Insights for Healthcare Leaders & Change Makers
Dear HCEG Colleagues and Friends:

As we learn to navigate our new, yet temporary norm, our sympathies and condolences for those who have had their health or well-being directly impacted by COVID-19. 

During these trying times, HCEG is forging ahead. We continue to focus our efforts on providing resources for Health Plans, Health Systems, & Medical Service Providers, virtually. I invite you to check out our most recent blog post on resources to help your organizations through this Pandemic.
Additionally, please read below about upcoming HCEG webinars, partner and sponsor virtual offerings and more. 

Thank you again to the thousands who are on the front line (first responders and physicians, hospitals and researchers, retail and service teams, families and friends) who are working tirelessly to protect us as we find a path back to a better and more stable healthcare environment.

Our hopes and prayers go out to all of you for clearer and more certain skies ahead.
In the meantime, stay safe and stay well. Thank you.

Keep smiling and keep well,


Executive Director
The HealthCare Executive Group (HCEG)
HCEG During COVID-19
Click here for a collection of COVID-19 resources for health plans, health systems, and medical service providers. Categorized as follows and includes a brief description of each resource:

  • General Information
  • Health Plans & Payers
  • Providers – Health Systems, Facilities & Professionals
  • Regulations – Federal and State-Specific
  • Telehealth & Technologies
Impressions of HCEG’s Annual Forum
Participants of our 2019 Annual Forum – both first-time and long-time – share their take on the value of the information, ideas, and networking opportunities offered by our unique gathering of healthcare leaders and change-makers. Watch this short video for insight from:

  • Health plan VP on the value of ‘finding her people’ and one-on-one interactions 
  • CIO of a BCBS plan on the type of interactions attendees’ participants may expect
  • VP of Healthcare Economics & Analytics Ops of a large health plan on being a first-time attendee
  • Venture capitalist on how HCEG helps healthcare organizations stay abreast of latest challenges, issues, and opportunities
  • VP of Innovation on the value of conversations and networking 
  • CEO on the intimacy and networking opportunities 
  • Hear from the above healthcare leaders and change-makers here.

"Cost & Transparency" - #1 on 2020 HCEG Top 10 
Dr. Andrew Mellin of Surescripts and the HealthCare Executive Group’s Executive Director Ferris Taylor discuss what Surescripts is doing in the areas of Cost & Transparency, Consumer Experience, and Interoperability – three items on the 2020 HCEG Top 10 list of challenges, issues, and opportunities facing healthcare leaders.

Some of the topics addressed include:

  • Collaborating with Patients on Choosing medications and Improving patient medication adherence
  • Identifying Alternative Medications at the Point of Service
  • Three Benefits of Prior Authorization Services for Medications
  • How Surescripts addresses the Quadruple Aim

HCEG Webinars & Events


This webinar will present a Consumer Experience (CX) framework for health plans to prioritize and manage consumer messages and goals and maximize ROI.
Get registered here and j oin us on Thursday, May 21st, 2020 | 2:00 pm - 3:00 pm EST

Upcoming Webinar with Change Healthcare
Cybersecurity – A Recurring HCEG Top 10 Challenge

Save the date!
Join us on Thursday, April 16th, 2020 | 2:00 pm - 3:00 pm EST
Recapping Webinar Series
In case you missed it!

Kevin Deutsch , General Manager and SVP-Health Plan Cloud, at Softheon shares an overview of the new Individual Coverage Health Reimbursement Arrangement (ICHRA) including:
  • Why ICHRA’s are important
  • Benefits, challenges and barriers
  • What an ideal ICHRA solution looks like
  • And the next steps to implementing them.
2020 HCEG Top 10 Infographic

We’ve created an infographic that shares some insights gleaned from the 10th Annual Industry Pulse Research Survey.

Access the 2020 HCEG Top 10 infographic here .   
Sponsor & Partner Announcements
Check out recent news and insights from HCEG’s Sponsors & Partners


With COVID-19, members are struggling to get in-person care for their chronic back and joint pain; meanwhile social isolation is compounding the mental health issues that come with chronic pain.

 Download the white paper to learn how employers are tackling these comorbid conditions holistically.

Read the latest white paper on how health plans can use CX technology to build trust with members and reduce call center wait times during an emergency health crisis.


Appian World 2020 Conference is now free, online and open to all on May 12-13, 2020. Attendees will hear live keynote addresses followed by on-demand customer breakout sessions and a virtual exhibition hall. 

Why Attend? Appian shares insight about ‘low-code automation’ tools that help healthcare organizations rapidly create the mission-critical applications needed to respond to today's unprecedented challenges. 
Check out Appian's HIPAA-compliant free COVID-19 Response Management application that companies can use to manage the health and safety of their employees and customers during these unprecedented times and beyond.
More About HCEG Sponsor Partners

Learn more about our sponsors and the products and services they offer healthcare organizations here .
Health Plans, Health Systems & COVID-19
Connect with HCEG on LinkedIn, Twitter & YouTube
Join HCEG members and associates on our social channels where we share original and curated content.
HCEG Sponsor Partners

Connect with us!
hceg.org • info@hceg.org • 954.361.5236
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