November 1, 2019  |  Issue 1  |  Volume 4

e-News
Hawki News and Announcements:

Changes to Online Payment System
The Iowa Department of Human Services (DHS) has made updates to the system used to pay Hawki premiums online. These updates include additional security checks to verify your payment is being applied to the correct family account and is for the correct amount.

Effective October 21, 2019, all online payments must go through DHS first before being processed by U.S. Bank. Existing users will keep the same U.S. Bank user name and password. New online customers can register for an account at any time.

Existing users need to setup recurring payments again. You will be limited to 12 recurring payments going forward.

More information, including a ClickPay user guide, is available on the DHS website.

Hawki Program Celebrates 20 Years
Gov. Kim Reynolds joins DHS in celebrating 20 years of the Hawki program. Hawki provides free or low-cost health coverage to children and families whose income is too high to qualify for Medicaid, but too low to afford individual or employer-provider health care.

Enrollment in Iowa's Hawki program has been instrumental in providing coverage to thousands of uninsured children since 1999. Iowa regularly ranks among the states with the lowest uninsured rate for children, in part because of the success of the Hawki program.

Read the entire news release on the DHS website.

Income Guidelines:
How Much Does Hawki Coverage Cost?
The amount you pay for your child's coverage in the Hawki program is based on your family's income. Some families pay between $10 and $40 a month for their Hawki coverage. And depending on your family income level, some families may even pay nothing at all. No family pays more than $40 a month, even if the family has several children who qualify for Hawki.

See the updated 2019 income guidelines on the DHS website.

Hawki Board:
Learn More About the Hawki Board
The Hawki Board is a group of people and directors of other state agencies who are appointed by the Governor or who are members of the Legislature.

The Board was established to provide direction to DHS on the development, implementation, and ongoing administration of the Hawki program.

The Board is required by law to meet at least six times per year and usually meets on the third Monday of every other month. Most meetings are scheduled from 12:30 p.m. to 2:30 p.m.

You can find more information about the Hawki Board on the DHS website.

The next Hawki Board Meeting is: December 16, 2019.
 
Hawki MCO Contacts
MCO MEMBER SERVICES

1-800-600-4441

1-833-404-1061
 
Hawki Dental Plan Contact
DENTAL MEMBER SERVICES

1-800-544-0718
 
Hawki Member Services
 
Previous Issues of Hawki e-News
Looking for an Old Issue of the Hawki e-News?
Each edition features important updates regarding the Hawki program. You can access old issues on the Hawki Resources webpage.
 
IA Health Link Success Stories
IA Health Link Success Stories
IA Health Link is a managed care program that works to make sure members get the health care that they need. Click the image above to read success stories.
 
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