In This Issue

Let Us Help You Reimagine Your Office

Mobile Support Change to DCS

Restructuring Mobile Support

One of the big changes for Mobile in 2022 has been the transition of Mobile support over to DCS. This will enhance your mobile experience and streamline the support process by allowing your office to communicate any mobile issues and questions directly with the team responsible for maintaining the mobile technology. 

We will be working through the rest of 2022 to transition the remaining clients over. Prior to transitioning a client, Harris Govern will contact the client to walk through the process. 

For more information regarding this change and what you should expect, check out this helpful video. 

Harris Govern User Conference (2/27-3/1/2023)

Save The Date

We have reimagined the Harris Govern User Conference from the hotel to the tracks and sessions we are offering.

So, be sure to save the date for Feb 27 - Mar 1, 2023 and join us at the Hyatt Regency Frisco-Dallas, TX!

We will have sessions for all Harris Govern product lines (PACS, RealWare/ CollectWare & OpenForms/Govern for Windows), so don't miss out!

Registration Opens in August!

Registration will open August 2022, so look for the agenda coming soon!

Registration Costs

Early bird registration is $520.00 per person. Be sure to register early so you don't miss out on this special pricing!

Hotel Reservation

The hotel block for the Harris Govern User Conference at the Hyatt Regency Frisco-Dallas, TX is now open! The Harris Govern discounted rate is $179 per night.

Matix Updates

Searches in Matix Redefined

Since the last newsletter in January, our Matix team has been focused on our key objectives and made some real progress! 

Here are some of the highlights of things we have accomplished:

• Standardized a common GIS tool for all Harris Govern clients
• Port Matix functionality to PACS clients 

In Progress:

• Continue Matix development and expand features for all clients

Recent Matix Enhancements for all Clients: 

• Improved EagleView API integration within Matix
• Auto apply theme button
• ESRI 10.9.x REST service support

PACS Clients:

• Matix integration and advanced search are ready for you! 

RealWare Clients:

• Advanced search functionality coming soon!

Don’t forget we have several new Matix videos and documentation available on our client support site to review and/or learn some of the new Matix functionality!

New PACS Client!

Welcome Howard County Tax Office

Harris Govern welcomes Howard County Tax Office in Texas which is upgrading their Tax experience with our PACS product!

Welcome to the Harris Govern family!

Trade Show News

Upcoming Trade Shows

Join us at one of the over ten (10) conferences we are scheduled to attend for the remainder of the year!

Harris Govern will be attending conferences in AZ, CO, FL, SC, TX, UT & WA, so please stop by our booth and say hello!

To see the complete list of events Harris Govern is attending, please visit our website!

IAAO

The Annual IAAO Conference & Exhibition is August 28-31st in Boston, MA.

Visit us at booths 302, 803 & 927!



Harris Govern clients who are presenting at the IAAO Conference include:

• Tulsa County, OK - "IAAO Ethics: An Overview"
• El Paso CAD, TX - "Protecting Your Organization's Data from Physical and Cyber Disasters"

To see details on their sessions, visit the IAAO website.

TAAO & ICTA

The 83rd Annual TAAO & ICTA Conference is August 28-31st at the Marriott Marquis Houston in Houston, TX.

Visit us at booths 101 & 103!

Product Evolution

Our products are constantly evolving. Don’t miss out on these features and fixes! Be sure to check out the release notes for more info!

PACS

Texas

• Comptroller form changes through the 1^st quarter [Legislative]
• Ability to import a list of protests to distribute ARB value agreed and then close the protest
• Vendor import changes

Washington

• Focus on levy reporting review after the last levy certification cycle
• Personal property tax and fee changes related to half payment options [Legislative]
• Local Tax Increment Finance area implementation to identify properties and capture base value, delivered in phases throughout the cycle [Legislative]
• Ability to accept partial payments without applying a bill/fee code {DOES NOT CHANGE partial payment calculations}

OpenForms

• Automate the creation of release notes - available from DeployEZ
• Property summary card for assessors
• Tax roll snapshot enhancement (CAMA/ Tax)
• Marshall & Swift MSVOP interface
• Mass Appraisal - Comparable Sales
• Implement Harris Govern address validation service (replacement of Melissa Data)
• Integration with Mailgun email delivery system
• Enabler: PDF Reporting - Ability to populate fillable PDF from OpenForms
• SSRS web viewer integration
• Backward compatibility with OpenForms v6.1 with Govern for Windows
• Performance analysis (monitoring of queries through application insights)
• Automated QA framework
• OpenForms v6.1 migration to 64 bit

RealWare

• Improvements to ListBuilder to allow more flexible querying, sorting, and saving
• Expansion and improvement of automated quality assurance tests
• Functionality improvements for calculation of capped value and abstract adjustments
• Added ability to attach the output from reports to the documents minor
• CAMA Cloud Sketch integration

CollectWare

• Improvements to ListBuilder to allow more flexible querying, sorting, and saving
• Expansion and improvement of automated quality assurance tests
• Enhancements to custom reporting providing more flexibility in querying, formatting, and designer interface
• New feature to allow the use of custom reports instead of system reports (ie: default payment receipts, lien payoff statements, endorsement receipts, etc.)
• Development is in progress on a Certificate of Taxes Due (CTD) portal online for Colorado
• Addition of functionality to handle multi-year special assessments
• Added ability to attach the output from reports to the documents minor
• System performance improvements in areas such as mass payments, system exports, and admin processes

New VP of Support

Meet Mark Tesreau

In April, Mark Tesreau was named the new Vice President of Client Services for Harris Govern. Prior to that, he served as the Support Services Manager for Harris Govern’s RealWare, CollectWare and Matix product lines.

Harris Govern’s Client Services team maintains six assessment and collections flagship products, along with scores of ancillary applications, modules, and miscellaneous services. They support over 300 clients in 27 states, two countries, and four provinces.

Mark and his team are committed to our clients’ ongoing success and are currently focused on initiatives and process refinements that will improve interdepartmental efficiencies and enhance the customer experience for years to come.

Mark was born and raised in Memphis, Tennessee, but now calls Queen Creek, Arizona, home. He and his wife Brandi recently celebrated their 25th wedding anniversary. Together, they have three incredible kids, one amazing daughter-in-law, and Kylo, the world’s greatest dog.

Newsletter Feedback

Congratulations to Gary Schibler!

Thanks for the feedback we received on the 2022 January Newsletter! The winner of the $50 Visa Gift Card is Gary Schibler with McLennan CAD, TX, congratulations Gary!

We'd Love Your Feedback!

Keep the newsletter feedback coming! What did you like about this issue? What would you like to hear about in our next issue in January 2023? 

For a chance to win a drawing for a $50 Visa Gift Card, please send your feedback to our newsletter email! The winner of the $50 Visa Gift Card will be announced in the January 2023 newsletter!