June 2017
Spreading the Word by Sea

Summer is here and so is our busy tourism season! Sue Carpenter, your chamber membership relationship manager, has been visiting marinas and places of tourism all throughout Muskegon County this past week. 

She has been dropping off tourism documents like Muskegon County maps, the Live Work Play Community Profile, event flyers, and relocation packets. The goal of distributing this information is to attract those tourists visiting Muskegon to come back to live, work or play as well as give them the tools to fully enjoy all the wonderful things Muskegon has to offer.

In addition, Sue has been picking up your member information and bringing it back to the chamber office to display in our lobby welcome center. If you are a tourist based business and haven't seen her yet, don't fret! She is still making trips in the upcoming weeks. With 27 municipalities throughout Muskegon County, she has a lot of ground to cover! To get more information about relocation resources available, click here.

Building Your Chamber Team

Your chamber Vice President, Dawn Johnson, made her annual pilgrimage to Madison, WI to participate in the Institute for Organization Management, a program of the U.S. Chamber of Commerce Foundation.

Institute is the premier nonprofit professional development program for associations and chambers fostering growth through interactive learning and networking opportunities. The curriculum is taught by university professors, industry experts, and leading practitioners in the chamber and association industries.

“IOM was the combined professional development and personal growth experience that allowed me to become a leader. Not only did it teach me industry knowledge to do my job better, but also helped me to add more value to our members,” says Dawn Johnson.

Dawn is a graduate of the program and sits on the Board of Regents for IOM Midwest as the in-coming Board Chair. Your chamber believes in strong professional development for its staff members to help the Muskegon Lakeshore continue to grow and thrive. For more information, contact Dawn at 231-722-3751.

Do You Check Your Referrals?

Your chamber staff is dedicated to our business member community. We promote your business on a daily basis whether that is through phone, walk in's, face-to-face interactions, our business directory, or social media. Many times when we refer your business, we will notify you by email that your business has been referred.

When you log in to your chamber website, you can see a much more detailed report on how many times your business has been referred and by what source, and the number of leads your business has received. If you don't know your member login information, contact us today at 231-722-3751.

Your chamber website receives over 26,000 page views every month! Therefore, it is important to check your business directory listing occasionally to make sure that the information listed for your business is accurate and up-to-date. This pertains to your social icons as well.  For questions, call us at 231-722-3751.

Member Benefit: Add Your Coupons

Do you have coupons promoting your business? Add them to our Coupons and Discount page! This page contains member to member coupons as well as public discounts. Get exposure for your business! To add coupons or discounts or view current coupons, click here. 
RESPECT Highlight
Service . Chamber members are known for having quality customer service! Generate more business by continuing to build customer service skills. The top 3 skills are to listen, communicate clearly, and quickly respond.
Friday, June 30
Time: 11:00 AM - 1:00 PM
Ribbon Cutting at 11:30 AM
Location: Great Lakes Fresh Market
North Muskegon Location
520 Whitehall Rd.

Wasserman's Flowers and Gifts
Wednesday, July 19
Time: 5:00 PM - 9:00 PM
Remarks at 6 PM
Location: 1595 Lakeshore Drive

Mission for Area People
Thursday, October 5
Time TBA
Muskegon Country Club
2801 Lakeshore Dr.
Dates & Times: July 7 | 10:00 AM - 8:00 PM
July 8 | 10:00 AM - 6:00 PM
Location: Downtown Muskegon
Topic: Mark your calendar for the Lakeshore Art Festival! Come check out nearly 300 fine art and craft exhibitors, a Children's Lane, festival food favorites, street performers and interactive art for all!

Date: July 27
Time: 1:00 - 5:00 PM
Location: West Michigan Works! Office
Topic: The STAR! Program provides you the tools to excel at customer interaction and enhance the overall experience for tourists, family, friends and fellow associates.
Brought to you by Muskegon Lakeshore Chamber of Commerce, West Michigan Works!

Date: August 25
Time: 7:30 AM & 1:30 PM Tee Times
Location: Lincoln Golf Club
Topic: Join us for a fun round of golf, lunch, contest holes and prizes, and entry gifts!

Applications are being  accepted for the
2017 Lakeshore ATHENA Scholarship!
Click Here for more information.