HealtheNews May 2016
In this issue: 
  • Hospital Summits Engage Clinical and IT Leadership
  • HealtheConnections Chosen to Pilot Clinical and Claims Integration Project
  • New Opioid Use Data Indicators on HealtheCNY
  • Local IMPACT Updates: Assessing Our Counties
  • Re-Introducing the Provider Engagement Team
  • In the Community: CNY Vision Forum, Ask the Carriers Conference, Upcoming Events
  • Danielle Demers and Amanda Lappin Join HealtheConnections
  • Now Hiring: Business Intelligence Reporting Analyst, Data Warehouse Developer, Population Health Data Analyst
  • New Participants
  • April HIE Statistics Snapshot
Hospital Summits Engage Clinical and IT Leadership
In this ever-changing landscape of healthcare, HealtheConnections continues to collaborate with the hospitals in its 11-county region.  HealtheConnections is engaging each hospital to focus on topics such as clinical usage, improving the exchange of information between community partners, and increasing data contribution (part of a new state regulation for Article 28 hospitals).  In addition, HealtheConnections is presenting new features and functionalities that have potential savings for the hospitals.  The round-table discussions are being held with key clinical and information technology leadership.  As part of this process, HealtheConnections and the hospital leadership teams are committed to working together and making improvements for connecting the healthcare community.

These summits have already been conducted at Rome Memorial Hospital, Oneida Healthcare, River Hospital, Clifton-Fine Hospital, Oswego Health, Cortland Regional Medical Center, Crouse Hospital, Lewis County General Hospital, Carthage Area Hospital, Auburn Community Hospital, Upstate University Hospital, Faxton St. Luke’s Hospital, and Community Memorial Hospital.

Also scheduled is St. Joseph's Hospital Health Center.

The following are in process of being scheduled: Claxton-Hepburn Medical Center, Cayuga Medical Center, Gouverneur Hospital, Massena Hospital, and St. Elizabeth Medical Center

For more information, contact Karen Romano, Director of HIE Operations:
315.671.2241 x250 or
HealtheConnections Chosen to Pilot Clinical and Claims Integration Project
HealtheConnections was chosen by the Clinical and Claims Integration Pilot Project Team, comprised of New York State Department of Health and KPMG staff, as one of four Qualified Entities (QEs) in New York State to participate in the QE Clinical and Claims Integration Pilot.  The pilot project team chose a combination of QEs able to represent a set of diverse conditions in support of identifying insights in the value of the clinical and claims integration initiative. The Clinical and Claims Integration Project has been established to explore the QE’s capabilities surrounding data integration (Clinical and Medicaid claims data) goals in New York State. 

The following criteria were considered in selecting HealtheConnections:
  • The size of the QE (number of participants and number of patients)
  • The balance of providers within the QE (hospitals, CBOs, inpatient, outpatient, facility, etc.)
  • The geographic overlap of the QE with PPSs
HealtheConnections is proud to represent Central New York in exploring continued and future use of integrating the masses of data available to regional providers and the community in pursuit of moving to a value-based care environment.  This pilot project will ensure that Central and Northern New York stay on the forefront of healthcare reform. 
New Opioid Use Data Indicators on HealtheCNY
On these new indicator pages you can:
  • Learn more about hospitalization rates due to opioid use
  • View changes in rates over time
  • Explore and map rates across several Central New York counties
  • Link to resources and best practices in substance abuse prevention
These data indicators, as well as local activities, partners, and resources, will be featured on HealtheCNY's new Substance Abuse Topic Page, launching later this month. To request a presentation on HealtheCNY and its many features, please contact:
Local IMPACT Updates: Assessing Our Counties

Small food retailers: Across Central New York, our partners are working with the owners and staff of small convenience stores and grocers to assess store conditions, what kinds of healthy products are offered, and how products are placed and promoted. Next steps: This information will be used to assist stores in choosing, promoting, and selling healthier items.

