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Support During COVID-19
COVID-19 has changed many aspects of daily life and how we conduct business. We understand the new normal and we want to be supportive to our clients needs. Reach out to our support team with any questions or unique situations your office may be experiencing.
Remote Implementation & Training
With all the restrictive guidelines set forth by Harris Govern, County Government, and the CDC, we have increased our capacity to provide remote Implementations and Trainings. We will be utilizing existing and new technology to conduct Project Kick-Offs, virtual meetings for Fit & GAP Analysis, Training, and Go-Lives. Our remote offerings will not hinder or subtract from the effectiveness of our implementations. Instead, it will provide cost savings due to eliminated travel expenses, increased accessibility to staff and project team members, and improved client experience during the implementation process.
New Clients & Recent Go-Lives
Welcome New Clients!
We're excited to welcome our newest clients to the Harris Govern family!

Gadsden County Property Appraiser, FL
Graham County Treasurer, AZ
Richland County Assessor, SC

For more information about other news, click here !

Recent Client Go-Lives!
Robertson County Appraisal District, TX was our first client to go-live under our SaaS (Software as a Service) model.
Video Tutorials, Webinars, Regional Meetings & Events
Harris Govern offers video tutorials and webinars to showcase features and functionality of our products. To check out a video or register for an upcoming webinar, log into TeamSupport!

Video Tutorials

Each month, the Harris Govern support teams publish articles and short video tutorials via the TeamSupport Knowledge Base aimed at providing concise, targeted training on the tools and topics that matter most to our clients.
Interested in granting your users access to the Knowledge Base without the ability to view, create or edit support tickets? No problem! Our support team can configure read-only accounts for all of your organization's end users, giving them full access to the Knowledge Base, and if desired, view-only access to your organization's ticket queue.
Upcoming Webinars

PACS Suite
07/15/2020 - Mobile - Preparing for the New Year Cycle, New Features and Review
07/16/2020 - Appeals Process
09/03/2020 - Certification

07/09/2020 - Appraisal Data Import 
07/15/2020 - Mobile - Preparing for the New Year Cycle, New Features and Review 
09/10/2020 - Prep for Levy 

07/15/2020 - Mobile - Preparing for the New Year Cycle, New Features and Review 
09/24/2020 - Certification 
11/12/2020 - Levy Certification Process - Assessor 
12/10/2020 - Levy Certification Process and Tax Statement Preparation - Treasurer 

PACS Regional Meetings

We are planning virtual "Year in Review/Enhancement reviews" in lieu of Regional meetings for TX (November), FL (November), WA (September). Each of these will have a Q&A Session as well. Dates and times to be announced soon!


To see the full list of events that Harris Govern is attending, please visit our website here .
 The Annual IAAO Conference & Exhibition is August 30-September 1st and is a virtual conference this year.

Harris Govern reached out to Weld County, CO (a Harris Govern RealWare client) about presenting a session related to GIS and Jon Troyer, Sr. Analyst with the Weld County Assessor's Office agreed and he is presenting the below session:

  • Date: Tuesday, September 1st
  • Time: 1:30 pm - 3 pm
  • Title: "Visualizing Real Time CAMA Data Using GIS"
  • Session Description: Weld County Assessor’s Office has incorporated GIS with cadastral data and CAMA data. GIS technologies have improved many processes in our office by utilizing GIS analysis to improve mass appraisal models, verify and maintain data integrity, as well as managing and reviewing the appeals process.
  • Presenter: Jon Troyer, Sr. Analyst, Weld County Assessor’s Office

For more details about Jon and this session, visit the IAAO website here .

Harris Govern clients who are presenting at the IAAO Conference include:

  • Adams County, CO - "Equalization of Data and Ideas to Improve Your Models"
  • Alachua County, FL - "Power BI Dashboards and R Shiny: Improving Your Assessment Life Cycle"
  • El Paso Central Appraisal District, TX and Webb County Appraisal District, TX - "Homestead Exemption Audit Program: Helping Find Millions of Tax Revenue"
  • Larimer County, CO - "Tax Increment for the Public Good: The Downtown Fort Collins, Colorado, Experience"
  • Weber County, UT - "Rumbling with Vulnerability: An Interactive Session"

To see details on their sessions, visit the IAAO website here.
Mobile Product Updates
New Texas Mobile Module - Business Personal Property

We are excited to announce a new Texas mobile module - Business Personal Property. This module allows appraisers to create and collect data and photos on commercial personal property. Several of our clients are already live on this module and they are:

  • Bexar Appraisal District, TX
  • Hunt County Appraisal District, TX
  • Jefferson Central Appraisal District, TX
  • Matagorda County Appraisal District, TX
  • McLennan County Appraisal District, TX
Mobile Activity

We continue to have a lot of activity around Harris Govern Mobile!

