About Canine Influenza:
Canine influenza is transmitted through droplets or aerosols containing respiratory secretions from coughing, barking and sneezing. Dogs in close contact with infected dogs in places such as kennels, dog parks, pet stores, vet clinics, groomers, day care facilities and shelters are at increased risk of infection. Canine influenza can be spread indirectly through objects (bowls, collars and leashes) or people that have been in contact with infected dogs.

The virus can remain viable (alive and able to infect) on surfaces for up to 48 hours, on clothing for 24 hours, and on hands for 12 hours.
Incubation period: 1-8 days, with clinical signs in most cases appearing 2 to 5 days after exposure. Dogs are most contagious during the incubation period and shed the virus even though they are not showing clinical signs of illness. Some dogs may show no signs of illness, but have a subclinical infection and shed the virus. After exposure, dogs can still shed the germ for up to 24 days.

Symptoms: While most dogs will show typical symptoms of kennel cough, a small percentage of dogs will develop a more severe illness.

Symptoms of canine influenza virus include:

- Coughing

- Sneezing

- Variable fever

- Clear nasal discharge that progresses to thick, yellowish-green mucus

- Rapid/difficult breathing

- Loss of appetite

- Lethargy


 

Because the symptoms present much like kennel cough, another respiratory infection, the only way to confirm is through veterinarian testing.


About the vaccine:
Vaccination may not altogether prevent an infection but it may reduce the risk of a dog contracting canine influenza as well as reduce the severity and duration of clinical illness.
We are urging all parents to first consult with their veterinarian to determine if the vaccination is appropriate for your dog.

Cancellation/No Show Policy
All reservations must be changed or canceled no later than 7:00 AM the day of your scheduled reservation to avoid a $10.00 "no-show" fee. We appreciate your understanding!

How do I modify or cancel a current reservation?
Email us at [email protected]
Call us at 734-459-3647. If we are unable to answer please leave a voicemail!

What if I have more than one dog, will I be charged $10 per dog for a no show?
Yes, if you have multiple dogs scheduled to attend, each pup that does not show for their reservation will be charged $10.

What if my change or cancellation request is not received by 7:00 AM?
If your request is not changed or canceled by 7:00 AM, the $10.00 no show fee will be added to your account. Since we do not store credit card information, these fees will be due at drop off on your pup's next scheduled visit. Our staff will process cancellations and modifications at open (7:00AM) and notify anyone on the wait-list if a spot becomes available. We do keep a wait list of the pups who were previously turned away and as we receive cancellations, we call the wait list puppers.

I have a standing/recurring reservation. Do I still need to cancel if my dog won't be coming?
Yes. You must cancel all reservations that your dog will not be attending, including daycare standing reservations. If your standing reservations falls on a holiday, we do send out reminders for holidays, but as always, please let us know if your pup will not be attending.

Why is there a no show policy?
We have adjusted and implemented a no-show fee to encourage owners to cancel reservations that their pup will not be able to attend. This will ensure we have the availability to house another dog for the day who might have otherwise been turned away.

At this time, Happy Hounds does not require deposits for boarding reservations. We would like to keep it that way! As always, please give us as much notice as possible if you need to cancel your pups overnight stay with us!

At Happy Hounds, we do understand that life gets in the way, so we will waive the no show fee for any given day as determined by Happy Hounds management.
Happy Hounds' Dog of the Month



Meet Molly

Molly, a golden retriever, joined the Happy Hounds family in December 2016 at the age of 10 months.
 
Molly may look like a golden girl but looks can be deceiving. She's what we call a "Ball Bandit", often stealthily collecting and hoarding all the balls into one secure location. As you can imagine, it's quite a difficult and time consuming task given that there's a whole pack of dogs attempting to foil her master scheme at any given moment. Molly, however, doesn't let this slow her down. She has used the competition to her advantage and has become much more efficient. At only 2 years old, she has already achieved her lifetime goals of collecting 10+ balls and another record holding title for "Most Balls Retrieved and Held At Once (3)".  After she's finished the exhilarating but equally grueling task of collecting whatever amount she deems adequate, Molly is quick to lay on her treasure, much like a mother duck does to her ducklings, protecting them from not only the elements but also amateur Ball Bandits.

