Commonly known as Kids Mobile Crisis Teams or Mobile Response and Stabilization Services (MRSS) for youth, these teams can help connect families with intensive care coordination and targeted crisis intervention services; purchase of emergency respite care and short-term crisis residential treatment bed days; and family support including transportation costs.

This program is a more stabilizing and supportive approach versus out-of-home placement which has a significantly higher cost, a cost measured not only in currency, but the emotional and developmental toll caused by the disruption of a youth’s connection with their family and the community.

For example, in Licking and Knox Counties since the program’s launch in 2014, almost 1400 youth and their families have been served, with nearly 1000 of these youth and families new to the behavioral healthcare system.

Mobile Crisis Services are for any family defined crisis. A few examples of common issues that staff can help with include:

If you know a youth in crisis or need help with your child, a Kids Mobile Crisis Team can help you. Call 211 and ask for help from the Kids Mobile Crisis Team or MRSS for youth. 

OHIO 211 SUPPORTS FAMILIES

With a Safety Net for Kids and Parents

Families are impacted with a variety of needs as kids head back to school. Resource Specialists at our fourteen call centers can provide parents with information about the many community resources that are available. Resources that can support the family overall. Ohio 211 provides help by simply dialing 2-1-1.

Examples of resources that Ohio 211 can provide information about could include:

EDUCATION

In addition to finding a school or childcare facility for a child, there is information and referrals to special needs schools, after school programs, youth enrichment programs or mentoring/tutoring resources. There may be held with getting a GED. If a parent is interested in pursuing their education we can provide information on available programs.

BASIC NECESSITIES

Everyone needs help sometimes. There are several pieces to supporting a family that contribute to a child’s welfare. Finding resources for clothing, formula, food banks, and community meals can be a challenge and overwhelming. Our Resource Specialists provide information on household goods, kitchenware, furniture or general supplies that could keep a household running smoothly.  Some of our 211 call centers are open 24/7 to assist in finding the best community resources.

ENRICHMENT PROGRAMS

There are a number of resources available that 211 can help connect families to programs that support their family system. Play groups, recreational activities or sports, art and music, mentoring or tutoring services, and family resource centers are just a few of those programs. 

FINANCIAL ASSISTANCE

When families find themselves needing financial assistance our resource specialists can get people connected to programs that they may be eligible for. Whether it is cash assistance, utility or rental assistance Ohio 211 Resource Specialists are trained professionals and know the current programs that exist for their communities.

PARENT SUPPORT

Parents need help along the way. We have resources for parents – whether they are a new parent, a single dad, or a family with a special needs child. A Resource Specialist can help to find parenting and child development classes or other parent programs.

HEALTHCARE

Ohio 211 is committed to healthy families – parents, children, caregivers, grandparents, and grandchildren. Healthcare is vital to all of us. Whether it is connected to Medicaid or Medicare, childhood immunizations, developmental screenings, dental or eye care, we can connect people to those resources and the hospitals or providers near them. We can also assist veterans needing resources. 

JUST CALL 211

SHARE THE TAKEAWAY NEWSLETTER WITH YOUR COLLEAGUES

You can share the link with other legislative offices to make sure they have access to our newsletter. The link is: https://lp.constantcontactpages.com/sl/C9bMew2/Ohio211

Click here to see the roles each of the three critical lines - 211, 988, and 911 - play in the safety of our citizens. 211 provides fourteen call centers and four of those are blended centers also providing 988 crisis services. All of these call centers are 24/7.

 Please share with your co-workers!

Ohio 211 Providers

• Area Agency on Aging 3

• Ashtabula County Community Action Agency

• Fairfield County 211

• Mansfield/Richland County Public Library / First Call 211

• Lutheran Social Services 211 Central Ohio

• Help Network of Northeast Ohio

• Helpline of Delaware & Morrow County

• Lifeline, Inc.

• Pathways of Central Ohio

• United Way of Greater Cincinnati

• United Way of Greater Cleveland

• United Way of the Greater Dayton Area

• United Way of Summit & Medina

• United Way of Greater Toledo

In 2001, following the Federal Communications Commission authorization of 211 for the provision of information and referral, the Public Utilities Commission of Ohio (PUCO) gave Ohio AIRS (DBA Ohio 211) responsibility for overseeing the development and management of 211 in Ohio.

Ohio 211 Website

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