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Upward Evaluation: Turning Feedback into Growth
By now, you’ve likely heard about Upward Evaluation as part of our Demonstrated Practices of Caring.
At its core, Upward Evaluation is a structured opportunity for employees to provide feedback on their experience of leadership. It’s one of the ways we strengthen alignment between our values and our daily behaviors - because how we lead shapes how work gets done, and ultimately, how we serve our students.
This is a baseline year, and an important step forward in how we learn and improve together.
Why this matters
We are very good at working. We move quickly. We deliver. We produce. Those are strengths of this institution.
What we are strengthening now is how we work - how we communicate, how we collaborate, and how we lead. And if we’re being honest, that is often more challenging - and more important - than the work itself. Because culture isn’t what we say, it’s what we experience.
When leadership is clear, consistent, and aligned with our values, teams are stronger, collaboration improves, and we create a more effective and supportive environment for everyone.
That impact extends directly to our students.
When our people are supported and our leadership is strong, we are better able to remove barriers and help students move forward toward completion - our North Star.
What happens next
Managers will receive summarized, confidential results and will be supported through training and coaching to interpret and act on the feedback.
Teams will have opportunities to engage in follow-up conversations and goal-setting as part of this process.
This is where feedback turns into action.
Continuing the conversation
Upward Evaluation is one part of a broader effort to strengthen communication, alignment, and trust across the College.
We will continue to provide space for dialogue through weekly HR Open Forums (formerly “HR Office Hours”), monthly on-campus AMAs, and ongoing engagement opportunities. If you have questions or want to explore HR-related topics more broadly, we encourage you to join us.
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