When Molly isn't hording or stealing toys, she's often found mesmerized, searching for reflections of any kind. Whether it be from  the sunshine reflecting each time we open the back door, spots of light reflecting off phones during picture time or the quick glimmer from a forbidden dangling tag, Molly is sure to find it and obsess until she's ready to move on to nap time. 

Molly's idea of naptime isn't the normal. Though most are picky about where and what they're sleeping on, Molly is picky about WHO she's seen snuggling with. This girl definitely plays up her lucious golden locks and big brown eyes for the boys. It's always a little stressful having to tell her father at pick up about her new love interest of the day... Because the list just doesn't seem to end. Luckily, Molly's dad is confident that he's instilled good morals and values into his little girl. And we would have to agree! But have no fear Molly, we would never judge you, after all, you only live once! 

August Birthday Dogs
These wonderful Happy Hounds pups celebrate another joyous, fun loving, bone-chewing birthday!

Abbott T. - 8 years - 8/1
Baylor F. - 3 years - 8/1
Sophie T. - 7 years - 8/1
Max P. - 2 years - 8/2
Kelso M. - 7 years - 8/4
Buddy W. - 5 years - 8/5
Oscar K. - 3 years - 8/5
Roscoe L. - 8 years - 8/6
Romy S. - 3 years - 8/7
Maddie M. - 5 years - 8/8
Quoddy V. - 3 years - 8/8
Stuart M. - 4 years - 8/10
Dobbi H. - 5 years - 8/11
Lily S. - 11 years - 8/11
Zeke D. - 3 years - 8/11
Rosie A. - 6 years - 8/13
Cooper H. - 5 years - 8/15
Yvette S. - 4 years - 8/15
Benny B. - 8 years - 8/16
Millie M. - 4 years - 8/17
Annabell P. - 4 years - 8/18
Cooper H. - 6 years - 8/19
Brady M. - 2 years - 8/20
Monty R. - 11 years - 8/20
Cotton U. - 13 years - 8/21
Lilly B. - 2 years - 8/21
Georgia T. - 2 years - 8/24
Cameron H. - 2 years - 8/25
Moose A. - 4 years - 8/26
Linus F. - 6 years - 8/27
Riley P. - 6 years - 8/28
Noel S. - 2 years - 8/29
Starla H. - 4 years - 8/29
Luna A. - 5 years - 8/31



Birt hday dog or not, bring your pup in on
Monday, August 20th 
t o enjoy cake with their favorite pooch pals. 

Important Reminders
Please leave nylabones and rawhides at home. If packing a large bag of food, be sure to write the amount per feeding on the bag.

* Lobby doors are locked between 10am and 2pm on weekdays(Monday-Friday). We will not accept any arrivals or departures during those hours.

*  Dogs with expired vaccines will not be accepted for daycare or boarding. We require an  updated vaccination record 48 hours BEFORE he/she arrives.  If you are traveling abroad, we also will need a local contact in case of emergency.

*  Your dog MUST have a snap "quick release" collar for day care and boarding, with
no tags attached. This is important for your dogs safety.

* Please let us know at least 24 hours ahead of time for cancellations and reservations.

*  Be sure to inform us of any changes in contact information; phone numbers, email/home address, emergency contact, etc.

*  If a family member or friend is picking up your pooch from daycare or boarding, you must pre-pay your bill. If it's a last minute decision to have someone else pick your pup up, please give us a call with payment and let us know who we should be expecting.

We'd be more than happy to take any and all plastic bags off of your hands.
About Happy Hounds
This summer we will be celebrating 13 great years of cage-free, fun-loving service with our day care facilities and our overnight lodging. Our staff is dedicated to your dog's fun and well-being. Please visit us online to learn about our services. You can also watch our doggie webcams anytime.
 
 
Happy Hounds
673 South Main St.
Plymouth, Michigan 48170
734-459-3647