City Facilities Temporarily Closed
The City of Ventura has extended its temporary closure of facilities and suspension of most in-person recreational programming until Monday, February 14, 2022, due to an increase in COVID-19 cases countywide.

Temporary facility closures include Ventura City Hall, the lobby at Fire and Police Headquarters, Sanjon Maintenance Yard, Ventura Avenue Adult Center, Barranca Vista Center, Westpark Community Center, Ortega Adobe, and the Olivas Adobe. Senior nutrition meals are available for pickup on-site at the Ventura Avenue Adult Center.

Additionally, the City's Residential Mobile Reuse Program (recycled water) will remain suspended until further notice. As a result, residents will not be permitted to enter the Ventura Water Reclamation Facility at this time.

Facilities that remain open with safety protocols include the Ventura Aquatic Center, Buenaventura Golf Course, and the Olivas Links Golf Course. Ventura City Council, Commission, and Committee meetings will continue to meet virtually during regularly scheduled times. 
City staff remains available online or by phone during regular business hours. In addition, all public safety services will continue regular 24/7 operations. Additionally, Ventura Water customers can pay their water bills using the following options: 

  • Drop Box locate in front of Ventura City Hall at 501 Poli Street, Ventura, CA 93001
  • Please note, Drop Box payments are credited to the account the next business day.
  • Mail to: Ventura Water, P.O. Box 612770, San Jose, CA 95161-2770
  • 3rd Party payment options: 
  • Toll-free phone at (844) 278-9127
  • Online at

3rd Party payment options are available using a checking or savings account, debit, or credit card (VISA or Mastercard).
Please note that a $3.95 convenience fee will be charged for each online transaction and a $4.25 convenience fee will be charged for each phone transaction. The fee is paid directly to the processing company.

For questions call Ventura Water’s Customer Care at: (805) 667-6500
Wastewater Treatment: Process Flow
As we move into the New Year, we are excited to introduce a new wastewater series for the Ventura Water Pipeline - Process Flow! Each month we will be taking a closer look at different components of our wastewater treatment process at the Ventura Water Reclamation Facility, and how it works to keep our system moving. This month we are starting at the very beginning of our system- headworks!

Headworks is the primary intake point that collects all raw sewage from our different trunk lines throughout the City. We like to call this incoming wastewater our “influent”. Our headworks facility works to remove larger solids such as rags and grit which can pose issues to our treatment systems further down the line. Our bar screen removes these materials and places them in a bin, which is hauled off to landfills for disposal. Though we have meters to detect any spikes in contaminant levels, additional visual observations like odd coloration, smells or strange objects arriving at headworks can sometimes indicate issues or illegal dumping in our collection system, which is promptly investigated by our source control staff.

Remember, our treatment system is not made to treat trash, plastics, or rags (including wipes) so these items should always be thrown in your garbage can at home. The only thing going down the drain should be the 3 P’s- pee, poo and (toilet) paper!

To learn more about the City's wastewater treatment process, visit our Wastewater page.
2022 Gardening Series
Ventura Water and Environmental Sustainability are excited to announce the 2022 Gardening Series. The series focuses on sustainable and water wise gardening and landscape techniques.

Classes are free to the public and held on Saturdays from 10:00 am- 11:30 am. Register for classes here.
Start off 2022 by taking advantage of our rebate and incentives! Ventura Water continues to offer both indoor and outdoor water conservation programs to help residents reduce consumption and use water more efficiently.

To learn more, or to apply, visit our Rebates & Incentives page.
Water Commission
The public is invited to electronically join us for the upcoming Water Commission Meeting on Tuesday, February 22, 2022 at 5:30 p.m.

Click here for more information on Special Water Commission Meetings.