January 3, 2025

Dear Providence,

Depending on where you're reading this from, you may have already seen the first snow of 2025! While winter weather brings beauty, it can also create hazardous conditions for travel and daily routines. Please stay informed and exercise caution.

The National Weather Service has issued a Hazardous Weather Outlook for our area until 7PM tonight, January 3rd. We encourage you to monitor the forecast closely and plan accordingly.

If you must travel, keep an extra flashlight, food, and water in your vehicle in case of an emergency. Additionally, when heading outside, take extra care with your first few steps on stairs, sidewalks, and driveways, as they may be icy and slippery, increasing your risk of a fall and injury.

Stay safe and warm,

Snow information:

• Follow Fairfax County Government, Fairfax County's Department of Emergency Management and Security, and VDOT Northern Virginia.
• Sign up for Fairfax County Emergency Alerts here.
• Follow the Fairfax County Emergency Blog here.
• For questions about snow removal, shoveling, or other winter weather related questions, visit the County's snow webpage here.
• In case a tree is downed, you can visit here.

VDOT and The Roads:

• VDOT owns the majority of roads in Fairfax County and they are in charge of plowing them.
• To report hazardous road conditions, call VDOT’s Customer Service Center at 1-800-367-7623 or visit online.
• Road conditions can be tracked here.
• Plow locations and status can be tracked here.

Fairfax County Police:

• For Emergencies, dial 911
• For Non-Emergencies 703-691-2131, TTY 703-204-2264
• https://www.fairfaxcounty.gov/police/fairfax-county-police-department

Public Schools:

• Fairfax County Public School updates can be found here. 

Power outages:

• Dominion: Report a power outage online here or call 1-866-366-4357.
• NOVEC: Report a power outage online here or call 703-335-0500.

Report other utility problems:

Verizon:

• 1-800-837-4966
• https://www.verizon.com/support/residential/contact-us/contactuslanding.htm

Cox:

• 703-378-8422
• text 54512
• https://www.cox.com/residential/support/outages.html
• https://www.cox.com/residential/contactus.html

Comcast/Xfinity:

• 800-934-6489
• https://www.xfinity.com/support/contact-us
• https://www.xfinity.com/support/articles/check-service-outage

Washington Gas Emergency:

• 844-927-4427, select option 1
• TTY 711 or 800-735-2258
• https://www.washingtongas.com/help/contact

Columbia Gas:

• 800-544-5606
• TTY 800-231-3238
• https://www.columbiagasva.com/safety/natural-gas-safety/report-gas-leaks

Fairfax Water:

• 703-698-5600
• After Hours Emergency, 703-698-5613
• https://www.fairfaxwater.org/contact-us

Hypothermia Shelters: If you see someone who is unsheltered and you think they are at risk of hypothermia, call the County’s non-emergency police phone number: 703-691-2131.

Hypothermia Prevention for Pets: Be sure your pet is warm and has adequate care and shelter. Adequate shelter requires that the shelter:

• Be suitable for the species, age, condition, size, and type of each animal.
• Provide adequate space for each animal.
• Be safe and protect each animal from injury during rain, sleet, snow, and ice.
• Protect each animal from adverse effects of heat or cold and physical suffering.
• Protect each animal from impairment of health.
• Be properly lighted and properly cleaned.
• Enables each animal to be clean and dry, except when detrimental to the species.
• Provide a solid surface, resting platform, pad, floormat, or similar device that is large enough.

Office Phone: (703) 560-6946

Email: Providence@fairfaxcounty.gov

Website: www.fairfaxcounty.gov/providence