Lifestyle change programs: HealtheConnections and county partners together have held three focus groups to ask people about their experiences with prediabetes, and what would help and hinder their participation in the National Diabetes Prevention Program. Next steps: Additional focus groups are scheduled for this month. The information collected will be used by HealtheConnections, local partners, and the New York State Department of Health, to improve how the National Diabetes Prevention Program is offered in communities.

Opportunities for people with disabilities: HealtheConnections and ARISE are assessing worksites, health care, and community-based settings to gauge how inclusive these sites are for people with disabilities. Next steps: HealtheConnections and ARISE will offer technical assistance to organizations that wish to make improvements based on the assessment results.

To have your organization’s accessibility to people with disabilities assessed, or for more information about these Population Health Improvement efforts, please contact Bruce Hathaway, Senior Program Manager, at

Re-Introducing the Provider Engagement Team
Back row: Mike Becallo, Eileen Begley, Mike DiGiovanni 
Front row: Danielle Wert, Tim Kelly, Tamie Kiniry

In early April 2016, the HealtheConnections Provider Engagement Team was reorganized to provide an opportunity for more extensive outreach to Participating Organizations. This team is comprised of five dedicated individuals who will reach out to existing and new participants to assist them with implementing HealtheConnections' services, as well as training and advisement services.

Provider Engagement representatives are available for new user & refresher training, meetings to learn more about how participants are using our services, and advice and training on new features and functions within the myConnections HIE portal. They are also available to assist with communication between you, your EHR vendor and our HealtheConnections technical team to implement sharing, accessing and receiving regional health information. The re-organization of the team is expected to deepen and broaden the relationship with we have with our regional participants to realize the benefits of health information exchange.

To connect with the HealtheConnections Engagement Team, contact the Provider Engagement Team:

In the Community: CNY Vision Forum, Upcoming Events
CNY Vision Forum 

HealtheConnections attended the 2016 CNY Vision Forum at the Crouse Marley Education Center on April 15. Attendees spoke with the HealtheConnections team about featured HIE services, and were able to view live demos of myConnections, the secure portal participants use to view electronic patient medical records. Karen Romano, Director of Operations & Business Support, presented to over 100 physicians on how to access interconnectivity in Central New York through the HIE and HealtheConnections' services.
Ask the Carriers Conference

The 5th Annual Onondaga County Medical Society (OCMS) Ask the Carriers Conference brought together office personnel from over 30 organizations who are involved in billing and coding issues to hear from key carriers in our area, and to meet with the carriers one-on-one. HealtheConnections team members were available to answer questions about becoming a participant or the benefits of using the HIE.
Upcoming Events

J.P. Morgan Chase Corporate Challenge
Tuesday, June 7
Onondaga Lake Park

As part of HealtheConnections' Worksite Wellness initiative, the HealtheConnections team will participate in the 2016 Corporate Challenge. Look for us out on the 3.5 mile long course.
Danielle Demers and Amanda Lappin Join HealtheConnections
  Amanda Lappin (L) and Danielle Demers

HealtheConnections welcomes two new team members:

Danielle Demers, HIE Interface Analyst, previously worked at a technology start up focused on health and wellness. She earned her bachelor’s degree in business and technology management from Clarkson University, and a MBA from Norwich University.

Amanda Lappin, Application Support Analyst, has been a health insurance business professional for over nine years. She has previously worked as a business analyst in the health insurance industry. Lappin earned her bachelor's degree in Management Information Systems from SUNY Oswego.

Now Hiring: Business Intelligence Reporting Analyst, Data Warehouse Developer, Population Health Data Analyst
HealtheConnections is seeking candidates for:

Visit our website for more details regarding each position and to learn how to apply. 
Welcome New Participants
Wayne Drug of Pulaski, Inc.
Harbor Pharmacy, LLC
Jon Christopher Stringer, MD
Catania Chiropractic, PC
Rescue Mission Alliance
HCR Care Management, LLC
April HIE Statistics Snapshot
Integrated Systems

109 S. Warren St., Suite 500

Syracuse, NY 13202