Recent Clients Live on Harris Govern Mobile:
  • McLennan County Appraisal District, TX
  • Park County Assessor, CO
New Harris Govern Mobile Clients:
  • Cass County Appraisal District, TX
  • Gadsden County Property Appraiser, FL
  • Parmer County Appraisal District, TX

Check out our website here for more details on Harris Govern Mobile!


Future Year Layer:
Introducing Future Year Layer for our Florida clients! This additional functionality allows Florida clients to copy property attributes to the future year while in the field so that target additions and changes can be specified for the next appraisal year. Changes to both years sync seamlessly back into PACS. Please contact Vicki Lane ( [email protected] or (972) 851-1858 x 77302) with any questions and to receive your personalized quote.

Auto Priority:
This new FREE feature allows you to build various rules around setting the priority of properties automatically. You no longer need to manually load priority lists. A great example of this would be setting a property as high priority whenever a new permit is added into the CAMA system! This new feature saves time and reduces the likelihood of errors.

Desktop Review & Sketch Validation
Indian River County Property Appraiser, FL is our newest client to purchase our Desktop Review and Sketch Validation Software!

Check out our website here for more details.
Texas Property Truth in Taxation (PTT)
Here are some of the Harris Govern clients who have signed-up and are in the process of publishing our PTT ( Property Truth in Taxation ) ! To see two websites in action, take a peak at Falls CAD's website here and Bexar CAD's website here !
  • Angelina CAD
  • Bell CAD
  • Bexar CAD
  • Brazoria CAD
  • Brown CAD
  • Caldwell CAD
  • Cameron CAD
  • Cherokee CAD
  • Collin CAD
  • Cooke CAD
  • El Paso CAD
  • Falls CAD
  • Gaines CAD
  • Galveston CAD
  • Hidalgo CAD
  • Hill CAD
  • Jefferson CAD
  • Kenedy CAD
  • Lavaca CAD
  • McLennan CAD
  • Nueces CAD
  • San Jacinto CAD
  • Taylor CAD
Product Enhancements
Check out what product enhancements have been released recently and others that will be released by the end of 2020! This information and other product details can be found in the TeamSupport Knowledge Base.


Here are highlights of a few new features in OpenForms. For complete details, please click here :

  • Property Summary Card (AKA Summary Record Card) 
  • DocX Report Templates 


Protests & Online Appeals
For our PACS 8.0 (Texas clients) we have enhanced the Protests & Online Appeals by introducing multiple protest evidence packets for flexibility and customization; updated arbitration for consistent evidence; enhanced the protest search to manage hearings and evidence with ease which also allows clients to activate or deactivate Online Appeals when needed each year. The end user experience has undergone several enhancements to assist in managing protests and arbitration in mass; modified GIS map for use in appeals presentation; initiated M&S changes to display M&S data on the appraisal card used in appeals; and the updated UI in Online Appeals for better navigation to EFile. For more information on releases click here .  


Here are highlights of a few new features available in RealWare with the latest release out July 1, 2020. For complete details, please click here :

  • New API Endpoints 
  • Email Integration 
  • New Online Portal Additions 

For new features scheduled in RealWare with the release out December 31, 2020, please click here.


Here are highlights of a few new features available in CollectWare with the latest release out July 1, 2020. For complete details, please click here:

  • New 1099 Export File for IRS reporting 
  • New Status Date Field for reconciled Checks

For new features scheduled in CollectWare with the release out December 31, 2020, please click here.
NEW Harris Govern Website
For all things Harris Govern, please visit our new website www.harrisgovern.com ! This website is where you will find information about all three of our suites (OpenForms, PACS and RealWare), our company, products, services and much more! 
Fun Fact
Did you know that July 19th is National Ice Cream Day!

The holiday was created by an official proclamation by President Ronald Reagan in 1984. At the time, the holiday was supposed to be only celebrated once - on July 15, 1984. The ice cream industry, however, decided to continue the tradition every year since. In addition to observing a National Ice Cream Day, the proclamation also designated July as National Ice Cream Month. This too has now become a tradition.

Did You Know...

...that some studies have shown that people buy and consume more ice cream on a Sunday than any other day of the week?
We'd Love Your Feedback
We'd love to get your feedback on this newsletter! What did you like about this issue? What would you like to hear about in our next issue in January 2021? If you have something you would like to share with other clients, please send it our way! Send your feedback to [email protected] !